MIME-Version: 1.0
Message-ID: <bb4a45b75c192cb1@b56ee703da0d912e>
Date: Tue, 13 Apr 2021 15:44:30 -0700
Subject: RE:RE: RE: Received damaged item #Ref 2021040900090830
From: "info@designerliving.com" <info@designerliving.com>
To: "alissa.sinats@jlahome.com" <alissa.sinats@jlahome.com>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20=
style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Hi=
=20Alissa,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-=
left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;or=
phans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;wo=
rd-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-s=
erif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin=
-bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-varian=
t-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-str=
oke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Ari=
al&#39;,&#39;sans-serif&#39;;color:black">Yep=20it=20is=20Amazing=20I=20am=
=20happy!&nbsp;=20As=20for=20the=20damage=20piece=20please=20discard=20and=
=20keep=20the=20other=20two=20out=20of=20the=203=20if=20you=20want=20or=20d=
onate=20them.&nbsp;=20But,=20I=20would=20wait=20for=20you=20to=20receive=20=
the=20replacement=20set=20to=20make=20sure=20all=20pieces=20are=20mint=20co=
ndition=20first.&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:5px;margin-left:=200in;font-variant-ligatures:=20normal;font-variant-caps:=
=20normal;orphans:=202;text-align:start;widows:=202;-webkit-text-stroke-wid=
th:=200px;word-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;=
,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20style=3d"margin-to=
p:5px;margin-bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal=
;font-variant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-web=
kit-text-stroke-width:=200px;word-spacing:=200px"><span=20style=3d"font-fam=
ily:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Again,=20I=20apologiz=
e=20for=20any=20inconvenience=20this=20may=20have=20caused.&nbsp;</span></p=
><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-var=
iant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-alig=
n:start;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><=
span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:blac=
k">&nbsp;</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-l=
eft:=200in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orp=
hans:=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;wor=
d-spacing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-se=
rif&#39;;color:black">Sincerely,&nbsp;</span></p><p=20style=3d"margin-top:5=
px;margin-bottom:5px;margin-left:=200in;font-variant-ligatures:=20normal;fo=
nt-variant-caps:=20normal;orphans:=202;text-align:start;widows:=202;-webkit=
-text-stroke-width:=200px;word-spacing:=200px"><span=20style=3d"font-family=
:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">&nbsp;</span></p><p=20st=
yle=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-variant-lig=
atures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:start;=
widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><span=20s=
tyle=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">Erlin=
da</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=20=
0in;font-variant-ligatures:=20normal;font-variant-caps:=20normal;orphans:=
=202;text-align:start;widows:=202;-webkit-text-stroke-width:=200px;word-spa=
cing:=200px"><span=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#=
39;;color:black">Senior=20Customer=20Service=20Representative</span></p><p=
=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;font-varian=
t-ligatures:=20normal;font-variant-caps:=20normal;orphans:=202;text-align:s=
tart;widows:=202;-webkit-text-stroke-width:=200px;word-spacing:=200px"><spa=
n=20style=3d"font-family:&#39;Arial&#39;,&#39;sans-serif&#39;;color:black">=
Designer=20Living</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p=
=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">Amaz=
ing,=20thank=20you!=20What=20do=20you=20need=20me=20to=20do=20with=20the=20=
damaged=20item/current=20set=20I=20have?</span></p><p=20class=3d"MsoNormal"=
><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20clas=
s=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</spa=
n></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-famil=
y:">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11=
.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNormal"><span=20style=
