MIME-Version: 1.0
Message-ID: <842b4ed2e7995190@81a09e458d225030>
Date: Mon, 04 Jan 2021 15:11:09 -0800
Subject: RE:Stool quality issue   #Ref 2021010400090184
From: "info@designerliving.com" <info@designerliving.com>
To: "amgerland@gmail.com" <amgerland@gmail.com>
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<p=20style=3d"white-space:=20normal;">Hello,</p><p=20style=3d"white-space:=
=20normal;"><br/></p><p=20style=3d"white-space:=20normal;"><span=20style=3d=
"line-height:=2018.4px;=20font-family:=20Arial,=20sans-serif;">Thank=20you=
=20for=20your=20email.=20I=20am=20sorry=20to=20hear=20of=20the=20issues=20y=
ou=20have=20with=20the=20Tacoma=2024&quot;=20counter=20stools=20you=20purch=
ased=20from=20Wayfair.&nbsp;=20Please=20note=20there=20is=20a=20one=20year=
=20warranty=20on=20furniture=20products.&nbsp;=20&nbsp;If=20you=20would=20l=
ike=20to=20explore=20this=20further,=20please=20feel=20free=20to=20contact=
=20JLA-Home=20directly=20at=20jlacs@jlahome.com.&nbsp;&nbsp;</span></p><p=
=20style=3d"white-space:=20normal;"><span=20style=3d"line-height:=2018.4px;=
=20font-family:=20Arial,=20sans-serif;"><br/></span></p><p=20style=3d"white=
-space:=20normal;"><span=20style=3d"line-height:=2018.4px;=20font-family:=
=20Arial,=20sans-serif;"><span=20style=3d"font-family:=20&quot;Times=20New=
=20Roman&quot;,=20serif;">Sincerely,&nbsp;<br/><br/>Erlinda<br/>Senior=20Cu=
stomer=20Service=20Rep<br/>Designer=20Living=20&amp;=20Electric=20Product<b=
r/>E&amp;E=20Co.=20Ltd.=20dba=20JLAHome</span></span></p><p><br/></p><p>=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=3d=
=3d=3d=3d</p><p><br/></p><p>To=20Whom=20it=20May=20Concern-</p><p><br/></p>=
<p>I=20purchased=20stools=20via=20Wayfair=20-=20the=20Tacoma=20counter=20he=
ight=20-=20in=202018.=20In=20just=20two=20years&#39;=20time,=20these=20stoo=
ls=20have=20all=20had=20quality&nbsp;issues=20with=20breakage=20of=20all=20=
metal=20joints=20to=20the=20point=20that=20two=20of=20the=20three=20we=20pu=
rchased=20are=20no=20longer=20usable.</p><p><br/></p><p>On=20Wayfair,=20the=
=20product=20was=20the=20&#39;Macpherson&#39;=20which=20I=20believe=20corre=
sponds=20to=20this=20on=20your=20website:&nbsp;<a=20href=3d"https://www.des=
ignerliving.com/products/all/tacoma-24-counter-stool/i1/5265#!img/b6f58a8c5=
8868a21abb8332694b8e91ff283c522">Tacoma=2024&quot;=20Counter=20stool=20By=
=20INK+IVY=20-=20Designer=20Living</a></p><p><br/></p><p>I=20expressed=20my=
=20dissatisfaction=20to=20Wayfair=20and=20they=20suggested=20I=20also=20exp=
ress=20concern=20on=20product=20quality=20to=20you.=20We=20loved=20the=20st=
yle=20and=20design=20in=20the=20first=20year=20of=20use&nbsp;=20but=20very=
=20disappointed=20thereafter.</p><p><br/></p><p>Sincerely,</p><p><br/></p><=
p>Anneliese</p>
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