MIME-Version: 1.0
Message-ID: <ad84b349e59a2e46@b58453cdce95c274>
Date: Tue, 13 Apr 2021 15:44:51 -0700
Subject: RE:RE: RE: Received damaged item #Ref 2021040900090830
From: "info@designerliving.com" <info@designerliving.com>
To: "alissa.sinats@jlahome.com" <alissa.sinats@jlahome.com>
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<p=20style=3d"margin-left:=200in;"><span=20style=3d"font-family:=20Arial,=
=20sans-serif;">Hi=20Alissa,</span></p><p=20style=3d"margin-left:=200in;"><=
span=20style=3d"font-family:=20Arial,=20sans-serif;">&nbsp;</span></p><p=20=
style=3d"margin-left:=200in;"><span=20style=3d"font-family:=20Arial,=20sans=
-serif;">Yep=20it=20is=20Amazing=20I=20am=20happy!&nbsp;=20As=20for=20the=
=20damage=20piece=20please=20discard=20and=20keep=20the=20other=20two=20out=
=20of=20the=203=20if=20you=20want=20or=20donate=20them.&nbsp;=20But,=20I=20=
would=20wait=20for=20you=20to=20receive=20the=20replacement=20set=20to=20ma=
ke=20sure=20all=20pieces=20are=20mint=20condition=20first.&nbsp;</span></p>=
<p=20style=3d"margin-left:=200in;"><span=20style=3d"font-family:=20Arial,=
=20sans-serif;">&nbsp;</span></p><p=20style=3d"margin-left:=200in;"><span=
=20style=3d"font-family:=20Arial,=20sans-serif;">Again,=20I=20apologize=20f=
or=20any=20inconvenience=20this=20may=20have=20caused.&nbsp;</span></p><p=
=20style=3d"margin-left:=200in;"><span=20style=3d"font-family:=20Arial,=20s=
ans-serif;">&nbsp;</span></p><p=20style=3d"margin-left:=200in;"><span=20sty=
le=3d"font-family:=20Arial,=20sans-serif;">Sincerely,&nbsp;</span></p><p=20=
style=3d"margin-left:=200in;"><span=20style=3d"font-family:=20Arial,=20sans=
-serif;">&nbsp;</span></p><p=20style=3d"margin-left:=200in;"><span=20style=
=3d"font-family:=20Arial,=20sans-serif;">Erlinda</span></p><p=20style=3d"ma=
rgin-left:=200in;"><span=20style=3d"font-family:=20Arial,=20sans-serif;">Se=
nior=20Customer=20Service=20Representative</span></p><p=20style=3d"margin-l=
eft:=200in;"><span=20style=3d"font-family:=20Arial,=20sans-serif;">Designer=
=20Living</span></p><p><br/></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p=
><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">A=
mazing,=20thank=20you!=20What=20do=20you=20need=20me=20to=20do=20with=20the=
=20damaged=20item/current=20set=20I=20have?</span></p><p=20class=3d"MsoNorm=
al"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20c=
lass=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</=
span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-fa=
mily:">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size=
:11.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20sty=
le=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNorm=
al"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20c=
lass=3d"MsoNormal"><strong><em><span=20style=3d"font-size:14.0pt;font-famil=
y:">Alissa=20Sinats</span></em></strong></p><p=20class=3d"MsoNormal"><span=
=20style=3d"font-size:11.0pt;font-family:">Senior=20Account=20Manager</span=
></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family=
:">E&amp;E=20Co,=20Ltd=20(dba=20JLA=20Home)</span></p><p=20class=3d"MsoNorm=
al"><span=20style=3d"font-size:11.0pt;font-family:">Cell=20phone:=20510-290=
-0983</span><span=20style=3d"font-size:11.0pt;font-family:"></span></p><p=
=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">&nbs=
p;</span></p><p=20class=3d"MsoNormal"><strong><span=20style=3d"font-size:10=
.0pt;font-family:">From:</span></strong><span=20style=3d"font-size:10.0pt;f=
ont-family:">=20<a=20href=3d"mailto:info@designerliving.com">info@designerl=
iving.com</a>=20[mailto:<a=20href=3d"mailto:info@designerliving.com">info@d=
esignerliving.com</a>]=20<br/><strong>Sent:</strong>=20Tuesday,=20April=201=
