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Email from Macy's Inc. A recent technical issue in Mirakl has been resolved=
 =E2=80=94 please review and confirm all orders are correctly marked as shi=
pped. =E2=80=8A Dear Macy's Marketplace Sellers,   We're reaching out to in=
form you of a technical issue that has been resolved in our Mirakl system a=
nd to request your assistance in ensuring all recent orders are properly up=
dated.   What Happened Between Wednesday, October 29 and Friday, October 31=
, our system experienced an error that prevented orders from being automati=
cally marked as shipped. This issue was caused by our system not accepting =
non-standard carrier name formatting. This issue has now been resolved.   A=
ction Required Please take the following steps to ensure your orders are pr=
operly processed: Review all orders shipped between October 29-31 Verify th=
at each order is marked as "Shipped" in Mirakl Confirm that tracking inform=
ation has been uploaded for all shipments How to Re-Attempt Failed Shipment=
s If a shipment failed to process during this period, it will be available =
in your Mirakl dashboard to re-attempt. Simply locate the order and resubmi=
t the shipping confirmation with tracking details via your connector or fee=
d aggregator, or manually in the Mirakl web portal if that option is no lon=
ger available.   Need Help? If you encounter any issues when repushing trac=
king information or manually updating orders, please refer to our Manual Or=
der Management article, which provides step-by-step instructions for this p=
rocess.   We apologize for any inconvenience this may have caused and appre=
ciate your prompt attention to ensuring all orders are updated correctly.  =
 If you have questions or need additional support, please contact our Selle=
r Support team by opening a case in Seller Success Center (or in the Seller=
 Help Center).   Thank you for your cooperation, The Macy's Marketplace Tea=
m =E2=80=8A Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsu=
bscribe | Update Profile | Constant Contact Data Notice
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</head> <body class=3D"body template template--en-US" data-template-version=
=3D"1.43.3" data-canonical-name=3D"CPE-PT17831" lang=3D"en-US" align=3D"cen=
ter" style=3D"-ms-text-size-adjust: 100%; -webkit-text-size-adjust: 100%; m=
in-width: 100%; width: 100%; margin: 0px; padding: 0px;"> <div id=3D"prehea=
der" style=3D"color: transparent; display: none; font-size: 1px; line-heigh=
t: 1px; max-height: 0px; max-width: 0px; opacity: 0; overflow: hidden;"><sp=
an data-entity-ref=3D"preheader">A recent technical issue in Mirakl has bee=
n resolved =E2=80=94 please review and confirm all orders are correctly mar=
ked as shipped.</span></div> <div id=3D"tracking-image" style=3D"color: tra=
nsparent; display: none; font-size: 1px; line-height: 1px; max-height: 0px;=
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bb.cc.rs6.net/on.jsp?ca=3D3f8d0611-10f3-488e-b25f-174ccd9f423d&amp;a=3D1141=
969509043&amp;c=3Dca51f48e-11a8-11f0-94c0-fa163ea34668&amp;ch=3Dca5eb8a4-11=
a8-11f0-94c0-fa163ea34668" alt=3D""></div> <div class=3D"shell" lang=3D"en-=
US" dir=3D"ltr" style=3D"background-color: #474747;">  <table class=3D"shel=
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nter" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"> <tr> <td class=3D"s=
hell_width-cell" style=3D"padding: 15px 10px;" align=3D"center" valign=3D"t=
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op">
<div class=3D"spacer" style=3D"height: 30px; line-height: 30px;">=E2=80=8A<=
/div> <table class=3D"image image--padding-vertical image--mobile-scale ima=
ge--mobile-center" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0"> <tr> <td class=3D"image_container content-padding-horizontal" styl=
e=3D"padding: 10px 40px;" align=3D"center" valign=3D"top"> <table class=3D"=
image_container-caption text" border=3D"0" cellpadding=3D"0" cellspacing=3D=
"0" style=3D"table-layout: fixed;"> <tr> <td class=3D"text_content-cell" st=
yle=3D"text-align: center; font-family: Open Sans,sans-serif; color: #3E3E3=
E; font-size: 14px; line-height: 1.2; display: block; word-wrap: break-word=
; padding: 0px;" align=3D"center"> <img data-image-content=3D"" class=3D"im=
