Subject: Re: Message from Walmart.com Customer: Ask a question, 200014357358577
From: monica nelson <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 18 Dec 2025 23:09:32 +0000

I ordered the plum

On Thu, Dec 18, 2025 at 3:01 PM Designer Living Inc. <[email-masked]> wrote:

Hello Monica,

Thank you for reaching out, and we sincerely apologize for the wrong color.

Please send us a photo of the item you received so we can assist you better.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

On Thu, Dec 18, 2025 at 2:01 PM -08:00 Pacific Time Customer Service<[email-masked]> wrote:

Dear Designer Living Inc.,

monica nelson wants to connect with you for the order below:

Customer Order Number:  200014357358577

Purchase Order No:  129034836446890

Reason for Contact:  Ask a question

Item name/number:  Regency Heights King/Cal King Comforter Sets, Reversible Seersucker Floral Bedding Sets, 3 Piece Lightweight Dark Plum Botanical Flowers Comforter Bed Set with Pillow Shams/16872220853

Customer Message:

I received my order and it’s not the correct color.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the

Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team