Received: from CH3PR06MB10267.namprd06.prod.outlook.com
 (2603:10b6:610:21b::16) by SJ0PR06MB6848.namprd06.prod.outlook.com with
 HTTPS; Mon, 27 Oct 2025 23:01:13 +0000
Received: from BL1P223CA0001.NAMP223.PROD.OUTLOOK.COM (2603:10b6:208:2c4::6)
 by CH3PR06MB10267.namprd06.prod.outlook.com (2603:10b6:610:21b::16) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9253.13; Mon, 27 Oct
 2025 23:01:10 +0000
Received: from BL6PEPF0001AB4C.namprd04.prod.outlook.com
 (2603:10b6:208:2c4:cafe::11) by BL1P223CA0001.outlook.office365.com
 (2603:10b6:208:2c4::6) with Microsoft SMTP Server (version=TLS1_3,
 cipher=TLS_AES_256_GCM_SHA384) id 15.20.9253.19 via Frontend Transport; Mon,
 27 Oct 2025 23:01:10 +0000
Authentication-Results: spf=pass (sender IP is 2a00:1450:4864:20::62f)
 smtp.mailfrom=jlahome.com; dkim=pass (signature was verified)
 header.d=jlahome-com.20230601.gappssmtp.com;dmarc=permerror action=none
 header.from=jlahome.com;compauth=pass reason=111
Received-SPF: Pass (protection.outlook.com: domain of jlahome.com designates
 2a00:1450:4864:20::62f as permitted sender) receiver=protection.outlook.com;
 client-ip=2a00:1450:4864:20::62f; helo=mail-ej1-x62f.google.com; pr=C
Received: from mail-ej1-x62f.google.com (2a00:1450:4864:20::62f) by
 BL6PEPF0001AB4C.mail.protection.outlook.com (2603:10b6:22e:400:0:1006:0:6)
 with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id
 15.20.9275.10 via Frontend Transport; Mon, 27 Oct 2025 23:01:09 +0000
Received: by mail-ej1-x62f.google.com with SMTP id a640c23a62f3a-b6d3effe106so1188568066b.2
        for <info@designerliving.com>; Mon, 27 Oct 2025 16:01:09 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=jlahome-com.20230601.gappssmtp.com; s=20230601; t=1761606069; x=1762210869; darn=designerliving.com;
        h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to
         :references:from:from:to:cc:subject:date:message-id:reply-to;
        bh=3OzXlD/JOeFOexUmSaV24s5BxhejHfgQHHJmUVUyePU=;
        b=vpcGisi84JX9fKb1NQjRWmKEPA6O4u0U8J5IGJ5yk8yanpI/QZmFuV1z6VniUhs9IX
         8CKUwOae/Kpt/N5ASaSwb/wt0kEhW6IUxMzqVWwh6LcjyK/PI7Z/i0C6shNAIS+KfoaX
         Zxlx6thu9RFaQy+JOXzr1Faqf4pBo6s52BH2t+z+cWDc+GVP16TU7oDK8ovWbazlwiwC
         Bq7lY+W6whdhrJu9u5AlVGeiYi514u6yL0F/WAYRxiQWjf02AdGCyC1VqHTNAMSYA4uC
         t9Jz1jIJGXo4h60QWoOcILjekPQ23qNTeubwa3YPOC7QYmViGCiucviYsKyyhbXUETPA
         RqgA==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=1e100.net; s=20230601; t=1761606069; x=1762210869;
