MIME-Version: 1.0 Message-ID: <9792685ece6fe82d@b0f1beeff655c478> Date: Mon, 08 Mar 2021 16:36:48 -0800 Subject: RE:RE: RE:RE: RE:Fraud Charge - Joseph Ernst Order #D212130986 #Ref 2021022400090548 From: "info@designerliving.com" To: "LLingenfelter@srmernst.com" Content-Type: multipart/mixed; boundary="a581b03c.57c0.4532.9091.5cbe15867979" --a581b03c.57c0.4532.9091.5cbe15867979 Content-Type: multipart/alternative; boundary="369b37e1.d84a.4e13.a35f.1723319da428" --369b37e1.d84a.4e13.a35f.1723319da428 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable --369b37e1.d84a.4e13.a35f.1723319da428 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable

Hello=20Lori,

The=20refund=20will=20be=20refunded=20ba= ck=20to=20the=20original=20payment=20method=20placed=20on=20the=20Designer= =20Living=20order.

Thank=20you,

Erlinda

Senior=20Customer= =20Service=20Rep

Designer=20Living

<= br/>

=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d

Will=20the= =20credit=20show=20up=20the=20same=20as=20Designer=20Living?

Just=20want=20to=20make=20sure= =20it=20won=e2=80=99t=20show=20up=20as=20Wayfair.

<= p=20class=3d"MsoNormal">

Lori=20Lingenfelter

Office=20Manager<= /span>

s= rmErnst=20Development=20Partners

2220=20Livingston=20Street= =20|=20Suite=20208=20|=20Oakland,=20CA=2094606

Personal=20Cell:=2051= 0-207-8307 =20|llingenfelter@srmernst.com=20|www.srmErnst.com

Please=20co= nsider=20the=20environment=20before=20printing=20this=20e-mail

From:= =20info@designerliving.com

Hello=20Lori,=

Thank=20you=20for=20the=20update=20on=20the=20returned=20pack= ages.

Thank=20= you,

Erlinda

Senior=20Customer=20Se= rvice=20Rep

De= signer=20Living

=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

The= se=20large=20boxes=20were=20dropped=20off=20earlier=20today=20at=20my=20loc= al=20UPS=20hub.

Thanks

Lori=20Lingenfelter=

Office=20Manager

srmErnst=20Development=20Partners

2220=20Livingston=20Street=20|=20Suite=20208=20|=20Oakland,=20CA=20946= 06

Personal=20Cell:=20510-207-8307 =20|llingenfelter@srm= ernst.com=20|www.srmErnst.com

= Please=20consider=20the=20environment=20before=20printing=20th= is=20e-mail

From:info@designerlivi= ng.com

Hello=20Lori,

Thank=20you=20for=20your=20email. = ;=20The=20ups=20labels=20were=20emailed=20to=20accounting@srmernst.com.

Thank=20you,

<= p=20style=3d"mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75p= t;margin-left:0in;background:white">Erlinda

Senior=20Customer=20Service=20Rep

Designer=20Living=20&=20Electric= =20Product

=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d= =3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d

I=20spoke=20with=20som= eone=20yesterday=20and=20they=20were=20going=20to=20send=20me=20a=20return= =20shipping=20label=20for=20the=202=20boxes=20that=20were=20received=20at= =20our=20office.

I=20have=20been=20on=20the=20phone=20waiti= ng=20for=20almost=20an=20hour=20total=20and=20still=20have=20no=20response.=

We=20need=20to=20receive=20these=20Return=20Shipping=20Lab= els=20and=20have=20you=20process=20a=20credit=20for=20this=20Fraudulent=20c= harge.

Please=20contact=20me=20directly=20at =20510-20= 7-8307

Lori=20Lingenfelter

Office=20Manager=

srmErnst=20Developm= ent=20Partners

2220=20Livingston=20Street= =20|=20Suite=20208=20|=20Oakland,=20CA=2094606

Personal=20= Cell:=20510-207-8307 =20|llingenfelter@srmernst.com=20|www.srmErnst.com

Please=20consider= =20the=20environment=20before=20printing=20this=20e-mail

From:=20Joe=20Ernst

Did=20you=20get=20what=20you=20need?

Joe=20ErnstsrmErnst=20Development= =20Partners

2220=20Livingston=20Street=20Su= ite=20208

Oakland,=20CA=2094606

p=20510.219= .5376.jernst@srmernst.com

On=20Feb=202= 3,=202021,=20at=209:38=20AM,=20Lori=20Lingenfelter=20<LLingenfelter@srmernst.com>=20wrote:

=ef=bb=bf

This=20is=20FRAUD=20=e2=80=93=20do= =20you=20have=20the=20UPS=20packing=20label? =20I=20need=20the= =20last=204=20of=20the=20shipping=20number.

Thanks

Lori=20Lingenfelter

Office=20Ma= nager

srmErnst=20Dev= elopment=20Partners

2220=20Livingston=20Str= eet=20|=20Suite=20208=20|=20Oakland,=20CA=2094606

Personal= =20Cell:=20510-207-8307 =20|<= span=20style=3d"color:#002060">llingenfelter@srmernst.com=20|www.srmErnst.com

<= p=20class=3d"MsoNormal"=20style=3d"mso-margin-top-alt:auto;mso-margin-botto= m-alt:auto">Please=20consider=20the=20environment=20before=20printing=20thi= s=20e-mail

From:=20Joe=20Ernst=20<joseph.j.ernst@gmail.com>
Sent:=20Monday,=20February=2022= ,=202021=205:55=20PM
To:<= /strong>=20Lori=20Lingenfelter=20<LLingenfelter@srmernst.com>
Subject:=20CC

Lori

There=20is=20a=20charge=20on= =20the=20company=20credit=20card=20for=20$1811=20from=20a=20company=20calle= d=20Designer=20Living.=20Two=20boxes=20came=20today=20with=20benches=20that= =20I=20never=20ordered.=20I=20don=e2=80=99t=20know=20this=20company=20or=20= how=0d=0a=20this=20happened.
I=20don=e2=80=99t=20even=20know=20where=20to=20begin=20with=20this= =20one=20 If=20ordered=20by=20someone=20else=20why=20send=20it=20to=20= our=20address.

Joe=20Ern= st
srmErnst=20Develo= pment=20Partners
2220=20Livingston=20Street= =20Suite=20208
Oakland,=20CA=2094606
p=2051= 0.219.5376.jernst@srmernst.com
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