Subject: Re: E & E Co. Ltd. heated mattress pad #Ref 20251107003432536
From: Ginny Papke <[email-masked]>
To: [email-masked]
Date: Sat, 8 Nov 2025 18:14:09 -0500

We have a Queen sz. Beautyrest heated mattress pad.  The mechinism which connects to the controllers does not work--therefore no heat!!  I do not have a receipt for the purchase.  The mattress pad is still in perfect
condition.  Do you have any suggestions other than buying a new mattress pad?  

Sent from GP 

> On Nov 7, 2025, at 3:59 PM, [email-masked] wrote:
> 
> 
> Hello Ginny,
> 
> Thank you for reaching out.
> 
> Please let us know how can we help you.
> 
> 
> 
> Sincerely, 
> Giselle 
> Designer Living Customer Service 
> [email-masked]
> 
> 
> ===============================================================================
> 
> 
> Sent from GP
>