MIME-Version: 1.0
Message-ID: <9596908ae8fc4717@be292ac713f5094b>
Date: Fri, 09 Apr 2021 16:34:17 -0700
Subject: RE:Received damaged item   #Ref 2021040900090830
From: "info@designerliving.com" <info@designerliving.com>
To: "alissa.sinats@jlahome.com" <alissa.sinats@jlahome.com>
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<p=20style=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in"><span=20=
style=3d"font-size:0;color:black;border:none=20black=201px;padding:0in;back=
ground:black">&nbsp;</span>Hi=20Alissa,</p><p=20style=3d"margin-top:5px;mar=
gin-bottom:5px;margin-left:=200in">&nbsp;</p><p=20style=3d"margin-top:5px;m=
argin-bottom:5px;margin-left:=200in">I=20am=20sorry=20to=20hear=20this.&nbs=
p;=20This=20item=20is=20sold=20as=20a=20set;=20therefore,=20we=20cannot=20b=
reakup=20the=20set.=20However,=20&nbsp;I=20do=20show=20a=20quantity=20of=20=
&nbsp;2=20in=20bin;=20I=20can=20try=20to=20enter=20a=20replacement=20order.=
=20Sometimes=20when=20stock=20is=20this=20low=20it&#39;s=20a=20possibility=
=20this=20quantity=20not=20available.&nbsp;=20If=20this=20happens=20we=20ca=
n=20&nbsp;issue=20a=20refund.&nbsp;</p><p=20style=3d"margin-top:5px;margin-=
bottom:5px;margin-left:=200in">&nbsp;</p><p=20style=3d"margin-top:5px;margi=
n-bottom:5px;margin-left:=200in">I=20will=20enter=20&nbsp;a=20replacement=
=20order=20and=20see=20what=20happens.</p><p=20style=3d"margin-top:5px;marg=
in-bottom:5px;margin-left:=200in">&nbsp;</p><p=20style=3d"margin-top:5px;ma=
rgin-bottom:5px;margin-left:=200in;background:white"><span=20style=3d"font-=
size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Tha=
nk=20you,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px;margin-l=
eft:=200in;background:white"><span=20style=3d"font-size:18px;font-family:&#=
39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">&nbsp;</span></p><p=20style=
=3d"margin-top:5px;margin-bottom:5px;margin-left:=200in;background:white"><=
span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#3=
9;;color:#134F5C">Erlinda</span></p><p=20style=3d"margin-top:5px;margin-bot=
tom:5px;margin-left:=200in;background:white"><span=20style=3d"font-size:18p=
x;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Senior=20Cu=
stomer=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:5px;margin-left:=200in;background:white"><span=20style=3d"font-size:18px;f=
ont-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Designer=20Liv=
ing=20&amp;=20Electric=20Product</span></p><p=20style=3d"margin-top:5px;mar=
gin-bottom:5px;margin-left:=200in;background:white"><span=20style=3d"font-s=
ize:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">E&am=
p;E=20Co.=20Ltd.=20dba=20JLA=20Home</span></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/>=
</p><p=20class=3d"MsoNormal">Hello,</p><p=20class=3d"MsoNormal">&nbsp;</p><=
p=20class=3d"MsoNormal">I=20received=20a=20damaged=20item=20in=20my=20recen=
t=20order,=20#D213310EBF</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=
=3d"MsoNormal">One=20of=20the=20three=20vases=20=e2=80=93=20item=20link=20b=
elow=20=e2=80=93=20has=20a=20small=20scuff=20with=20paint=20missing=20and=
=20a=20small=20dent=20as=20well.</p><p=20class=3d"MsoNormal"><a=20href=3d"h=
ttps://www.designerliving.com/products/madison-park-signature/ansen-metalli=
c-3pc-vase-set/b86/7334#!id/728695">https://www.designerliving.com/products=
/madison-park-signature/ansen-metallic-3pc-vase-set/b86/7334#!id/728695</a>=
</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNormal">Is=20there=
=20a=20way=20I=20can=20exchange=20this=20one=20item=20vs=20returning=20the=
=20whole=20thing?</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNo=
rmal">Pic=20is=20also=20attached.=20Let=20me=20know=20if=20additional=20inf=
o=20is=20needed.</p><p=20class=3d"MsoNormal">&nbsp;</p><p=20class=3d"MsoNor=
mal">&nbsp;</p><p=20class=3d"MsoNormal">Thank=20you!</p><p=20class=3d"MsoNo=
rmal">&nbsp;</p><p=20class=3d"MsoNormal"><strong><em><span=20style=3d"font-=
size:14.0pt;color:#002060">Alissa=20Sinats</span></em></strong></p><p=20cla=
ss=3d"MsoNormal"><span=20style=3d"color:#002060">Senior=20Account=20Manager=
</span></p><p=20class=3d"MsoNormal"><span=20style=3d"color:#002060">E&amp;E=
=20Co,=20Ltd=20(dba=20JLA=20Home)</span></p><p=20class=3d"MsoNormal"><span=
=20style=3d"color:#002060">Cell=20phone:=20510-290-0983</span></p><p=20clas=
s=3d"MsoNormal">&nbsp;</p>
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