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CS team,

Customer submitted an order notes in order D25B1301A2 on 2025-11-13T15:08:21.8800000:

I cannot reach customer service to find out why my order has not shipped. Advertisement said ships within 24 to 48 hours. I would like some feedback on the status of my order. Pending does not explain anything, and I would like to know what the delay is. Janetjarm@yahyoo.com