Subject: Customer added a note to Order Number D25B1301A2
From: [email-masked]
To: <[email-masked]>, <[email-masked]>
Date: Tue, 18 Nov 2025 08:08:30 -0800

CS team,

Customer submitted an order notes in order D25B1301A2 on 2025-11-13T15:08:21.8800000:

I cannot reach customer service to find out why my order has not shipped. Advertisement said ships within 24 to 48 hours. I would like some feedback on the status of my order.
Pending does not explain anything, and I would like to know what the delay is.
[email-masked]