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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: Erika Vazquez
Customer Order Number: 200013911013596
Purchase Order No: 129034727179952
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Serta Plush Full Top Heated Plush= Electric Mattress Pad, Auto Shut Off Ultra-Soft Waterproof Heating Mattres= s Protector with Dual Controller and 10 Heat Settings White/1875717861
Agent message:   cancel because item will not arrive = on time and i will be not at home


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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