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Message-ID: <8ff4d89ea9026a15@867d937f6bf173ef>
Date: Mon, 08 Mar 2021 16:20:08 -0800
Subject: RE:Product problem - hole in brand new comforter   #Ref 2021030700090617
From: "info@designerliving.com" <info@designerliving.com>
To: "marti_seng@yahoo.com" <marti_seng@yahoo.com>
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<p>Hello=20Marti,</p><p><br/></p><p>I=20am=20sorry=20to=20hear=20this.=20Yo=
u=20are=20contacting=20Designer=20Living.&nbsp;=20You=20will=20need=20reach=
=20out=20to=20JLA=20Home.&nbsp;=20Please=20email=20them=20at=20jlacs@jlahom=
e.com.=20Please=20provide=20photos,=20your=20Wayfair=20order=20number=20and=
=20details=20of=20what=20is=20wrong.</p><p><br/></p><p><span=20style=3d"fon=
t-size:15px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Thank=20you,<=
/span></p><p><span=20style=3d"font-size:15px;font-family:&#39;Arial&#39;,&#=
39;sans-serif&#39;">&nbsp;</span></p><p><span=20style=3d"font-size:15px;fon=
t-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Erlinda</span></p><p><span=
=20style=3d"font-size:15px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;=
">Senior=20Customer=20Service=20Rep</span></p><p><span=20style=3d"font-size=
:15px;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Designer=20Living&n=
bsp;</span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p>Good=20Evening,<br/><br/>I=
=20ordered=20a=20comforter=20set=20from=20Wayfair=20on=201/30/21=20that=20w=
as=20delivered=20on=202/3/21.=20Today,=2032=20days=20later,=20I=20found=20a=
=20hole=20in=20the=20top=20corner.=20Wayfair=20will=20not=20replace=20the=
=20comforter=20as=20it=20is=20outside=20the=2030=20day=20window=20for=20the=
ir=20return=20policy.<br/><br/>I=20would=20like=20for=20you=20to=20send=20m=
e=20a=20replacement=20as=2032=20days=20of=20ownership=20is=20unacceptable=
=20to=20have=20a=20hole=20in=20my=20brand=20new=20comforter.<br/><br/>My=20=
order=20information=20and=20the=20hole=20are=20pictured=20in=20the=20attach=
ments.<br/><br/>I=20look=20forward=20to=20hearing=20from=20you.<br/><br/>Ma=
rti=20Seng<br/>858-227-5218<br/><br/></p>
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