Subject: Please contact the customer - Where is my order
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 21 Dec 2025 15:01:26 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Rebecca Adams

Customer Order Number: 200014139856930

Purchase Order No: 129035259786231

Reason for Contact:  Where is my order

Item name/number:   Regency Heights King Cozy Velvet Comforter Sets, Luxury 3-Piece All-Season Bedding, Bed Set with Shams，Black, Bed Size: King, Actual Color: Black/16543373718

Agent message:   The customer is not satisfied by the delaying of this item and it's getting out of hand and customer thinks item is lost in transit can you please get in touch with the customer via her email which is : [email-masked] asap providing her with the full information when is she expecting the item to be delivered and expedite the process of getting her item sooner

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team