Subject: Hi Designer Living Inc., CHRISTY MONTOSA wants to connect with you regarding the following order: Sales Order ID: 3182123486276 Item ID: 880856613 Item: Urban HabitatUrban Habitat Alta Floor Lamp Message: Hello, We just received the this Alta lamp & love it. The only problem is the bottom lamp on and off does not work properly. This lamp may have been purchased before? The cored was not wrapped and the styrofoam packing was crumbles. We would really like exchange this one, as we like the lamp. **Note: You have received this message from the customer, who has made a purchase from your company o
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 26 Feb 2021 12:19:24 -0800

Hello Christy,

Thank you for your email.  I am sorry to hear there is an issue with your purchase.  Your order was purchased within the last 30 days with Walmart you will need to Walmart Customer Service for exchange or refund.

I also called and left a message for you regarding to please contact Walmart Customer Service.

Sincerely,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

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Hi Designer Living Inc.,

CHRISTY MONTOSA wants to connect with you regarding the following order:

Sales Order ID:  3182123486276

Item ID:  880856613

Item:  Urban HabitatUrban Habitat Alta Floor Lamp

Message:

Hello, We just received the this Alta lamp & love it. The only problem is the bottom lamp on and off does not work properly. This lamp may have been purchased before? The cored was not wrapped and the styrofoam packing was crumbles. We would really like exchange this one, as we like the lamp.

**Note: You have received this message from the customer, who has made a purchase from your company on
Walmart.com. Please update within 48 hours.**

Thank you,

Walmart Customer Service Team

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