Subject: RE:Delayed delivery #Ref 2021010300110171
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 04 Jan 2021 10:58:41 -0800

Hello,

Thank you for your email and order.  The processing time for all orders is about 24-72 hours; once an order has been processed they are then placed on a UPS trailer and shipped. The transit time can take 4-6 business days for delivery.  Due to the overwhelming shipments UPS has been backlogged in shipping.

Per your UPS tracking number your order is in transit and on time.  The estimated delivery is for 1/7/2021.  Here is your UPS tracking # 1Z16Y26A0399703317.

Thank you, again for shopping with Designer Living.   Please check out our Tips & Advice- Lifestyles and Buying Guide under the GET INSPIRED tab on your next visit with Designer Living!

Regards,

Erlinda

Senior Customer Service Representative

Designer Living

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Hello,

I placed an order on your site about a week ago and my order hasn’t been delivered. Said it should’ve taken about 2-3 business days.

I’m unable to track my package with the tracking number that was provided. Doesn’t show any information. Can you please assist with the matter? Order number is D20C260AE3.

Sent from my iPhone