Subject: Re: Fwd: Message from Walmart.com Customer: Ask a question, 200013931469782 #Ref 20251012002832133
From: Rajesh Bhargava <[email-masked]>
To: info <[email-masked]>
Date: Mon, 22 Dec 2025 11:41:59 -0600

Hi,

We already bought another product to meet our needs. Is there a way to get
refund on this?

I was not sure what would be the correct procedure to approach  Walmart or
the manufacturer.

Thanks for understanding.

Rajesh

Rajesh Bhargava
1 Woodlawn Ave., Apt 301
Corning, NY 14830
Cell: 607-6543771

On Mon, Dec 22, 2025, 11:22 AM info <[email-masked]> wrote:

> Hello Rajesh,
>
> Thank you for sending the photos.
>
> We would be happy to send a replacement. To proceed, please let us know
> your shipping address.
>
>
> Sincerely,
> Giselle
> Designer Living Customer Service
> [email-masked]
>
>
> On Mon, Dec 22, 2025 at 9:22 AM -08:00 Pacific Time Customer Service<
> [email-masked]> wrote:
>
>>
>> Hello,
>>
>>
>> Sorry about the late reply, we were traveling as we had Thanksgiving
>> break. Here are the pictures of the sheets that show bobbling.
>>
>> Rajesh Bhargava
>> 1 Woodlawn Ave., Apt 301
>> <https://www.google.com/maps/search/1+Woodlawn+Ave.,+Apt+301+%0D%0ACorning,+NY+14830?entry=gmail&source=g>
>> Corning, NY 14830
>> <https://www.google.com/maps/search/1+Woodlawn+Ave.,+Apt+301+%0D%0ACorning,+NY+14830?entry=gmail&source=g>
>> Cell: 607-6543771
>>
>> On Tue, Oct 21, 2025, 12:51 PM Rajesh Bhargava <[email-masked]>
>> wrote:
>>
>>>
>>>
>>> Rajesh Bhargava
>>> 1 Woodlawn Ave., Apt 301
>>> <https://www.google.com/maps/search/1+Woodlawn+Ave.,+Apt+301+%0D%0ACorning,+NY+14830?entry=gmail&source=g>
>>> Corning, NY 14830
>>> <https://www.google.com/maps/search/1+Woodlawn+Ave.,+Apt+301+%0D%0ACorning,+NY+14830?entry=gmail&source=g>
>>> Cell: 607-6543771
>>>
>>> ---------- Forwarded message ---------
>>> From: Designer Living Inc. <
>>> [email-masked]>
>>> Date: Mon, Oct 13, 2025, 11:18 AM
>>> Subject: RE:Message from Walmart.com Customer: Ask a question,
>>> 200013931469782 #Ref 20251012002832133
>>> To: rajesh bhargava <[email-masked]>
>>>
>>>
>>> Dear Rajesh,
>>>
>>> Thank you for reaching out to us, and we're very sorry to hear that
>>> you’re dissatisfied with the quality of our product.
>>>
>>> We understand how disappointing it can be to receive an item that
>>> doesn’t meet expectations, especially after you’ve started using it. The
>>> issue you mentioned regarding the bobbling on the sheets is certainly not
>>> the experience we want for our customers.
>>>
>>> To assist you further, could you please provide a few clear photos
>>> showing the issue?
>>>
>>> We appreciate your patience and look forward to resolving this for you
>>> as quickly as possible.
>>>
>>>
>>> Sincerely,
>>> Giselle
>>> Designer Living Customer Service
>>> [email-masked]
>>>
>>>
>>> ===============================================================================
>>>
>>>
>>> Dear Designer Living Inc.,
>>>
>>>
>>> rajesh bhargava wants to connect with you for the order below:
>>>
>>>
>>> *Customer Order Number*:  200013931469782
>>>
>>> *Purchase Order No*:  129028269569097
>>>
>>> *Reason for Contact: * Ask a question
>>>
>>> *Item name/number:*  Regency Heights 9-Piece Queen Size Comforter Sets,
>>> Floral Bed in a Bag, Blue/Red Bed Set Comforter Bedding Sets with Sheets
>>> and Side Pockets/1772840977
>>>
>>>
>>>
>>> *Customer Message*:
>>>
>>> Hello I am very dissatisfied with the quality of the product and these
>>> is some bobbling also on the sheet as well. I am already started using it
>>> but it’s very disappointing because on the inferior quality. Can you please
>>> help me?
>>>
>>>
>>> *What you need to do now:*
>>>
>>> 1. Reply to this message to contact the customer, and do so within 48
>>> hours, per the guidelines outlined in the Marketplace Seller Customer
>>> Care Requirements.
>>> <https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements>
>>> 2. If there has been no reply to this communication within 48 hours,
>>> Walmart may proactively refund the customer.
>>>
>>>
>>>
>>> Thank you,
>>>
>>> Your Walmart Customer Care Team
>>>
>>>
>>>