MIME-Version: 1.0
Message-ID: <8726f25223736e63@86df03d126466352>
Date: Wed, 28 Apr 2021 16:06:02 -0700
Subject: RE:Issue with Grangeville Swivel Glider Chair Defect   #Ref 2021042800090940
From: "info@designerliving.com" <info@designerliving.com>
To: "ejk0726@gmail.com" <ejk0726@gmail.com>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20=
style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hell=
o=20Erin,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-l=
eft:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orp=
hans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;wor=
d-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-se=
rif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-=
bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-variant=
-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stro=
ke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Aria=
l&#39;,&#39;sans-serif&#39;;color:black">Thank=20you=20for=20your=20email.&=
nbsp;=20I=20am=20sorry=20to=20hear=20this.=20If=20you=20wish=20to=20explore=
=20this=20further=20please=20email=20all=20information=20to=20jlacs@jlahome=
.com.&nbsp;=20Please=20allow=20at=20least=2048-72=20hours=20for=20someone=
=20to=20respond=20to=20your=20email.&nbsp;</span></p><p=20style=3d"margin-t=
op:5px;margin-bottom:5px;margin-left:=200in;font-variant-ligatures:=20norma=
l;font-variant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-we=
bkit-text-stroke-width:=200px;word-spacing:=200px"><span=20style=3d"font-fa=
mily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background:=
white;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=
=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spa=
cing:0px"><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#=
39;serif&#39;;color:#134F5C">Thank=20you,</span></p><p=20style=3d"margin-to=
p:5px;margin-bottom:5px;margin-left:=200in;background:white;font-variant-li=
gatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start=
;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:0px"><span=20sty=
le=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#=
134F5C">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;mar=
gin-left:=200in;background:white;font-variant-ligatures:=20normal;font-vari=
ant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-s=
troke-width:=200px;word-spacing:0px"><span=20style=3d"font-size:18px;font-f=
amily:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Erlinda</span></p><=
p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background=
:white;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans=
:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-sp=
acing:0px"><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&=
#39;serif&#39;;color:#134F5C">Senior=20Customer=20Service=20Rep</span></p><=
p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background=
:white;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans=
:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-sp=
acing:0px"><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&=
#39;serif&#39;;color:#134F5C">Designer=20Living=20&amp;=20Electric=20Produc=
t</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200=
in;background:white;font-variant-ligatures:=20normal;font-variant-caps:=20n=
ormal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=
=200px;word-spacing:0px"><span=20style=3d"font-size:18px;font-family:&#39;G=
aramond&#39;,&#39;serif&#39;;color:#134F5C">E&amp;E=20Co.=20Ltd.=20dba=20JL=
A=20Home</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p><span=20=
style=3d"font-family:Arial,Helvetica,sans-serif">Hi,</span></p><p><span=20s=
tyle=3d"font-family:Arial,Helvetica,sans-serif"><br/></span></p><p><span=20=
style=3d"font-family:Arial,Helvetica,sans-serif">Last=20September,=20I=20pu=
rchased=20the=20Grangeville=20swivel=20glider=20chair=20from=20Wayfair=20fo=
r=20my=20baby&#39;s=20nursery,=20and=20I=20just=20had=20her,=20so=20I=20sta=
rted=20using=20the=20chair=20for=20the=20first=20time=20and=20was=20disappo=
inted=20to=20discover=20that=20it=20squeaks=20extremely=20loudly=20when=20I=
=20first=20sat=20down=20to=20rock=20her=20in=20it.=20My=20husband=20tried=
=20to=20grease=20the=20bottom=20part=20but=20it=20didn&#39;t=20help;=20the=
=20sound=20appears=20to=20be=20coming=20from=20the=20wooden=20parts=20insid=
e=20the=20chair.=20I=20hadn&#39;t=20used=20it=20until=20a=20week=20ago,=20s=
o=20this=20problem=20was=20likely=20there=20from=20arrival=20but=20I=20didn=
&#39;t=20notice=20until=20now=20since=20I=20only=20just=20used=20it=20for=
=20the=20first=20time.=20I=20now=20see=20that=20other=20reviews=20on=20the=
=20Wayfair=20site=20mention=20this=20issue=20as=20well,=20so=20it=20appears=
=20to=20be=20a=20chair=20defect.=20I=20messaged=20them=20and=20they=20sugge=
sted=20getting=20in=20touch=20with=20you,=20Living/JLA=20Home,=20to=20see=
=20if=20a=20replacement=20might=20be=20possible.&nbsp;</span></p><p=20style=
=3d"font-family:Arial,Helvetica,sans-serif">Purchase=20Order=20Number:=20CS=
271603134</p><p=20style=3d"font-family:Arial,Helvetica,sans-serif">Model=20=
Number:=20MP103-0801</p><p=20style=3d"font-family:Arial,Helvetica,sans-seri=
f">Date=20of=20Purchase:=20September=2019,=202020</p><p><span=20style=3d"fo=
nt-family:Arial,Helvetica,sans-serif">Thanks=20for=20your=20time,&nbsp;</sp=
an><br/><br/><span=20style=3d"font-family:Arial,Helvetica,sans-serif">Erin<=
/span><br/></p>
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