Subject: RE:Re: cancellation #Ref 2021010400090187
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 05 Jan 2021 14:38:25 -0800

Hello Ginger,

Thank you, just for future reference going forward please note we do not cancel orders for Wayfair.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

E&E Co. Ltd. dba JLA Home

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Hi Team,

Thank you for your attention to this matter. We have tried to cancel this on our end and that is why we are reaching out to you. I have also set expectations with our customer in case you were unable to cancel.

Again Thank you for you time

Ginger

Wayfair!

On Mon, Jan 4, 2021 at 6:24 PM [email-masked] <[email-masked]> wrote:

Hello,

Please be advised that we do not cancel orders for Wayfair.  This order cannot be cancelled. Please also note any order issues, etc. you must submit a ticket via the Wayfair Extranet.

Thank you.

Erlinda
Senior Customer Service Rep
Designer Living & Electric Product
E&E Co. Ltd. dba JLAHome

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Hi Team,

Our mutual customer would like to cancel their item. Ralls 6 Light Candle Style Classic/Traditional Chandelier. The PO# is CS300976374.

Customers info is

Karin Rimstidt

1815 Ffeather Nest Drive

Cedar Park, Texas 78613

Please do what you can to cancel this item for our customer.

Thank you

Ginger Bomberger

Wayfair!