3,=202021=2010:11=20AM<br/><strong>To:</strong>=20<a=20href=3d"mailto:aliss=
a.sinats@jlahome.com">alissa.sinats@jlahome.com</a><br/><strong>Subject:</s=
trong>=20RE:RE:=20Received=20damaged=20item=20#Ref=202021040900090830</span=
></p><p=20class=3d"MsoNormal">&nbsp;</p><p>Hi=20Alissa,</p><p>&nbsp;</p><p>=
It=20looks=20like=20the=20replacement=20order=20went=20through=20ok.&nbsp;=
=20Here=20is=20your=20Fedex=20tracking=20#&nbsp;<strong>785899335752;=20eta=
=20looks=20like=20for=204/19/21.</strong></p><p>&nbsp;</p><p=20style=3d"mar=
gin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><span=
=20style=3d"font-size:13.5pt;font-family:">Thank=20you,</span></p><p=20styl=
e=3d"margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white=
"><span=20style=3d"font-size:13.5pt;font-family:">&nbsp;</span></p><p=20sty=
le=3d"margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:whit=
e"><span=20style=3d"font-size:13.5pt;font-family:">Erlinda</span></p><p=20s=
tyle=3d"margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:wh=
ite"><span=20style=3d"font-size:13.5pt;font-family:">Senior=20Customer=20Se=
rvice=20Rep</span></p><p=20style=3d"margin-right:0in;margin-bottom:3.75pt;m=
argin-left:0in;background:white"><span=20style=3d"font-size:13.5pt;font-fam=
ily:">Designer=20Living=20&amp;=20Electric=20Product</span></p><p=20style=
=3d"margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"=
><span=20style=3d"font-size:13.5pt;font-family:">E&amp;E=20Co.=20Ltd.=20dba=
=20JLA=20Home</span></p><p=20style=3d"margin-bottom:12.0pt">&nbsp;</p><p>&n=
bsp;</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p>&nbsp;</p><p=20class=3d"MsoNormal"=20style=
=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank=20you=20for=
=20the=20quick=20response!=20Let=20me=20know=20if=20you=20are=20able=20to=
=20get=20the=20replacement.</p><p=20class=3d"MsoNormal"=20style=3d"mso-marg=
in-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNorm=
al"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Apprecia=
te=20the=20help!</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:=
auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=
=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20clas=
s=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:au=
to">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;m=
so-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"ms=
o-margin-top-alt:auto;mso-margin-bottom-alt:auto"><em><strong>Alissa=20Sina=
ts</strong></em></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:=
auto;mso-margin-bottom-alt:auto">Senior=20Account=20Manager</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">E&amp;E=20Co,=20Ltd=20(dba=20JLA=20Home)</p><p=20class=3d"MsoNormal"=20s=
tyle=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cell=20phone:=
=20510-290-0983</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:a=
uto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=
=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><strong>From:</stro=
ng>=20<a=20href=3d"mailto:info@designerliving.com">info@designerliving.com<=
/a>=20[mailto:<a=20href=3d"mailto:info@designerliving.com">info@designerliv=
ing.com</a>]=20<br/><strong>Sent:</strong>=20Friday,=20April=209,=202021=20=
4:34=20PM<br/><strong>To:</strong>=20<a=20href=3d"mailto:alissa.sinats@jlah=
ome.com">alissa.sinats@jlahome.com</a><br/><strong>Subject:</strong>=20RE:R=
eceived=20damaged=20item=20#Ref=202021040900090830</p><p=20class=3d"MsoNorm=
al"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</=
p><p=20style=3d"margin-bottom:3.75pt"><span=20style=3d"font-size:1.0pt;colo=
r:black;border:none=20windowtext=201.0pt;padding:0in;background:black">&nbs=
