Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: "Designer Living Inc." <[email-masked]>
Date: Thu, 20 Nov 2025 00:27:34 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Billi Jo Short

Customer Order Number: 200014028160328

Purchase Order No: 129031926061161

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Regency Heights Queen Size Cotton Flannel Sheet Set, 4-Piece Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set with Deep Pocket, Tan Woodland Winter, Bed Size: Queen, Actual Color: Tan Woodland Winter/15107065695

Agent message:   Dear Seller, we would like to inform you that our customer never received the item, kindly process refund at your earliest convenience

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team