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Dear Designer Living Inc. 

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cu= stomer for the order below. The customer is receiving a copy of this messag= e.

Customer Name: loretta wallace
Customer Order Number: 200014011757122
Purchase Order No: 129030497049293
Reason for Contact:  Delivered to Wrong Location/LAD<= /div>
Item name/number:   Regency Heights Electric Snow Con= e Shaved Ice Maker, Electric Ice Shaver Slushie Machine, Snow Cone Maker fo= r Christmas Home Party, Gift for Birthday or Housewarming/18125760738
Agent message:   Hello Seller, This is a Walmart care= agent contacting on behalf of customer. The Customer has received the orde= r and has one item missing from the 3 ordered items, ensure a Replacement A= SAP for the missing item. Walmart may proactively refund if no resolution i= s provided within 48 hours.


What you need to do now:
=20
1. Reply to this message to contact the customer, and do so within 48= hours, per the guidelines outlined in the Market= place Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours, = Walmart may proactively refund the customer.
=20


Thank you, 
Your Walmart Customer Care Team

3D""