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Message-ID: <9be15f82fb86b709@b4276fc75e9a2dbd>
Date: Mon, 04 Jan 2021 15:10:29 -0800
Subject: RE:Stool quality issue   #Ref 2021010400090184
From: "info@designerliving.com" <info@designerliving.com>
To: "amgerland@gmail.com" <amgerland@gmail.com>
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<p>Hello,</p><p><br/></p><p><span=20style=3d"font-size:16px;line-height:115=
%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;">Thank=20you=20for=20you=
r=20email.=20I=20am=20sorry=20to=20hear=20of=20the=20issues=20you=20have=20=
with=20the=20Tacoma=2024&quot;=20counter=20stools=20you=20purchased=20from=
=20Wayfair.&nbsp;=20Please=20note=20there=20is=20a=20one=20year=20warranty=
=20on=20furniture=20products.&nbsp;=20&nbsp;If=20you=20would=20like=20to=20=
explore=20this=20further,=20please=20feel=20free=20to=20contact=20JLA-Home=
=20directly=20at=20jlacs@jlahome.com.&nbsp;&nbsp;</span></p><p><span=20styl=
e=3d"font-size:16px;line-height:115%;font-family:&#39;Arial&#39;,&#39;sans-=
serif&#39;"><br/></span></p><p><span=20style=3d"font-size:16px;line-height:=
115%;font-family:&#39;Arial&#39;,&#39;sans-serif&#39;"><span=20style=3d"fon=
t-size:16px;font-family:&#39;Times=20New=20Roman&#39;,&#39;serif&#39;">Sinc=
erely,=20<br/>=20<br/>=20Erlinda<br/>=20Senior=20Customer=20Service=20Rep<b=
r/>=20Designer=20Living=20&amp;=20Electric=20Product<br/>=20E&amp;E=20Co.=
=20Ltd.=20dba=20JLAHome</span></span></p><p><br/></p><p>=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d</p><p=
><br/></p><p>To=20Whom=20it=20May=20Concern-</p><p><br/></p><p>I=20purchase=
d=20stools=20via=20Wayfair=20-=20the=20Tacoma=20counter=20height=20-=20in=
=202018.=20In=20just=20two=20years&#39;=20time,=20these=20stools=20have=20a=
ll=20had=20quality&nbsp;issues=20with=20breakage=20of=20all=20metal=20joint=
s=20to=20the=20point=20that=20two=20of=20the=20three=20we=20purchased=20are=
=20no=20longer=20usable.</p><p><br/></p><p>On=20Wayfair,=20the=20product=20=
was=20the=20&#39;Macpherson&#39;=20which=20I=20believe=20corresponds=20to=
=20this=20on=20your=20website:&nbsp;<a=20href=3d"https://www.designerliving=
.com/products/all/tacoma-24-counter-stool/i1/5265#!img/b6f58a8c58868a21abb8=
332694b8e91ff283c522">Tacoma=2024&quot;=20Counter=20stool=20By=20INK+IVY=20=
-=20Designer=20Living</a></p><p><br/></p><p>I=20expressed=20my=20dissatisfa=
ction=20to=20Wayfair=20and=20they=20suggested=20I=20also=20express=20concer=
n=20on=20product=20quality=20to=20you.=20We=20loved=20the=20style=20and=20d=
esign=20in=20the=20first=20year=20of=20use&nbsp;=20but=20very=20disappointe=
d=20thereafter.</p><p><br/></p><p>Sincerely,</p><p><br/></p><p>Anneliese</p=
>
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