Subject: Re: Message from Walmart.com Customer, Ref ID: B943952EC01346F0ABD821EE336DE35D
From: Neha Kapoor <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 15 Dec 2025 17:19:11 +0000

Order# 2000140-26712991

On Mon, Dec 15, 2025, 11:28 AM Designer Living Inc. <[email-masked]> wrote:

Hello Neha,

Thank you for reaching out.

We apologize for the item you received. Please let us know your order number so we can assist you better.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

On Mon, Dec 15, 2025 at 8:28 AM -08:00 Pacific Time Customer Service<[email-masked]> wrote:

Hi Designer Living Inc.,

You have received an inquiry from Neha Kapoor

I bought Regency Heights King Cozy Velvet Comforter Sets 3-Piece Luxury All Season Down Alternative Bedding Set Champagne in King size and it's a very bad quality product. It barely inflated inspite of following all the instructions that came with it. it
does not provide any warmth at all. Is there anything you can do?

You can respond to the customer directly by replying to this email. Please respond to this inquiry within 48 hours based on our
Marketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve customer experience, and assess seller performance.

Thank you,

Walmart Customer Service Team

RefID: B943952EC01346F0ABD821EE336DE35D