Subject: Please contact the customer - Damaged/Missing Parts/Not Received
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sun, 21 Dec 2025 07:45:02 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Justus Aviles

Customer Order Number: 200014266925036

Purchase Order No: 129033965853604

Reason for Contact:  Damaged/Missing Parts/Not Received

Item name/number:   Comfort Classics Satin Black Luxury 6 PC Sheet Set, King - Wrinkle Free, Bed Size: King, Actual Color: Black/17275397

Agent message:   Hello Seller, I hope this message finds you well. The customer has reported that customer is affected from this item as he is not well and statin g that this is threating for his life I help the customer to pickup the item from home inhome return pickup and is requesting a refund. Kindly process this request at your earliest convenience. Please do the needful ASAP. Thank you!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team