Subject: Re: Re: Please contact the customer - Delivered to Wrong Location/LAD
From: Kaila Ogle <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Sat, 29 Nov 2025 20:15:18 +0000

Thank you for the clarification.

On Sat, Nov 29, 2025 at 3:14 PM Designer Living Inc. <[email-masked]> wrote:

If Walmart cancels the order, the refund will be issued to your original payment method.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

On Sat, Nov 29, 2025 at 12:14 PM -08:00 Pacific Time Customer Service<[email-masked]> wrote:

Ok, how will I receive my refund since I was never given the items? Through the Walmart?

On Sat, Nov 29, 2025 at 3:01 PM info <[email-masked]> wrote:

You have a message from Designer Living Inc. - Walmart.com

Sales Order Id:  200013980458719

Item:   Regency Heights Luxury Velvet Comforter Set, 3-Piece Bedding, All-Season Down Alternative Bed Set with Pillow Shams, King, Lotus Pink, Bed Size: King, Actual Color: Lotus Pink

Hello Kaila/Walmart,

Thank you for reaching out.

Unfortunately, we’re unable to locate the order in our system because it was fulfilled by Walmart. As a result, we’re not able to cancel it on our end.

We apologize for any inconvenience and wish we could help further.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

Walmart Customer Service Team