Subject: RE:Case Claim # C21416447 Pictures #Ref 2021031800090695
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 18 Mar 2021 16:45:41 -0700

Hello Jennifer,

Thank you for the information.   Please be advised that we do not have the same throw you have. We are able to replace with the same brand Serta for you.

Please allow at least 8-10 business days to receive your replacement throw.  Please cut and discard the defective throw.

Thank you and Regards,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

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Please let me know if there is anything else you need.

Thank you,

Jennifer Johnson

501-259-2222