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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Carol Smith
Customer Order Number: 200014174065779
Purchase Order No: 129033319586350
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Electric Snow Con= e Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker fo= r Christmas Home Party, Gift for Birthday or Housewarming/18125760738
Agent message:   The customer received only 1 cone ma= ker, even though they ordered 2. Kindly look into it and send them a repla= cement.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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