        h=cc:to:subject:message-id:date:thread-index:mime-version:in-reply-to
         :references:from:x-gm-message-state:from:to:cc:subject:date
         :message-id:reply-to;
        bh=3OzXlD/JOeFOexUmSaV24s5BxhejHfgQHHJmUVUyePU=;
        b=YRpE7n36wLR0l4sdxGXW91uNSrJ0rehaPq0q43G+fd9RbZSg6PdPquasgw4GP3oQBp
         GGt+d564ST+s6r/YKlNx7t85jDptYCkp+C8BnIqorW3bZUAYudeNzX48apQT+sHa/5vN
         HyiUjxdHCEsOoIUtB2ySWQ25dh0xhLZLog1eCpsQhoLckJs4S0tSc4l9gngtbPZsLr90
         hEgzMz0xapFGf9WFw+GJCcwX/kwCwSGU61Eb7FCCJDLVFGXYP5JNY3SFVu5geAIzmyq+
         RiGYOmMdYjYONnyxkid+0kLDv/m1t7HOttc7V6qnv7fxB0e8mWsHIPGkljXMfH5L9OUo
         bcog==
X-Gm-Message-State: AOJu0Yw1AqsSDDjOrrXZwLyGXblltNiEz7aKElPUagVIsQxAL9jOYx6l
	i+0u8SCu/IeP/Iehs59eDOxm478nulRcRRr9Ps29iA/RwxKLVxBWTPs3V18fhshHHaMClpL+Hc1
	tJUj0xaC0XkHfX3PVWH0eZSsvchmUs+P8+5w5byhQ7IQ02WfMiP0=
X-Gm-Gg: ASbGncsl2umwovG3eEbMqdkpk8hidkoPir8Eee1Gjc+AISSltpXg0sh8mgwqHLwCF8A
	1sQwSr4eiJ337mdhL4U0UPJxtWW2hqRMczfdC7vqrQMYQgMK85hCt0kYkQFXzjC8ZVnq7XKW+06
	mdZyKUDcWt51YRD1oM5srurhMUP0L+eTeXm2fXoJ4J21NwjLE3c4okFGvZTwQ+3QE64GrZJ2nSs
	mdoJ8KhOjRfLCbt2MoM4q+Uud3L5pg+MZSwlWssMuDgkwBkIEGK4NzRcJTOMszdNbxcvQYGE1yS
	7acL3T9B5YYOUnxRGa7NxHM4y1aD4Q==
X-Google-Smtp-Source: AGHT+IEdza+r++Tk1XVTuwhLJ69LdS/T1iWSGeQodcPAVdfjJPCccQJ7WgD+rBfjgQaZf3r2MXAzYdzzsncpECY/JRA=
X-Received: by 2002:a17:907:7ea9:b0:b6d:7f28:4319 with SMTP id
 a640c23a62f3a-b6dba45e7c8mr177902666b.3.1761606068588; Mon, 27 Oct 2025
 16:01:08 -0700 (PDT)
From: Lisa Petros <lisa.petros@jlahome.com>
References: <7504d640be4142c1aaf19c78b358b544@mail.gmail.com> <2658F046-573F-4E58-A181-F69AFFE1E59C@ship8.com>
In-Reply-To: <2658F046-573F-4E58-A181-F69AFFE1E59C@ship8.com>
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQJElzXnESL32ZALb7zGjAH0PSG2zwJliKtcs/LQMyA=
Date: Mon, 27 Oct 2025 16:00:18 -0700
X-Gm-Features: AWmQ_bn01KYtTOrem4nibevf91IHeJC-8WNOl9Ejhb4c-4hYmJSfAENYrMbJpUU
Message-ID: <9313a3659e89e743ffa1fbf026a8b608@mail.gmail.com>
Subject: RE: Ron Capranos - Request User Account #Ref 20251026003432344
To: Ron Capranos <ron.capranos@ship8.com>
Cc: info@designerliving.com
Content-Type: multipart/alternative; boundary="000000000000f3eeae06422bdf3f"
Return-Path: lisa.petros@jlahome.com
X-MS-Exchange-Organization-ExpirationStartTime: 27 Oct 2025 23:01:10.1742
 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id: 65fce5c3-11e6-4d9d-9731-08de15acb82d
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: BL6PEPF0001AB4C:EE_|CH3PR06MB10267:EE_|SJ0PR06MB6848:EE_
