Subject: Re: Fw: New controller
From: [email-masked]
To: [email-masked]
Date: Mon, 15 Dec 2025 09:31:40 -0800

Hello,

Thank you for contacting JLA Home. We are sorry to hear about the trouble
you have had with your Electric Blanket.

Unfortunately, we do not have any replacement controllers available at the
moment, as we are currently transitioning our warehouse. Because of this,
all controller orders are temporarily on hold.

Our estimated time to resume operations is after a month or so. If you are
willing to wait, you may reach back out to us through this claim once our
operations resume.

We appreciate your patience and understanding.

Best regards,

JLA Home Customer Service

On Mon, Dec 15, 2025 at 9:31 AM -08:00 Pacific Time Customer Service<
[email-masked]> wrote:

>
> ------------------------------
> *From:* Barbara Pena <[email-masked]>
> *Sent:* Friday, December 12, 2025 13:41
> *To:* info <[email-masked]>
> *Subject:* New controller
>
> Hello Customer Service
> Is a replacement controller available?
> My new puppy 🐶 chewed that part!
> Hope you can help me
> Barbara
> Model #PNTAL2.2
>