Subject: Please contact the customer - Other Reason
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Mon, 01 Dec 2025 01:55:31 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Brandon Silva

Customer Order Number: 200014128810700

Purchase Order No: 129032454280677

Reason for Contact:  Other Reason

Item name/number:   Regency Heights King/Cal King Quilted Fluffy Comforter Set, 3-Piece Double Diamond Quilted Bedding Sets, Textured Cozy Comforter Bed Set with Pillow Shams, Gray, Bed Size: King, Actual Color: Gray/12458771999

Agent message:   Hello this is Criztal from Customer Support Care. ,Brandon Silva contacted Walmart Support Care, they already returned the item to our Walmart store . Requesting for refund. Waiting for email within 24-48 hours Please help.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team