X-MS-Exchange-Organization-AuthSource: BL6PEPF0001AB4C.namprd04.prod.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Office365-Filtering-Correlation-Id: 65fce5c3-11e6-4d9d-9731-08de15acb82d
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 1
X-Microsoft-Antispam: BCL:0;ARA:13230040|43022699015|12012899012|8096899003|7053199007|13003099007;
X-Forefront-Antispam-Report: CIP:2a00:1450:4864:20::62f;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:mail-ej1-x62f.google.com;PTR:mail-ej1-x62f.google.com;CAT:NONE;SFS:(13230040)(43022699015)(12012899012)(8096899003)(7053199007)(13003099007);DIR:INB;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 27 Oct 2025 23:01:09.9539
 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: 65fce5c3-11e6-4d9d-9731-08de15acb82d
X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364
X-MS-Exchange-CrossTenant-AuthSource: BL6PEPF0001AB4C.namprd04.prod.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CH3PR06MB10267
X-MS-Exchange-Transport-EndToEndLatency: 00:00:03.5128586
X-MS-Exchange-Processed-By-BccFoldering: 15.20.9253.009
X-Microsoft-Antispam-Mailbox-Delivery:
	ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(920097)(930097)(140003);
X-Microsoft-Antispam-Message-Info:
	=?utf-8?B?dGtWU0tXMHlGVzNNM0FnMzlsOSsxaERnZHBGUnc1M2E1eTBSdXdScHpKcHJz?=
 =?utf-8?B?MmN3RVFhTk9LNzFIY3YxYlEySDduVUQ2blA4OERMeWdxaGhjWkZ5RXhiZ3BG?=
 =?utf-8?B?b1d4ejRNZDRxU0ttZ09JNzZHWVNUc25LanpMK21ncEw1RnNJZ0lMdlluSVh6?=
 =?utf-8?B?dGNocExWNGJwMDE1eklhN01sUThwWXJzMXRuNjVmVE55REFMRWF3Skt3bFBH?=
 =?utf-8?B?aW1Lclk5YVUzalhVU0w4cmJITDFrWElabzdGcS9LZTgvb0kyd2xHcStBOEVx?=
 =?utf-8?B?a0Qxd1hQa2tnbWpzY2Z3eU5zWXpXQ0dlSTdNbUxEL05kVWdHVEE1bTBmbGN4?=
 =?utf-8?B?WEgvdWUyS0FJWDAxaGloNlVuamNVSWVSbmJRdlYzQmF5Y1pkcHdDZzFjL2FX?=
 =?utf-8?B?Sm1pZ1NYdnFscEtXTkhsd2lDU0M5a25iSjFUWGdwNElsdmlQL2U3QWRmSTV3?=
 =?utf-8?B?Y2FsU1RHbzJjMkNnSTIwZ0xzSXUvOUtkMVBmODc3M0hOYWt5UXI4Z0dDYWtm?=
 =?utf-8?B?UUdPUGlqUldIanB2blk1ZTNFUDVWdHoyemNIazNXMXVnOWZWMytoVXIrUU1a?=
 =?utf-8?B?ZU9aOTZ5TGhxYkw2N0lKL1RoWTJnQ3BsZTJnVnVpV0dZOC9EaG4ybkZYR01V?=
 =?utf-8?B?elJmVVYvRWNIMkw3SXZPd0Nkb0tIL1ZaNFJoNXlVMko2MXEvSlA2L2Y0S21l?=
 =?utf-8?B?ZzVTdUY5YTBhbXliQkNSM0lRNWZJQ1U0UlhjeCtrNEoxU0toU0RWRENQbE82?=
 =?utf-8?B?MFB6b0pKTTZlQUVMVm1sYUFremtBUmhEeGlUQUJ2bjd6NFA5MW4vRVIwSE92?=
 =?utf-8?B?QlBseFVISUVvRFo5dDBKaS9PVEVFL1piSmlaVnZYck5BSDYrZklYbEJPTHBQ?=
 =?utf-8?B?MEY1V2lUZVpLdjNMZWIxOXQyN0owemxEb0VjTm5FdkUvV1B6NExsRjNWN3Ez?=
 =?utf-8?B?Tm13Q2I0SFZ4QWtHWGZKL2VFVGFGVEwxWDBpMFhBamt6NmVLaGJsN1BFYlpp?=
 =?utf-8?B?ZGYvNW13RUdaUmI3SElRMEVnYkoxbWUzVVVDaFN0b2htUVZPa1hhRDlrZTNW?=
