Subject: Re: Message from Walmart.com Customer: Where is my order, 200014101600532
From: trudy jamerson <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 22 Dec 2025 04:05:05 +0000

hello, my package still hasn’t came yet. it says it’s delayed and will arrive late but I don’t know when.

On Sat, Dec 20, 2025 at 1:41 PM Designer Living Inc. <[email-masked]> wrote:

Hello Trudy-

Thank you for reaching back out to us.  The most recent tracking update is that your package is expected to deliver today, 12/20. Unfortunately due to the increased volume of shipments, shipping delays can be expected.  Please reach out to use again if the
package does not arrive by the end of today. Thank you,

Sincerely,

Helita

Designer Living Customer Service

On Sat, Dec 20, 2025 at 10:41 AM -08:00 Pacific Time Customer Service<[email-masked]> wrote:

Dear Designer Living Inc.,

trudy jamerson wants to connect with you for the order below:

Customer Order Number:  200014101600532

Purchase Order No:  129034726124934

Reason for Contact:  Where is my order

Item name/number:  Regency Heights Electric Snow Cone Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker for Christmas Home Party, Gift for Birthday or Housewarming/18125760738

Customer Message:

my order says in transit and arrives today at 8pm and is not here yet. when should i expect my package?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the

Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team