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Message-ID: <a7937bbb64238242@8ba3464f79445a22>
Date: Fri, 12 Mar 2021 16:09:39 -0800
Subject: RE:Re: Re: C21413997 #Ref 2021030300090599
From: "info@designerliving.com" <info@designerliving.com>
To: "aprildsmith2019@gmail.com" <aprildsmith2019@gmail.com>
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<p>Hello=20April,</p><p><br/></p><p>Please=20call=20on=20Monday=20between=
=207am=20to=203:30=20pm=20(PST).&nbsp;=20&nbsp;Your=20claim=20case=20#=20is=
&nbsp;C21413997</p><p><br/></p><p=20style=3d"margin-top:5px;margin-bottom:=
=205px;line-height:normal;background:white"><span=20style=3d"font-size:18px=
;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Thank=20you,=
</span></p><p=20style=3d"margin-top:5px;margin-bottom:=205px;line-height:no=
rmal;background:white"><span=20style=3d"font-size:18px;font-family:&#39;Gar=
amond&#39;,&#39;serif&#39;;color:#134F5C">&nbsp;</span></p><p=20style=3d"ma=
rgin-top:5px;margin-bottom:=205px;line-height:normal;background:white"><spa=
n=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;=
color:#134F5C">Erlinda</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:=205px;line-height:normal;background:white"><span=20style=3d"font-size:18p=
x;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Senior=20Cu=
stomer=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;margin-bottom=
:=205px;line-height:normal;background:white"><span=20style=3d"font-size:18p=
x;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134F5C">Designer=20=
Living=20&amp;=20Electric=20Product</span></p><p><br/></p><p><br/></p><p><b=
r/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Erlinda,</p><p><br/></p><p>The=
=20Amazon=20order=20number=20is=20111-6795719-2835400,=20the=20mod=20number=
=20on=20the=20remote=20is=20SCMP2.3.1=20and=20the=20RN=20number=20is=209151=
9.</p><p><br/></p><p>The=20problem=20is=20the=20remotes=20will=20not=20come=
=20on..=20we=20have=20tried=20multiple=20time=20wiggling=20the=20cords=20to=
=20get=20them=20on=20but=20we=20can=20not=20get=20them=20to=20work.=20It=20=
is=20both=20sides=20of=20the=20bed=20warmer.&nbsp;</p><p><br/></p><p><br/><=
/p><p>April&nbsp;</p><p><br/></p><p><br/></p><p>On=20Mon,=20Mar=208,=202021=
=20at=206:33=20PM=20<a=20href=3d"mailto:info@designerliving.com">info@desig=
nerliving.com</a>=20&lt;<a=20href=3d"mailto:info@designerliving.com">info@d=
esignerliving.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmail_quo=
te"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;paddi=
ng-left:1ex"><p>Hello=20April,</p><p><br/></p><p>Thank=20you=20for=20the=20=
photo=20of=20the=20mattress=20pad.&nbsp;=20Please=20provide=20your=20Amazon=
=20Order=20#,=20we=20will=20need=20this=20for=20your=20warranty=20claim.&nb=
sp;=20You=20did=20not=20provide=20the=20MOD#&nbsp;=20off=20the=20back=20of=
=20your=20controller.&nbsp;=20Please=20explain=20again=20what=20exactly=20i=
s=20wrong=20with=20your=20mattress=20pad=20and=20what=20trouble=20shooting=
=20steps=20have=20you=20done.&nbsp;</p><p><br/></p><p=20style=3d"margin-top=
:5px;margin-bottom:5px;line-height:normal;background:white"><span=20style=
=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#13=
4f5c">Thank=20you,</span></p><p=20style=3d"margin-top:5px;margin-bottom:5px=
;line-height:normal;background:white"><span=20style=3d"font-size:18px;font-=
family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134f5c">&nbsp;</span></p><=
p=20style=3d"margin-top:5px;margin-bottom:5px;line-height:normal;background=
:white"><span=20style=3d"font-size:18px;font-family:&#39;Garamond&#39;,&#39=
;serif&#39;;color:#134f5c">Erlinda</span></p><p=20style=3d"margin-top:5px;m=
argin-bottom:5px;line-height:normal;background:white"><span=20style=3d"font=
-size:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134f5c">Se=
nior=20Customer=20Service=20Rep</span></p><p=20style=3d"margin-top:5px;marg=
in-bottom:5px;line-height:normal;background:white"><span=20style=3d"font-si=
ze:18px;font-family:&#39;Garamond&#39;,&#39;serif&#39;;color:#134f5c">Desig=
ner=20Living=20&amp;=20Electric=20Product</span></p><p><br/></p><p>=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d</p><p><br/></p><p>Hello,=20I=20have=20still=20not=20received=20a=20c=
all=20about=20this=20issue...=20how=20do=20I=20proceed=20from=20here?</p><p=
><br/></p><p>On=20Wed,=20Mar=203,=202021=20at=206:20=20PM=20<a=20href=3d"ma=
ilto:info@designerliving.com"=20target=3d"_blank">info@designerliving.com</=
a>=20&lt;<a=20href=3d"mailto:info@designerliving.com"=20target=3d"_blank">i=
nfo@designerliving.com</a>&gt;=20wrote:<br/></p><blockquote=20class=3d"gmai=
l_quote"=20style=3d"margin:0=200=200=20.8ex;border-left:1px=20#ccc=20solid;=
padding-left:1ex">Thank=20you=20for=20your=20Email!&nbsp;=20One=20of=20our=
=20Customer=20Service=20representatives=20will=20respond=20to=20your=20inqu=
iry=20within=20the=20next=2024=20business=20hours.&nbsp;=20We=20have=20assi=
gned=20a=20reference=20number=20to=20your=20email=20subject,=20so=20please=
=20do=20not=20change=20or=20remove=20the=20subject=20of=20your=20email.<br/=
><br/>=20<br/><br/>Please=20note=20that=20our=20business=20hours=20of=20ope=
ration=20are=20Monday=20&nbsp;=20Friday,=207:00am=20&nbsp;=203:30pm=20PST.<=
br/><br/>Sincerely,<br/><br/>Designer=20Living=20Customer=20Service<br/><br=
/></blockquote></blockquote>
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