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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: sandy hernandez
Customer Order Number: 200013868826333
Purchase Order No: 129034071227581
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Satin Sheet Set, = Twin Bed Sheets with Pillowcases, 4-Piece Luxury Silky Sheet Set, Midnight = Blue, Gifts for Women, Bed Size: Twin, Actual Color: Midnight Blue/14359257= 990
Agent message:   Good day! This is customer service f= rom Walmart.com, contacting you on behalf of our customer. Customer contact= ed us about their order that they never receive customer would like a repla= cement on her order on the correct address 38 Everett street Norwich ct 063= 60. Please contact our customer as soon as possible for further assistance = and help about this I ask matter. Thank you very much.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

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