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=?utf-8?B?VW95bzJCUzcyRldSbGRCMGpOUTVUa29kSHJRQXN4ZUVUYUVleG1JS05NZnFa?= =?utf-8?B?ZTFLWkdMRTFwQlRKNnJOUXFmQ0NVUDl4Vkd6SDBnWm1NcGVSbm9idXhVR1dt?= =?utf-8?B?QTNoTkZIVTJNTTNXdnNGN3pFdEM2Rkllc3JUcGl0RmFOU1k1Qm0yc1JaNjcw?= =?utf-8?B?SFpleDlqQXByQTN2LzFwWGhqNFR1bm1ISkI4MFBxRk1sNUxrcXBBcUprRXI0?= =?utf-8?Q?WWaKUXrI71s2LAf2g7swh3EIdB2r6tMLvXwvePohwx/U0?= MIME-Version: 1.0 --0000000000002c6be40643e4ee93 Content-Type: text/plain; charset="UTF-8" lisa Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 *From:* info *Sent:* Tuesday, November 18, 2025 1:12 PM *To:* Lisa Petros ; Melissa Brown < melissa.brown@jlahome.com> *Subject:* Re: test Hello, Thank you for your email. Your Return Authorization number is: XXXX Please put this number on the packing slip that you return with your item(s) and also on the outside of the box. Please be advised that once a return has been received our warehouse inspects all returns, to ensure that items are not damaged etc, and are in their original packaging. They will then process return paper work and forward to our Customer Service team with the authorization to process the refund. The whole process takes approximately 10 to 15 business days. Return shipping is your responsibility. However, we can provide you with a label at our cost of $x.xx, if you are returning the item in the original box. This cost would be automatically deducted from your refund at the time of processing. Please let me know if you would like me to send you the label. Once your refund has been processed you will be notified by email. Sincerely, Designer Living Customer Service 1 888 879 8790 info@designerliving.com On Tue, Nov 18, 2025 at 1:11 PM -08:00 Pacific Time Customer Service< info@designerliving.com> wrote: hi Lisa Petros Customer Service Director E&E Co., Ltd dba JLAHome. 925-583-9301 --0000000000002c6be40643e4ee93 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

lisa

 

Lisa Petros

Customer Service Director

E= &E Co., Ltd dba JLAHome.=

925-583-9301

 

From: info <info@designerlivin= g.com>
Sent: Tuesday, November 18, 2025 1:12 PM
To:= Lisa Petros <lisa.petros= @jlahome.com>; Melissa Brown <melissa.brown@jlahome.com>
Subject: Re: test

 

Hello,    =

 

Thank you for your email.  Your Return Authorizat= ion number is: XXXX  

Please put this number on the packing sli= p that you return with your item(s) and also on the outside of the box. &nb= sp;      

Please be advised that once a return has bee= n received our warehouse inspects all returns, to ensure that items are not= damaged etc, and are in their original packaging.  They will then pro= cess return paper work and forward to our Customer Service team with the au= thorization to process the refund.  The whole process takes approximat= ely 10 to 15 business days.      

Return shipping is y= our responsibility. However, we can provide you with a label at our cost of= $x.xx, if you are returning the item in the original box. This cost would = be automatically deducted from your refund at the time of processing. Pleas= e let me know if you would like me to send you the label.    

Once your refund has been processed you will be notified by email. &nbs= p;    

 

Sincerely,      

D= esigner Living Customer Service  

1 888 879 8790  

info@designerliving.com  =

 

On Tue, Nov 18, 2025 at 1:11 PM -08:00 Pacific Ti= me Customer Service<info@desi= gnerliving.com> wrote:

hi

&nbs= p;

Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301

 

--0000000000002c6be40643e4ee93--