Subject: Reminder: How to Identify and Correct Product Errors in Mirakl
From: Macy's Marketplace <[email-masked]>
To: [email-masked]
Date: Fri, 19 Dec 2025 10:12:53 -0500 (EST)

Email from Macy's Inc. Step-by-step instructions for identifying and resolving item errors.   Dear Sellers,    As many of you are actively setting up new items, we want to provide a clear reminder on where to find your item errors and how to correct your product data, depending on your integration method.    The steps you should follow vary based on how you upload your products.  If you upload products via an aggregator    (e.g. most sellers using Channel Advisor/Rithum, Acenda, Feedonomics, Channel Engine; some sellers using GoFlow, Cymbio, Mirakl Connect, Linnworks)    Retrieve your item and content errors directly in your aggregator. Most aggregator platforms display both system errors and content errors within their UI.  You may also review errors in Mirakl using the tutorial linked below.  Important: Always correct errors at the source (in your aggregator). Any manual changes made in Mirakl will be overwritten by your aggregator feed.  If you upload products manually in Mirakl  (e.g., most sellers using Mirakl Connect, GoFlow, Linnworks, DigitBridge, SellerCloud; or sellers using an aggregator but opting out of product integration  To access all error types in Mirakl:   Go to Catalog > Catalog Management  Filter by product statuses: Changes Required, Invalid Data, Rejected  Select all products and click Generate an Export File  Errors appear in Column F of your export. If a single UPC has multiple error messages, use Excel’s Text to Columns tool with the [ separator to split them.    To correct your errors in Mirakl:   Re-upload an updated product file, or  Edit directly in the UI: select product > More Actions > Edit Attributes  If you have switched integration methods at any point   How you correct each UPC depends on where it was originally uploaded:   If the UPC was first uploaded before your integration switch > Corrections are typically made in Mirakl  If the UPC was first uploaded after the switch > Corrections should be made in your new aggregator   Important Note:  Some aggregator platforms may retroactively pull product data from Mirakl. If this happens, new feeds may overwrite your Mirakl updates. Monitor these UPC’s closely and align with your aggregator account manager for best practices.   If you have questions about where to correct specific UPCs or need support interpreting your errors, please reach out through Seller Success Center or our Seller Help Center. Additional Resources: Product Correction 1 | Overall Workflow, System vs Content Errors  Product Correction 2 | Invalid Data / Mirakl System Error Report  Product Correction 3 | Changes Required / Macy's Content Error Report  Product Correction 4 | Different Correction Methods  Product Correction 5 | Single and Bulk Edits in Mirakl Catalog Manager  Product Creation 1 | Intro to Different Methods   Product Creation 8 | External mapping (via aggregator or direct API)  Changing Integration Method  Thank you, The Macy's Marketplace Team   Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsubscribe | Update Profile | Constant Contact Data Notice