Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 15 Dec 2025 15:18:13 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Deborah Childress

Customer Order Number: 200014004548651

Purchase Order No: 129034396480729

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Electric Snow Cone Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker for Christmas Home Party, Gift for Birthday or Housewarming/18125760738

Agent message:   The order has been delayed since December 9 and there are no updates on it, this item is a gift and the customer needs it as soon as possible, Please resolve this for the customer with a replacement or expediting the shipping process.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team