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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Deborah Childress
Customer Order Number: 200014004548651
Purchase Order No: 129034396480729
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Electric Snow Con= e Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker fo= r Christmas Home Party, Gift for Birthday or Housewarming/18125760738
Agent message:   The order has been delayed since De= cember 9 and there are no updates on it, this item is a gift and the custom= er needs it as soon as possible, Please resolve this for the customer with = a replacement or expediting the shipping process.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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