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On Mon, Dec = 15, 2025 at 12:38=E2=80=AFPM Designer Living Inc. <s-B0BC2372EAF74664910543= B137C3CFDD@relay.walmart.com> wrote:

Hello Michelle,

Thank you for reaching out.

We= sincerely apologize for the missing item. We=E2=80=99ve processed your rep= lacement, and once it ships, it may take 5=E2=80=937 business days to arriv= e. Your replacement order number is CS0000100551.


Sincerely,
Giselle
Designer Living Customer Service
info@designerl= iving.com



On Mon, Dec 15, 2025 at 10:38 AM -08:= 00 Pacific Time Customer Service<info@designerliving.com> wrote:
Dear Designer Living Inc., 

Michelle Layton wants to connect with you for the order below:

Customer Order Number:  200013920919110
Purchase Order No:  129033318245261
Reason for Contact:  Where is my order
Item name/number:  Regency Heights Electric Snow Cone Shav= ed Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker for Chri= stmas Home Party, Gift for Birthday or Housewarming/18125760738


Customer Message:
Only one snow cone machine was delivered on 12/02. I am missing the second = one.

What you need to do now:
1. Reply to this message to contact the customer, and do so within 48 = hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, Walmar= t may proactively refund the customer.


Thank you, 
Your Walmart Customer Care Team

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