 =?utf-8?B?alVkUmljQVhhUXRGRlRJOWpnaVJuSGJkczBXZ3N3bDBHRWpvcXNhZDVRZVNB?=
 =?utf-8?B?R3NkQjQ5ZUhxeGlzZGg4NVZZVzNuUTBiSTJKQllHOUhWTDgramZQZU1ZSmhL?=
 =?utf-8?B?bkxRNFJ5RWMxNmozTUFrSy9NdDVLWDI1b1E1NzNkRC9JTGd6YXJ1RzRMY2xK?=
 =?utf-8?B?VmpyMURjSVBkZTFMZHRycUFVQnp3T0tFenEzR3kycWFCbWVBMlJmNkhlQS9z?=
 =?utf-8?B?UUxCWHRZSkh2THdsNzVFQ2pEaW05Y21laDJtaCtYWDdWbm91dDlEMVRWYll2?=
 =?utf-8?B?S2ZJUTllMTJlRnlvZVA4U1VXQVBDVHIvdlNITzl1ckdZYlV2bEs5Y2ZsZkFz?=
 =?utf-8?B?a3JHTWRtSVNYZ012cEE5bmRnUTBIWkE1UkF5Ujd2NUxIcVFTdXg0N0dyN3lF?=
 =?utf-8?B?WHdFTGxyUkhxR1pTUVk5NDgyeWt2SVlQSlFTb3RPSW1Dd1BtN2lYUXBRU1JY?=
 =?utf-8?B?MFljVFJ4VzBWMHdPN2pERWNyMVVaelhpRGxic0ZjYkVHWUVUWkxRMVRTWVps?=
 =?utf-8?B?ZlZKbSt1MUoremJLWmlCZCtuQTFXb2hRa2xEalRZNzhadmlCMTF5TG4wdnc1?=
 =?utf-8?B?UFhqa1lrZ29lMFlXUHJROE5nbzVZVmdnNHprMkhzNVZaZUVsazVMS3VRUFJW?=
 =?utf-8?B?OFVzTFBoNU82R3o3czFLaXlya1hFSWhyUUNRbkg1V25kSzB1T1YrM04yYkcx?=
 =?utf-8?B?c2NJVGdjMTY5akcrL2dDODhraDRYZFdvS054dnpLVHBDb2t0M25VcEREbjNn?=
 =?utf-8?B?emFUZVBNRlVQZ1MyY29EU0tUNUVsUXArbWYwRjljblB2ajdRZjkxazl5WFpM?=
 =?utf-8?B?U1pLUkFBSHkzWmNHY2k0VGVKODZxUEp2ZjZYclNBR0ErT245dmhvdDNEVUtx?=
 =?utf-8?B?MEg4UkxSZUUyQzlLZzh2aGVJYm4wdHNsYlVZL0JJTTVhai9tS0gzV2pHTkNn?=
 =?utf-8?B?c21HM3ltUkpSbTBwWGt2QjZLeUVDc3RrZ0c2QzFpV08vd0ZINjJ5Vk5KUEZs?=
 =?utf-8?B?aWoxVXAyc3ZzSE9mYUZEc29aby9GNi8wMEp2YU1IMURPWktvdG5uR2V5TC9K?=
 =?utf-8?B?aFo4ajQwMy82czE0MWtFOEF6bFdVNjlYcnFFQlBlZ1dFSEJUbUdsaCs1MHBl?=
 =?utf-8?B?UTN4VGdkRmQ1c2VhbVREczNxMGw0NEZmclp0U1lMU2ZzWnM2a3RueFNwVTBF?=
 =?utf-8?B?SENRN3lraG5jYzROdDQrc1ZVVmIvTjR1YTN3R0NITGczK2VtTG9GMTVuMFhN?=
 =?utf-8?B?Y1BtQkNrVFZ2QzJEejZyNGNvWEMrR1JwSFpyaDVpRlJzTU8xaE9jVk83d2tE?=
 =?utf-8?B?ZUhidE15dVErdEt5SzFiaEg1VW12M1daRStwallnYzRCMkZvSjY0YVp1TXJD?=
 =?utf-8?B?T0dRUHBVa1Y1M3B4dlR2MXl3VU12MHFZS3pKektIS05qUWpLVjNlcDJybFZQ?=
 =?utf-8?B?c1VRVnoweE54QmVNd1VZbEJwdFQzVHF1SHFPMnRvZHNHYTYyL1U4RCtZL1Bj?=
 =?utf-8?B?aFlqdjVtV2FSOUN0WUptUGg1d3o5REE4Q3o2eXRnancxRHFIUFhKdTJPWjN3?=
 =?utf-8?B?V0VlK1JacWtDOS8rUWpMYUZDbGRhWlRBRmUxUzZ3NGNSODR6bzBKZkt2VzNF?=
 =?utf-8?B?U3MrRjVybitoWFRuT2VacDRQaENYaG44dCtBOXBCMzZzME41VWlhS3R4QUIy?=
 =?utf-8?B?QXlja1BsSG9vTitvaVVjcVBTV2dMd0ZFbDdhTnBHOEJGdkJvOHpFM3NVcDQv?=
 =?utf-8?B?bll4ZWVDcnpkVFNSZTB3dHZhTkNleElUeDdkZGVsOHRxZTJqV2lPN1M0dy9q?=
 =?utf-8?B?S2pxUjdmSTZGM1l1bnBLR2oxV2xacUhjck1uSnd0WUEyQ0pKZU1rOEMrcUVz?=
 =?utf-8?B?OWxmTXZ3UE5EdG1iTkNXQ25XWmp3TW5LQWd2ekQwNGR1bldTSEQ0S3UwMUdQ?=
 =?utf-8?B?M2l1Szl2RUJHYXBQWDVwVkptZ0FqQkwxYzNzajhYNzFHMEx0NVVyM2hrRmgz?=
 =?utf-8?B?ZjVrd2s5NmpIVEx3M0ZtQmtmUjJDMEpEZ0hKQ0Ivdz09?=
MIME-Version: 1.0

