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don=E2=80=99t mind paying for it at a discount fo= r the new one.

That is the correct address :)
=
Thank you so much.

Leanne

On Dec 25, 2025, at 10:04=E2=80=AFAM, Designer Living Inc. <s= -3521552B450F44D5970ACCD5740381E5@relay.walmart.com> wrote:

=EF=BB=BF

[This email originated from outside of OS= U. Use caution with links and attachments.]

Hello Leanne-

Thank you for confirming the pillow case cannot be located.  We apo= logize that you received an incomplete sheet set.  Kindly note the pie= ces to this set are not available separately; therefore we will need to process a repl= acement for a complete sheet set.  You will not need to return the set you have now.  Can you please conf= irm the address below is where you want the replacement delivered?  Th= ank you.

Leanne Lai

974 NW Anjni Cir

Corvallis, OR 97330

Sincerely,

Helita

Designer Living Customer Service=




On Thu, Dec 25, 2025 at 10:04 AM -08:= 00 Pacific Time Customer Service<info@designerliving.com> wrote:
I did, I even washed them just to be sure nothing was stuck. This is really= weird.

Leanne

On Dec 24, 2025, at 3:02=E2=80=AFPM, Designer Liv= ing Inc. <s-3521552B450F44D5970ACCD5740381E5@relay.walmart.com> wrote= :

=EF=BB=BF

[This email originated from outside of OSU= . Use caution with links and attachments.]

Hello Leanne,

Thank you for reaching out, and we apologize for the missing pillowcase.=

Before we move forward, could you please remove all items from the packa= ging and lay the sheets out flat? Occasionally, one pillowcase can be tucke= d inside the fitted or flat sheet during packing. We just want to be sure i= t wasn=E2=80=99t missed.

We=E2=80=99re glad to hear you like the design and quality of the sheets= , and we want to make sure your set is complete.

Thank you for your patience, and we look forward to resolving this for y= ou.


Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com



On Wed, Dec 24, 2025 at 3:02 PM -08:0= 0 Pacific Time Customer Service<info@designerliving.com> wrote:
Dear Designer Living Inc., 

Leanne Lai wants to connect with you for the order below:

Customer Order Number:  200014138938045
Purchase Order No:  129035050287026
Reason for Contact:  Give feedback
Item name/number:  Regency Heights Queen Size Cotton Flann= el Sheet Set, 4-Piece Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set = with Deep Pocket, Blue Geo/882505642


Customer Message:
For some reason, the package only came with 1 pillow case, not two :( I am = very disappointed. Is there anyway to remedy this. I do like the design and= the quality of the sheets

What you need to do now:
1. Reply to this message to contact the customer, and do so within 48 = hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmar= t may proactively refund the customer.


Thank you, 
Your Walmart Customer Care Team

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