MIME-Version: 1.0
Message-ID: <bcef904eedae01f3@a4f6f2a87bdcb715>
Date: Tue, 27 Apr 2021 12:16:24 -0700
Subject: RE:Madison Park Chair   #Ref 2021042500090908
From: "info@designerliving.com" <info@designerliving.com>
To: "tarantelli@outlook.com" <tarantelli@outlook.com>
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<p>Hello=20Lisa,</p><p><br/></p><p>Thank=20you=20for=20your=20email.=20I=20=
am=20sorry=20to=20hear=20this.&nbsp;=20All=20furniture=20comes=20with=20a=
=20one=20year=20warranty=20only.&nbsp;=20If&nbsp;<span=20style=3d"font-size=
:16px;line-height:115%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">wo=
uld=20like=20to=20explore=20this=20further,=20please=20feel=20free=20to=20c=
ontact=20JLA-Home=20directly=20at=20jlacs@jlahome.com.&nbsp;</span></p><p><=
span=20style=3d"font-size:16px;line-height:115%;font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;"><br/></span></p><p><span=20style=3d"font-size:16px;l=
ine-height:115%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">You=20wil=
l=20need=20to=20provide=20POP,=20photos=20and=20describe=20what=20is=20wron=
g.&nbsp;=20Please=20note=20this=20is=20no=20guarantee=20anything=20can=20be=
=20done=20as=20stated=20Furniture=20only=20comes=20with=20a=20one=20year=20=
warranty.&nbsp;</span></p><p><span=20style=3d"font-size:16px;line-height:11=
5%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;"><br/></span></p><p><sp=
an=20style=3d"font-size:16px;line-height:115%;font-family:&#39;Arial&#39;,&=
#39;sans-serif&#39;"></span></p><p=20style=3d"margin-top:5px;margin-bottom:=
=205px;line-height:normal;background:white"><span=20style=3d"font-size:18px=
;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Thank=20you,=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:no=
rmal;background:white"><span=20style=3d"font-size:18px;font-family:&#39;Gar=
amond&#39;,&#39;serif&#39;;color:#134F5C">&nbsp;</span></p><p=20style=3d"ma=
rgin-top:5px;margin-bottom:=205px;line-height:normal;background:white"><spa=
n=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;=
color:#134F5C">Erlinda</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:=205px;line-height:normal;background:white"><span=20style=3d"font-size:18p=
x;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Senior=20Cu=
stomer=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:=205px;line-height:normal;background:white"><span=20style=3d"font-size:18p=
x;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Designer=20=
Living=20&amp;=20Electric=20Product</span></p><p=20style=3d"margin-top:5px;=
margin-bottom:=205px;line-height:normal;background:white"><span=20style=3d"=
font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C=
">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p><br/></p><p><br/></p=
><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Dear=20Designer=20Living,</p><p>We=20a=
re=20experiencing=20a=20poor=20outcome=20at=202=20years=20with=20this=20cha=
ir=20-=20the=20metal=20frame=20must=20be=20bent=20or=20frame=20is=20broken=
=20somehow=20as=20the=20chair=20leans=20and=20does=20not=20rotate=20evenly=
=20after=20very=20little=20use.=20Look=20is=20great,=20but=20quality=20cons=
truction=20is=20just=20not=0d=0a=20there.=20We=20tightened=20the=20bolts=20=
and=20lubed=20the=20rotation=20mechanism=20but=20something=20is=20not=20rig=
ht.=20Can=20this=20be=20replaced?</p><p><br/></p><p>Lisa</p><p><br/></p><p>=
<br/></p><p><br/></p>
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