--000000000000f3eeae06422bdf3f
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

All set.  Code is JLA50.



Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301



*From:* Ron Capranos <ron.capranos@ship8.com>
*Sent:* Monday, October 27, 2025 3:43 PM
*To:* Lisa Petros <lisa.petros@jlahome.com>
*Cc:* info@designerliving.com
*Subject:* Re: Ron Capranos - Request User Account #Ref 20251026003432344



Hi Lisa



Yes please add me to the employee group.



Thanks very much.



Ron



On Oct 27, 2025, at 5:26=E2=80=AFPM, Lisa Petros <lisa.petros@jlahome.com> =
wrote:

=EF=BB=BF

We will pass this on to IT, Ron.  I do show, though, that you set up your
account and activated it.



Did you want me to add you to the employee group, as well?



Lisa Petros

Customer Service Director

E&E Co., Ltd dba JLAHome.

925-583-9301



*From:* Ron Capranos <ron.capranos@ship8.com>
*Sent:* Monday, October 27, 2025 2:18 PM
*To:* info@designerliving.com
*Cc:* Lisa Petros <lisa.petros@jlahome.com>
*Subject:* Re: Ron Capranos - Request User Account #Ref 20251026003432344



Designer Living,



When I tried to set up an account with Designer Living I got an error
message saying the link has expired, but it is a brand new link you just
sent me.



