Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Tue, 16 Dec 2025 17:16:46 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: frances stevens

Customer Order Number: 200014258540225

Purchase Order No: 129035153894969

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Electric Snow Cone Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker for Christmas Home Party, Gift for Birthday or Housewarming/18125760738

Agent message:   Order #: 200014258540225
Item: Regency Heights Electric Snow Cone Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker for Christmas Home Party, Gift for Birthday or Housewarming

Message: Please cancel this order. The customer ended up receiving their original order (200014036210023). Please stop the shipment for the order ending in 0225. Your assistance is highly appreciated.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team