Subject: Message from Walmart.com Customer: Ask a question, 200013975770731
From: Sheryl Donley <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 28 Dec 2025 08:20:48 +0000

Dear Designer Living Inc.,

Sheryl Donley wants to connect with you for the order below:

Customer Order Number:  200013975770731

Purchase Order No:  129035050450651

Reason for Contact:  Ask a question

Item name/number:  Serta Plush Twin XL Top Heated Plush Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattress Protector with Dual Controller and 10 Heat Settings White/2883583635

Customer Message:

Will I be refunded, the store stated it would go back to card that was used instead on an instant gift card as I asked for in app.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team