You should check this out in case it is happening with other potential
customers.



Lisa,



I copied you because I was not sure who takes care of this.



Ron



<image001.png>



<image002.png>



Ron Capranos

President

550 Northport Pkwy

Port Wentworth, GA 31407



Mobile: 561.789.5217



https://ship8.com/




------------------------------

*From:* info@designerliving.com <info@designerliving.com>
*Sent:* Sunday, October 26, 2025 9:00 AM
*To:* Ron Capranos <ron.capranos@ship8.com>
*Subject:* Ron Capranos - Request User Account #Ref 20251026003432344



Dear Valued Customer,



Thank you so much for getting in touch with us! We truly appreciate your
inquiry and are here to assist you.



Our team is currently reviewing your request, and we=E2=80=99ll be sure to =
get back
to you within 24 48 business hours.



To help us ensure seamless communication, we=E2=80=99ve assigned a referenc=
e number
to your email subject. We kindly ask that you keep the subject unchanged
when replying.



Our business hours are:

Monday =E2=80=93 Friday

7:00 AM =E2=80=93 3:30 PM PST



Thank you again for choosing Designer Living. We=E2=80=99re looking forward=
 to
assisting you further!



Sincerely,

Customer Support

Designer Living

--000000000000f3eeae06422bdf3f
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><m=
eta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)"><sty=
le><!--
/* Font Definitions */
@font-face
	{font-family:"Cambria Math";
	panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
	{font-family:Calibri;
	panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
	{font-family:Aptos;}
@font-face
	{font-family:Tahoma;
	panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	font-size:12.0pt;
	font-family:"Aptos",sans-serif;}
a:link, span.MsoHyperlink
	{mso-style-priority:99;
	color:blue;
	text-decoration:underline;}
span.EmailStyle22
	{mso-style-type:personal-reply;
	font-family:"Calibri",sans-serif;
	color:windowtext;}
.MsoChpDefault
	{mso-style-type:export-only;
	font-size:10.0pt;
	mso-ligatures:none;}
@page WordSection1
	{size:8.5in 11.0in;
	margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
	{page:WordSection1;}
--></style></head><body lang=3D"EN-US" link=3D"blue" vlink=3D"purple" style=
=3D"word-wrap:break-word"><div class=3D"WordSection1"><p class=3D"MsoNormal=
"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-seri=
f">All set.&nbsp; Code is JLA50.</span></p><p class=3D"MsoNormal"><span sty=
le=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">&nbsp;</=
span></p><div><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:#1f497d">Lisa Petros</span><span s=
tyle=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"></span=
></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Arial&quot;,sans-serif;color:#1f497d">Customer Service Director</span><s=
pan style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif"><=
/span></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-famil=
y:&quot;Arial&quot;,sans-serif;color:#1f497d">E&amp;E Co., Ltd dba JLAHome.=
</span><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans=
-serif"></span></p><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;f=
ont-family:&quot;Arial&quot;,sans-serif;color:#1f497d">925-583-9301</span><=
span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">=
</span></p></div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;fon=
t-family:&quot;Calibri&quot;,sans-serif">&nbsp;</span></p><div><div style=
=3D"border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><=
p class=3D"MsoNormal"><b><span style=3D"font-size:11.0pt;font-family:&quot;=
Calibri&quot;,sans-serif">From:</span></b><span style=3D"font-size:11.0pt;f=
ont-family:&quot;Calibri&quot;,sans-serif"> Ron Capranos &lt;<a href=3D"mai=
lto:ron.capranos@ship8.com">ron.capranos@ship8.com</a>&gt; <br><b>Sent:</b>=