=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20class=3d"MsoNormal=
"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</span></p><p=20cla=
ss=3d"MsoNormal"><strong><em><span=20style=3d"font-size:14.0pt;font-family:=
">Alissa=20Sinats</span></em></strong></p><p=20class=3d"MsoNormal"><span=20=
style=3d"font-size:11.0pt;font-family:">Senior=20Account=20Manager</span></=
p><p=20class=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">=
E&amp;E=20Co,=20Ltd=20(dba=20JLA=20Home)</span></p><p=20class=3d"MsoNormal"=
><span=20style=3d"font-size:11.0pt;font-family:">Cell=20phone:=20510-290-09=
83</span><span=20style=3d"font-size:11.0pt;font-family:"></span></p><p=20cl=
ass=3d"MsoNormal"><span=20style=3d"font-size:11.0pt;font-family:">&nbsp;</s=
pan></p><p=20class=3d"MsoNormal"><strong><span=20style=3d"font-size:10.0pt;=
font-family:">From:</span></strong><span=20style=3d"font-size:10.0pt;font-f=
amily:">=20<a=20href=3d"mailto:info@designerliving.com">info@designerliving=
.com</a>=20[mailto:<a=20href=3d"mailto:info@designerliving.com">info@design=
erliving.com</a>]=20<br/><strong>Sent:</strong>=20Tuesday,=20April=2013,=20=
2021=2010:11=20AM<br/><strong>To:</strong>=20<a=20href=3d"mailto:alissa.sin=
ats@jlahome.com">alissa.sinats@jlahome.com</a><br/><strong>Subject:</strong=
>=20RE:RE:=20Received=20damaged=20item=20#Ref=202021040900090830</span></p>=
<p=20class=3d"MsoNormal">&nbsp;</p><p>Hi=20Alissa,</p><p>&nbsp;</p><p>It=20=
looks=20like=20the=20replacement=20order=20went=20through=20ok.&nbsp;=20Her=
e=20is=20your=20Fedex=20tracking=20#&nbsp;<strong>785899335752;=20eta=20loo=
ks=20like=20for=204/19/21.</strong></p><p>&nbsp;</p><p=20style=3d"margin-ri=
ght:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><span=20styl=
e=3d"font-size:13.5pt;font-family:">Thank=20you,</span></p><p=20style=3d"ma=
rgin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><span=
=20style=3d"font-size:13.5pt;font-family:">&nbsp;</span></p><p=20style=3d"m=
argin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><spa=
n=20style=3d"font-size:13.5pt;font-family:">Erlinda</span></p><p=20style=3d=
"margin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><s=
pan=20style=3d"font-size:13.5pt;font-family:">Senior=20Customer=20Service=
=20Rep</span></p><p=20style=3d"margin-right:0in;margin-bottom:3.75pt;margin=
-left:0in;background:white"><span=20style=3d"font-size:13.5pt;font-family:"=
>Designer=20Living=20&amp;=20Electric=20Product</span></p><p=20style=3d"mar=
gin-right:0in;margin-bottom:3.75pt;margin-left:0in;background:white"><span=
=20style=3d"font-size:13.5pt;font-family:">E&amp;E=20Co.=20Ltd.=20dba=20JLA=
=20Home</span></p><p=20style=3d"margin-bottom:12.0pt">&nbsp;</p><p>&nbsp;</=
p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p>&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-=
margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank=20you=20for=20the=20q=
uick=20response!=20Let=20me=20know=20if=20you=20are=20able=20to=20get=20the=
=20replacement.</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:a=
uto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=
=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Appreciate=20the=20=
help!</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-ma=
rgin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-mar=
gin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNor=
mal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;<=
/p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-b=
ottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto"><em><strong>Alissa=20Sinats</strong>=
</em></p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-ma=
rgin-bottom-alt:auto">Senior=20Account=20Manager</p><p=20class=3d"MsoNormal=
"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">E&amp;E=20=
Co,=20Ltd=20(dba=20JLA=20Home)</p><p=20class=3d"MsoNormal"=20style=3d"mso-m=
argin-top-alt:auto;mso-margin-bottom-alt:auto">Cell=20phone:=20510-290-0983=
</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-=
bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-t=
op-alt:auto;mso-margin-bottom-alt:auto"><strong>From:</strong>=20<a=20href=
=3d"mailto:info@designerliving.com">info@designerliving.com</a>=20[mailto:<=
a=20href=3d"mailto:info@designerliving.com">info@designerliving.com</a>]=20=
<br/><strong>Sent:</strong>=20Friday,=20April=209,=202021=204:34=20PM<br/><=