age_content" style=3D"display: block; height: auto; max-width: 100%;" width=
=3D"316" src=3D"https://files.constantcontact.com/3badfa2e901/7687ad3a-73d6=
-41dc-ac48-efb420dc6bc8.png?rdr=3Dtrue" alt=3D"">  </td> </tr> </table> </t=
d> </tr> </table>  <table class=3D"divider" width=3D"100%" cellpadding=3D"0=
" cellspacing=3D"0" border=3D"0"> <tr> <td class=3D"divider_container conte=
nt-padding-horizontal" style=3D"padding: 11px 40px 10px;" width=3D"100%" al=
ign=3D"center" valign=3D"top"> <table class=3D"divider_content-row" style=
=3D"height: 1px; width: 100%;" cellpadding=3D"0" cellspacing=3D"0" border=
=3D"0"> <tr> <td class=3D"divider_content-cell" style=3D"padding-bottom: 0p=
x; background-color: #1f1f1f; height: 1px; line-height: 1px; border-bottom-=
width: 0px;" height=3D"1" align=3D"center" bgcolor=3D"#1f1f1f"> <img alt=3D=
"" width=3D"5" height=3D"1" border=3D"0" hspace=3D"0" vspace=3D"0" src=3D"h=
ttps://imgssl.constantcontact.com/letters/images/1101116784221/S.gif" style=
=3D"display: block; height: 1px; width: 5px;"> </td> </tr> </table> </td> <=
/tr> </table>  <table class=3D"text text--padding-vertical" width=3D"100%" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"table-layout: fix=
ed;"> <tr> <td class=3D"text_content-cell content-padding-horizontal" style=
=3D"line-height: 1.5; text-align: center; font-family: Open Sans,sans-serif=
; color: #3E3E3E; font-size: 14px; display: block; word-wrap: break-word; p=
adding: 10px 40px;" align=3D"center" valign=3D"top">
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">Dear Macy's Marketplace Sellers,</span></=
p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">&nbsp;</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">We're reaching out to inform you of a tec=
hnical issue that has been </span><span style=3D"font-family: Open Sans, sa=
ns-serif; font-weight: bold;">resolved </span><span style=3D"font-family: O=
pen Sans, sans-serif;">in our Mirakl system and to request your assistance =
in ensuring all recent orders are properly updated.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">&nbsp;</span></p>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-size: 16px; color: rgb(219, 55, 0); font-family: Open Sa=
ns, sans-serif;">What Happened</span></h2>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">Between</span><span style=3D"font-family:=
 Open Sans, sans-serif; font-weight: bold;"> Wednesday, October 29 and Frid=
ay, October 31</span><span style=3D"font-family: Open Sans, sans-serif;">, =
our system experienced an error that prevented orders from being automatica=
lly marked as shipped. This issue was caused by our system not accepting no=
n-standard carrier name formatting. </span><span style=3D"font-family: Open=
 Sans, sans-serif; font-weight: bold;">This issue has now been resolved.</s=
pan></p>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-family: Open Sans, sans-serif;">&nbsp;</span></h2>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-size: 16px; color: rgb(219, 55, 0); font-family: Open Sa=
ns, sans-serif;">Action Required</span></h2>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif; font-weight: bold;">Please take the follow=
ing steps to ensure your orders are properly processed:</span></p>
<ol style=3D"margin-top: 0; margin-bottom: 0;">
<li style=3D"text-align: left; list-style-position: unset;"><span style=3D"=
font-family: Open Sans, sans-serif;">Review all orders shipped between Octo=
ber 29-31</span></li>
<li style=3D"text-align: left; list-style-position: unset;"><span style=3D"=
font-family: Open Sans, sans-serif;">Verify that each order is marked as &q=
uot;Shipped&quot; in Mirakl</span></li>
<li style=3D"text-align: left; list-style-position: unset;"><span style=3D"=
font-family: Open Sans, sans-serif;">Confirm that tracking information has =
been uploaded for all shipments</span></li>
</ol>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
br></h2>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-size: 16px; color: rgb(219, 55, 0); font-family: Open Sa=
ns, sans-serif;">How to Re-Attempt Failed Shipments</span></h2>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">If a shipment failed to process during th=
is period, it will be available in your Mirakl dashboard to re-attempt. Sim=
ply locate the order and resubmit the shipping confirmation with tracking d=
