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Date: Sat, 29 Nov 2025 16:39:31 +0000
Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <a-1AAD5E2EC07F41E48ACDF33B700ACDC6@relay.walmart.com>
To: "Designer Living Inc." <info@designerliving.com>
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MIME-Version: 1.0

<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><d=
iv dir=3D"ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the cu=
stomer for the order below. The customer is receiving a copy of this messag=
e.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Kaila Ogle</div>
    <div> <b>Customer Order Number:</b>&nbsp;200013980458719</div>
    <div> <b>Purchase Order No:</b>&nbsp;129033085950807</div>
    <div><b> Reason for Contact: </b>&nbsp;Delivered to Wrong Location/LAD<=
/div>
    <div><b> Item name/number: </b>&nbsp; Regency Heights Luxury Velvet Com=
forter Set, 3-Piece Bedding, All-Season Down Alternative Bed Set with Pillo=
w Shams, King, Lotus Pink, Bed Size: King, Actual Color: Lotus Pink/1727255=
1776 </div>
    <div><b> Agent message: </b>&nbsp; Hi Seller!

This is from Walmart Customer Service and contacting you in behalf of the c=
ustomer to cancel the 2 comforters since the customer did not received it. =
The order was failed to be delivered last Nov 26 and it was on store pick u=
p but the customer went already and the store confirmed that they don't hav=
e the order. Please coordinate with the customer.

Thanks!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div>=20
<div> 1. Reply to this message to contact the customer, and do so within 48=
 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp.wa=
lmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Market=
place Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, =
Walmart may proactively refund the customer.</div>=20
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walma=
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