Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 11 Dec 2025 16:53:56 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: sandy hernandez

Customer Order Number: 200013868826333

Purchase Order No: 129034071227581

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Satin Sheet Set, Twin Bed Sheets with Pillowcases, 4-Piece Luxury Silky Sheet Set, Midnight Blue, Gifts for Women, Bed Size: Twin, Actual Color: Midnight Blue/14359257990

Agent message:   Good day! This is customer service from Walmart.com, contacting you on behalf of our customer. Customer contacted us about their order that they never receive customer would like a replacement on her order on the correct address 38 Everett street Norwich ct 06360. Please contact our customer as soon as possible for further assistance and help about this I ask matter. Thank you very much.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team