etails via your connector or feed aggregator, or manually in the Mirakl web=
 portal if that option is no longer available.</span></p>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-family: Open Sans, sans-serif;">&nbsp;</span></h2>
<h2 style=3D"text-align: left; font-family: Tahoma,Geneva,sans-serif; color=
: #3E3E3E; font-size: 20px; font-weight: bold; margin: 0;" align=3D"left"><=
span style=3D"font-size: 16px; color: rgb(219, 55, 0); font-family: Open Sa=
ns, sans-serif;">Need Help?</span></h2>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">If you encounter any issues when repushin=
g tracking information or manually updating orders, please refer to our </s=
pan><a href=3D"https://tvw4krhbb.cc.rs6.net/tn.jsp?f=3D001zreDjJVk025v-5Uvn=
HewbOPHFoN2Bg68ef5zp_nIx29NWuWKLpi8H3fm0SCYVy9IM0JfEbbGJp6QwR2KKsWcJrLXk43a=
C23XM4qo6fccPfbABWlGAtKYBGkFAT-451FuwKknKGkBq84MY2Ls_MtsiBDtcojZYEUH_Y25uSn=
ecyDKaqBmnk1Eyp3WJhiskUCL3Y5OI61532899hBdtmrZUGbLPrIZ6AKywKB9XjLeJTk=3D&amp=
;c=3DJSyYQRAxHMknZQMs2-MUwxCir_mit3xkGDqsfW0gmSkaWotA110-LA=3D=3D&amp;ch=3D=
N9PPS-Sa_Asje-pVpFyx1KsXLvvhefNwxLMiwPU3cQG8GHziCCbUHA=3D=3D" rel=3D"noopen=
er noreferrer" target=3D"_blank" style=3D"font-family: Open Sans, sans-seri=
f; color: #2C74FF; font-weight: bold; text-decoration: none;">Manual Order =
Management</a><span style=3D"font-family: Open Sans, sans-serif;"> article,=
 which provides step-by-step instructions for this process.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">&nbsp;</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">We apologize for any inconvenience this m=
ay have caused and appreciate your prompt attention to ensuring all orders =
are updated correctly.</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">&nbsp;</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">If you have questions or need additional =
support, please contact our Seller Support team by </span><a href=3D"https:=
//tvw4krhbb.cc.rs6.net/tn.jsp?f=3D001zreDjJVk025v-5UvnHewbOPHFoN2Bg68ef5zp_=
nIx29NWuWKLpi8H9SC-T2Awbls10RkyKfYABGtPwmPYK1MWKao7ZbFBpvqA08m1qhHOOcn_TzIG=
5z_x2YKNAubnn9Te2OHS0CDC6DSVubshoX2z-I7_nKa8F_fmvXX3lGIba5c_QFhaMor-CdyXyMJ=
FHWzxLlVKgFboQY=3D&amp;c=3DJSyYQRAxHMknZQMs2-MUwxCir_mit3xkGDqsfW0gmSkaWotA=
110-LA=3D=3D&amp;ch=3DN9PPS-Sa_Asje-pVpFyx1KsXLvvhefNwxLMiwPU3cQG8GHziCCbUH=
A=3D=3D" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"font-family=
: Open Sans, sans-serif; color: #2C74FF; font-weight: bold; text-decoration=
: none;">opening a case in Seller Success Center</a><span style=3D"font-fam=
ily: Open Sans, sans-serif;"> (or in the </span><a href=3D"https://tvw4krhb=
b.cc.rs6.net/tn.jsp?f=3D001zreDjJVk025v-5UvnHewbOPHFoN2Bg68ef5zp_nIx29NWuWK=
Lpi8H6w-H_EdhiQV12bRpmE6YWcF4pynSUsdGDEQ6EeYxsZPk22aVDRBVYazm2CcJPxDiAFOhyj=
u6qTMn5GoOMGKRtwTevFC6JDX7OoIxe8DBrRL9dsueyai1dAjKe8Bw2rSZO7a1SqNCAc9V9zfIz=
kyACQrp7HvHfguNA=3D=3D&amp;c=3DJSyYQRAxHMknZQMs2-MUwxCir_mit3xkGDqsfW0gmSka=
WotA110-LA=3D=3D&amp;ch=3DN9PPS-Sa_Asje-pVpFyx1KsXLvvhefNwxLMiwPU3cQG8GHziC=
CbUHA=3D=3D" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"font-fa=
mily: Open Sans, sans-serif; color: #2C74FF; font-weight: bold; text-decora=
tion: none;">Seller Help Center</a><span style=3D"font-family: Open Sans, s=
ans-serif;">).</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">&nbsp;</span></p>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif;">Thank you for your cooperation,</span></p=
>
<p style=3D"text-align: left; margin: 0;" align=3D"left"><span style=3D"fon=
t-family: Open Sans, sans-serif; font-weight: bold;">The Macy's Marketplace=
 Team</span></p>
</td> </tr> </table>  <div class=3D"spacer" style=3D"height: 30px; line-hei=
ght: 30px;">=E2=80=8A</div>
</td> </tr> </table>  </td> </tr> </table> </td> </tr> </table> </td> </tr>=
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"center" valign=3D"top"> <table class=3D"complianceAddress complianceAddres=
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> <p style=3D"margin: 0;"><span>Macy's Inc. | </span><span>151 West 34th St=
reet</span><span>   | </span><span>New York, NY 10001 US</span></p> </td> <=
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argin: 0;"> <a href=3D"https://visitor.constantcontact.com/do?p=3Dun&amp;m=
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