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Message-ID: <b4e18aac1a3bb0e1@b899cfb7bc82c3b6>
Date: Wed, 03 Feb 2021 18:29:30 -0800
Subject: RE:Aden Manual Recliner   #Ref 2021020100090402
From: "info@designerliving.com" <info@designerliving.com>
To: "kmhorn34@aol.com" <kmhorn34@aol.com>
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<p>Hello=20Kristi,</p><p><br/></p><p>Thank=20you=20for=20your=20email.=20I=
=20am=20sorry=20to=20hear=20this.&nbsp;&nbsp;<span=20style=3d"font-size:16p=
x;line-height:115%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">If=20y=
ou=20would=20like=20to=20explore=20this=20further,=20please=20feel=20free=
=20to=20contact=20JLA-Home=20directly=20at=20jlacs@jlahome.com=20and=20subm=
it=20photos,=20your=20Wayfair=20order=20#=20and=20a=20contact=20number.</sp=
an></p><p><span=20style=3d"font-size:16px;line-height:115%;font-family:&#39=
;Arial&#39;,&#39;sans-serif&#39;"><br/></span></p><p><span=20style=3d"font-=
size:16px;line-height:115%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;=
">Thank=20you<span=20style=3d"font-size:16px;font-family:&#39;Times=20New=
=20Roman&#39;,&#39;serif&#39;">,=20<br/>=20<br/>=20Erlinda<br/>=20Senior=20=
Customer=20Service=20Rep<br/>=20Designer=20Living=20&amp;=20Electric=20Prod=
uct<br/>=20E&amp;E=20Co.=20Ltd.=20dba=20JLAHome</span></span></p><p><br/></=
p><p>=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d</p><p><br/></p><p>Good=20evening!</p><p><br/></p><p>I=20=
ordered=20the=20Aden=20Manual=20Recliner=20from=20Wayfair.</p><p>It=20was=
=20delivered=20on=20November=202nd.&nbsp;=20The=20chair=20is=20snagging=20a=
ll=20over.</p><p>Several=20pieces=20of=20&quot;thread&quot;=20have=20come=
=20out=20and=20now=20it=20looks=20like=20there=20are=20green=20stripes=20wh=
ere=20they=20should=20have=20the=20red=20through=20them.&nbsp;=20Wayfair=20=
said=20that=20I=20had=20to=20go=20through=20you.&nbsp;=20Apparently=20they=
=20are=20not=20going=20to=20stand=20behind=20the=20products=20they=20sell.&=
nbsp;=20Is=20there=20anything=20that=20you=20will=20do=20about=20this?&nbsp=
;=20The=20chair=20looks=20pretty=20bad=20at=20this=20point=20and=20I&#39;m=
=20afraid=20that=20it=20is=20going=20to=20get=20worse=20because=20it=20seem=
s=20like=20about=20every=20week=20or=20so=20there=20is=20another=20string=
=20coming=20loose.&nbsp;=20&nbsp;I=20can=20send=20you=20pictures=20if=20you=
=20would=20like.&nbsp;&nbsp;</p><p><br/>Thank=20you!</p><p><br/></p><p>Kris=
ti=20Horn</p>
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