p;</span>Hi=20Alissa,</p><p=20style=3d"margin-bottom:3.75pt">&nbsp;</p><p=
=20style=3d"margin-bottom:3.75pt">I=20am=20sorry=20to=20hear=20this.&nbsp;=
=20This=20item=20is=20sold=20as=20a=20set;=20therefore,=20we=20cannot=20bre=
akup=20the=20set.=20However,=20&nbsp;I=20do=20show=20a=20quantity=20of=20&n=
bsp;2=20in=20bin;=20I=20can=20try=20to=20enter=20a=20replacement=20order.=
=20Sometimes=20when=20stock=20is=20this=20low=20it&#39;s=20a=20possibility=
=20this=20quantity=20not=20available.&nbsp;=20If=20this=20happens=20we=20ca=
n=20&nbsp;issue=20a=20refund.&nbsp;</p><p=20style=3d"margin-bottom:3.75pt">=
&nbsp;</p><p=20style=3d"margin-bottom:3.75pt">I=20will=20enter=20&nbsp;a=20=
replacement=20order=20and=20see=20what=20happens.</p><p=20style=3d"margin-b=
ottom:3.75pt">&nbsp;</p><p=20style=3d"margin-bottom:3.75pt;background:white=
">Thank=20you,</p><p=20style=3d"margin-bottom:3.75pt;background:white">&nbs=
p;</p><p=20style=3d"margin-bottom:3.75pt;background:white">Erlinda</p><p=20=
style=3d"margin-bottom:3.75pt;background:white">Senior=20Customer=20Service=
=20Rep</p><p=20style=3d"margin-bottom:3.75pt;background:white">Designer=20L=
iving=20&amp;=20Electric=20Product</p><p=20style=3d"margin-bottom:3.75pt;ba=
ckground:white">E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</p><p>=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
</p><p>&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:aut=
o;mso-margin-bottom-alt:auto">Hello,</p><p=20class=3d"MsoNormal"=20style=3d=
"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">I=20received=20a=20damaged=20item=20in=20my=20recent=20order,=20#D213310=
EBF</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-marg=
in-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margi=
n-top-alt:auto;mso-margin-bottom-alt:auto">One=20of=20the=20three=20vases=
=20=e2=80=93=20item=20link=20below=20=e2=80=93=20has=20a=20small=20scuff=20=
with=20paint=20missing=20and=20a=20small=20dent=20as=20well.</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o"><a=20href=3d"https://www.designerliving.com/products/madison-park-signat=
ure/ansen-metallic-3pc-vase-set/b86/7334#!id/728695">https://www.designerli=
ving.com/products/madison-park-signature/ansen-metallic-3pc-vase-set/b86/73=
34#!id/728695</a></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt=
:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20styl=
e=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is=20there=20a=20w=
ay=20I=20can=20exchange=20this=20one=20item=20vs=20returning=20the=20whole=
=20thing?</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso=
-margin-top-alt:auto;mso-margin-bottom-alt:auto">Pic=20is=20also=20attached=
.=20Let=20me=20know=20if=20additional=20info=20is=20needed.</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso=
-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank=20you!</p><p=20class=
=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:aut=
o">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;ms=
o-margin-bottom-alt:auto"><strong><em><span=20style=3d"font-size:14.0pt;col=
or:#002060">Alissa=20Sinats</span></em></strong></p><p=20class=3d"MsoNormal=
"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20st=
yle=3d"color:#002060">Senior=20Account=20Manager</span></p><p=20class=3d"Ms=
oNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><sp=
an=20style=3d"color:#002060">E&amp;E=20Co,=20Ltd=20(dba=20JLA=20Home)</span=
></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin=
-bottom-alt:auto"><span=20style=3d"color:#002060">Cell=20phone:=20510-290-0=
983</span></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;m=
so-margin-bottom-alt:auto">&nbsp;</p>
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