 Monday, October 27, 2025 3:43 PM<br><b>To:</b> Lisa Petros &lt;<a href=3D"=
mailto:lisa.petros@jlahome.com">lisa.petros@jlahome.com</a>&gt;<br><b>Cc:</=
b> <a href=3D"mailto:info@designerliving.com">info@designerliving.com</a><b=
r><b>Subject:</b> Re: Ron Capranos - Request User Account #Ref 202510260034=
32344</span></p></div></div><p class=3D"MsoNormal">&nbsp;</p><div><p class=
=3D"MsoNormal">Hi Lisa</p></div><div><p class=3D"MsoNormal">&nbsp;</p></div=
><div><p class=3D"MsoNormal">Yes please add me to the employee group.&nbsp;=
</p></div><div><p class=3D"MsoNormal">&nbsp;</p></div><div><p class=3D"MsoN=
ormal">Thanks very much.&nbsp;</p></div><div><p class=3D"MsoNormal">&nbsp;<=
/p></div><div><p class=3D"MsoNormal">Ron</p></div><div><p class=3D"MsoNorma=
l"><br><br></p><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><=
p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">On Oct 27, 2025, at 5:=
26<span style=3D"font-family:&quot;Arial&quot;,sans-serif">=E2=80=AF</span>=
PM, Lisa Petros &lt;<a href=3D"mailto:lisa.petros@jlahome.com">lisa.petros@=
jlahome.com</a>&gt; wrote:</p></blockquote></div><blockquote style=3D"margi=
n-top:5.0pt;margin-bottom:5.0pt"><div><p class=3D"MsoNormal"><span style=3D=
"font-family:&quot;Tahoma&quot;,sans-serif">=EF=BB=BF</span> </p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&qu=
ot;,sans-serif">We will pass this on to IT, Ron.&nbsp; I do show, though, t=
hat you set up your account and activated it.&nbsp; </span></p><p class=3D"=
MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,=
sans-serif">&nbsp;</span></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">Did you want me to add=
 you to the employee group, as well?</span></p><p class=3D"MsoNormal"><span=
 style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">&nbs=
p;</span></p><div><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;fo=
nt-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Lisa Petros</span></p=
><p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;A=
rial&quot;,sans-serif;color:#1f497d">Customer Service Director</span></p><p=
 class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Aria=
l&quot;,sans-serif;color:#1f497d">E&amp;E Co., Ltd dba JLAHome.</span></p><=
p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;color:#1f497d">925-583-9301</span></p></div><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;=
,sans-serif">&nbsp;</span></p><div><div style=3D"border:none;border-top:sol=
id #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class=3D"MsoNormal"><b><span=
 style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From=
:</span></b><span style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;=
,sans-serif"> Ron Capranos &lt;<a href=3D"mailto:ron.capranos@ship8.com">ro=
n.capranos@ship8.com</a>&gt; <br><b>Sent:</b> Monday, October 27, 2025 2:18=
 PM<br><b>To:</b> <a href=3D"mailto:info@designerliving.com">info@designerl=
iving.com</a><br><b>Cc:</b> Lisa Petros &lt;<a href=3D"mailto:lisa.petros@j=
lahome.com">lisa.petros@jlahome.com</a>&gt;<br><b>Subject:</b> Re: Ron Capr=
anos - Request User Account #Ref 20251026003432344</span></p></div></div><p=
 class=3D"MsoNormal">&nbsp;</p><div><p class=3D"MsoNormal"><span style=3D"f=
ont-size:11.0pt;color:black">Designer Living,</span></p></div><div><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">&nbsp;</span></=
p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:b=
lack">When I tried to set up an account with Designer Living I got an error=
 message saying the link has expired, but it is a brand new link you just s=
ent me.&nbsp;&nbsp;</span></p></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:11.0pt;color:black">&nbsp;</span></p></div><div><p class=3D"M=
soNormal"><span style=3D"font-size:11.0pt;color:black">You should check thi=
s out in case it is happening with other potential customers.</span></p></d=