strong>To:</strong>=20<a=20href=3d"mailto:alissa.sinats@jlahome.com">alissa=
.sinats@jlahome.com</a><br/><strong>Subject:</strong>=20RE:Received=20damag=
ed=20item=20#Ref=202021040900090830</p><p=20class=3d"MsoNormal"=20style=3d"=
mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20style=3d=
"margin-bottom:3.75pt"><span=20style=3d"font-size:1.0pt;color:black;border:=
none=20windowtext=201.0pt;padding:0in;background:black">&nbsp;</span>Hi=20A=
lissa,</p><p=20style=3d"margin-bottom:3.75pt">&nbsp;</p><p=20style=3d"margi=
n-bottom:3.75pt">I=20am=20sorry=20to=20hear=20this.&nbsp;=20This=20item=20i=
s=20sold=20as=20a=20set;=20therefore,=20we=20cannot=20breakup=20the=20set.=
=20However,=20&nbsp;I=20do=20show=20a=20quantity=20of=20&nbsp;2=20in=20bin;=
=20I=20can=20try=20to=20enter=20a=20replacement=20order.=20Sometimes=20when=
=20stock=20is=20this=20low=20it&#39;s=20a=20possibility=20this=20quantity=
=20not=20available.&nbsp;=20If=20this=20happens=20we=20can=20&nbsp;issue=20=
a=20refund.&nbsp;</p><p=20style=3d"margin-bottom:3.75pt">&nbsp;</p><p=20sty=
le=3d"margin-bottom:3.75pt">I=20will=20enter=20&nbsp;a=20replacement=20orde=
r=20and=20see=20what=20happens.</p><p=20style=3d"margin-bottom:3.75pt">&nbs=
p;</p><p=20style=3d"margin-bottom:3.75pt;background:white">Thank=20you,</p>=
<p=20style=3d"margin-bottom:3.75pt;background:white">&nbsp;</p><p=20style=
=3d"margin-bottom:3.75pt;background:white">Erlinda</p><p=20style=3d"margin-=
bottom:3.75pt;background:white">Senior=20Customer=20Service=20Rep</p><p=20s=
tyle=3d"margin-bottom:3.75pt;background:white">Designer=20Living=20&amp;=20=
Electric=20Product</p><p=20style=3d"margin-bottom:3.75pt;background:white">=
E&amp;E=20Co.=20Ltd.=20dba=20JLA=20Home</p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>&nbsp;</=
p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bo=
ttom-alt:auto">Hello,</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top=
-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20=
style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I=20received=
=20a=20damaged=20item=20in=20my=20recent=20order,=20#D213310EBF</p><p=20cla=
ss=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:a=
uto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;=
mso-margin-bottom-alt:auto">One=20of=20the=20three=20vases=20=e2=80=93=20it=
em=20link=20below=20=e2=80=93=20has=20a=20small=20scuff=20with=20paint=20mi=
ssing=20and=20a=20small=20dent=20as=20well.</p><p=20class=3d"MsoNormal"=20s=
tyle=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a=20href=3d"ht=
tps://www.designerliving.com/products/madison-park-signature/ansen-metallic=
-3pc-vase-set/b86/7334#!id/728695">https://www.designerliving.com/products/=
madison-park-signature/ansen-metallic-3pc-vase-set/b86/7334#!id/728695</a><=
/p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-b=
ottom-alt:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-to=
p-alt:auto;mso-margin-bottom-alt:auto">Is=20there=20a=20way=20I=20can=20exc=
hange=20this=20one=20item=20vs=20returning=20the=20whole=20thing?</p><p=20c=
lass=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt=
:auto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:aut=
o;mso-margin-bottom-alt:auto">Pic=20is=20also=20attached.=20Let=20me=20know=
=20if=20additional=20info=20is=20needed.</p><p=20class=3d"MsoNormal"=20styl=
e=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20cla=
ss=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:a=
uto">&nbsp;</p><p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;=
mso-margin-bottom-alt:auto">Thank=20you!</p><p=20class=3d"MsoNormal"=20styl=
e=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">&nbsp;</p><p=20cla=
ss=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:a=
uto"><strong><em><span=20style=3d"font-size:14.0pt;color:#002060">Alissa=20=
Sinats</span></em></strong></p><p=20class=3d"MsoNormal"=20style=3d"mso-marg=
in-top-alt:auto;mso-margin-bottom-alt:auto"><span=20style=3d"color:#002060"=
>Senior=20Account=20Manager</span></p><p=20class=3d"MsoNormal"=20style=3d"m=
so-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span=20style=3d"color:#=
002060">E&amp;E=20Co,=20Ltd=20(dba=20JLA=20Home)</span></p><p=20class=3d"Ms=
oNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><sp=
an=20style=3d"color:#002060">Cell=20phone:=20510-290-0983</span></p><p=20cl=
ass=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-bottom-alt:=
auto">&nbsp;</p>
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