iv><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black"=
>&nbsp;</span></p></div><div><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;color:black">Lisa,</span></p></div><div><p class=3D"MsoNormal"><sp=
an style=3D"font-size:11.0pt;color:black">&nbsp;</span></p></div><div><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">I copied you=
 because I was not sure who takes care of this.</span></p></div><div><p cla=
ss=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">&nbsp;</span>=
</p></div><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color=
:black">Ron</span></p></div><div><p class=3D"MsoNormal"><span style=3D"font=
-size:11.0pt;color:black">&nbsp;</span></p></div><div><div><p class=3D"MsoN=
ormal"><span style=3D"font-size:11.0pt;color:black">&lt;image001.png&gt;</s=
pan></p></div></div><div id=3D"Signature"><div><p class=3D"MsoNormal"><span=
 style=3D"font-size:11.0pt;color:black">&nbsp;</span></p></div><div><div><p=
 class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">&lt;image=
002.png&gt;</span></p></div></div><div><p class=3D"MsoNormal"><span style=
=3D"font-size:11.0pt;color:black">&nbsp;</span></p></div><p class=3D"MsoNor=
mal"><span style=3D"font-size:11.0pt;color:black">Ron Capranos</span></p><p=
 class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">President=
</span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:bla=
ck">550 Northport Pkwy</span></p><p class=3D"MsoNormal"><span style=3D"font=
-size:11.0pt;color:black">Port Wentworth, GA 31407</span></p><p class=3D"Ms=
oNormal"><span style=3D"font-size:11.0pt;color:black">&nbsp;</span></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:black">Mobile: 561=
.789.5217</span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;=
color:black">&nbsp;</span></p><p class=3D"MsoNormal"><span style=3D"font-si=
ze:11.0pt;color:black"><a href=3D"https://ship8.com/">https://ship8.com/</a=
></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:bl=
ack">&nbsp;</span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;color:black">&nbsp;</span></p></div><div class=3D"MsoNormal" align=3D"cen=
ter" style=3D"text-align:center"><hr size=3D"2" width=3D"98%" align=3D"cent=
er"></div><div id=3D"divRplyFwdMsg"><p class=3D"MsoNormal"><b><span style=
=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;color:black=
">From:</span></b><span style=3D"font-size:11.0pt;font-family:&quot;Calibri=
&quot;,sans-serif;color:black"> <a href=3D"mailto:info@designerliving.com">=
info@designerliving.com</a> &lt;<a href=3D"mailto:info@designerliving.com">=
info@designerliving.com</a>&gt;<br><b>Sent:</b> Sunday, October 26, 2025 9:=
00 AM<br><b>To:</b> Ron Capranos &lt;<a href=3D"mailto:ron.capranos@ship8.c=
om">ron.capranos@ship8.com</a>&gt;<br><b>Subject:</b> Ron Capranos - Reques=
t User Account #Ref 20251026003432344</span> </p><div><p class=3D"MsoNormal=
">&nbsp;</p></div></div><div><p class=3D"MsoNormal" style=3D"margin-bottom:=
12.0pt">Dear Valued Customer,<br><br><br><br>Thank you so much for getting =
in touch with us! We truly appreciate your inquiry and are here to assist y=
ou.<br><br><br><br>Our team is currently reviewing your request, and we=E2=
=80=99ll be sure to get back to you within 24 48 business hours.<br><br><br=
><br>To help us ensure seamless communication, we=E2=80=99ve assigned a ref=
erence number to your email subject. We kindly ask that you keep the subjec=
t unchanged when replying.<br><br><br><br>Our business hours are:<br><br>Mo=
nday =E2=80=93 Friday<br><br>7:00 AM =E2=80=93 3:30 PM PST<br><br><br><br>T=
hank you again for choosing Designer Living. We=E2=80=99re looking forward =
to assisting you further!<br><br><br><br>Sincerely,<br><br>Customer Support=
<br><br>Designer Living</p></div></div></blockquote></div></body></html>

--000000000000f3eeae06422bdf3f--
