Subject: Macy's Marketplace Seller Monthly Newsletter
From: Macy's Marketplace <[email-masked]>
To: [email-masked]
Date: Fri, 24 Oct 2025 16:25:00 -0400 (EDT)

Email from Macy's Inc. Get the insights you need for peak season!   seller newsletter september| 2025 Operational Updates   Macy's MShip MShip Rate Card Update: Peak Season Surcharges The MShip rate card has been updated to reflect Peak Season Surcharges for packages shipped between November 2, 2025, and January 17, 2026. These fees align with UPS’s seasonal rates under Macy’s exclusive negotiated agreements. View the updated MShip Rate Card Extended Return Window & Holiday Badging Key holiday timelines are now live: Extended Return Window Opens: October 6 Holiday Badging Launches: December 12 These features help drive confidence and conversion during peak season — be sure your listings are ready!   Performance Insights & Optimization   Maintain a Strong, Productive Assortment We’re now two months into Q2 — the perfect time to evaluate your assortment and identify items that may be at risk for SKU rationalization. Within Seller Success Center, visit Performance > Category Performance Dashboard to view columns labeled “No Lifetime Sales” and “No Recent Sales.” Products live 45–89 days with no lifetime sales = Warning Products live 90+ days with no sales = At Risk Use this data to stay proactive and improve productivity: Ensure competitive pricing across channels Opt into Macy’s promotions (Mirakl Operator Campaigns) to boost visibility Optimize product pages with strong imagery, titles, and copy Address high-return or low-rated items Invest in Macy’s Media Network to amplify exposure Maintain strong fulfillment performance — 60% of orders delivered within 5 days, 85% within 7 days Keep inventory levels healthy (≥60% of size run for better conversion) Helpful Resources: Fulfillment Help Guide – Click to Deliver FAQs: Macy's MShip Program ShipBob Partnership Guide: Benefits & Onboarding Steps Visit Seller Success Center Turn Insights Into Action With Our Listing Quality Data Scale your winners. Strengthen underperformers. Grow faster. Use the insights available in your Listing Quality Data to guide smart, data-driven actions: ⭐ Star Items (Top Performers) Opt into promotions to drive visibility Use Macy’s Media Network (MMN) to scale discovery Maintain healthy stock to avoid missed sales Replicate success strategies across other listings 📈 High Traffic, Low Click-Throughs Join promotions to boost visibility Ensure competitive pricing Sharpen imagery, titles, and content Leverage Bazaarvoice syndication and review management 🛒 Strong Clicks, Weak Conversions Improve size charts, images, and benefit-led copy Address low ratings Offer fast fulfillment and maintain inventory 🔍 High Conversion, Low Traffic Invest in MMN for reach Join operator-led campaigns Verify attribution and optimize SEO-driven content ⚠️ High Return Rates Check size, fit, and imagery accuracy Review 1–2⭐ feedback and adjust accordingly Remove persistent problem items   Seller Webinar Resources   In Case You Missed It! Unlocking Holiday Success Webinar Recap If you missed our Unlocking Holiday Success webinar, you can now access all resources below to help you prep for peak season: 📑 Presentation (PDF) ❓ Review the Q&A ▶️ Replay the Webinar   Promotions 101 Webinar Recap Thank you to everyone who joined us for this week’s Promotions 101 webinar! Explore the session recording, presentation deck, and full Q&A so you can learn how to set up, optimize, and get the most out of your promotions.   📑 Presentation (PDF) ❓ Review the Q&A ▶️ Replay the Webinar   Seller Success Center Webinar Recap For those who couldn’t attend our Seller Success Center webinar, we’ve pulled together the key resources and answers from the session. Use these materials to get familiar with Seller Success Center and continue exploring its features at your own pace: ▶️ Replay the Webinar 📑 Presentation (PDF) ❓ Review the Q&A Visit Seller Success Center   Accessing Seller Success Center   Need Help Accessing Seller Success Center? Seller Success Center access begins with the primary contact listed in Mirakl under Contact Details. The email listed there receives the initial SSC invitation and becomes the SSC account admin. That admin can then add additional users. For more information about User Management in SSC, visit our SSC FAQs. If you are the primary contact and did not receive an invitation, please submit a ticket in the Seller Help Center under Account Settings > Seller Success Center, and we’ll make sure it’s sent to you.   Spotlight on Promotions   Upcoming Promotions & Important Reminders Boost your business! Everything you need to know about upcoming promotions is just a click away in our Upcoming Promotions article in the Seller Help Center! We know how important it is to stay ahead of key campaign dates — that’s why this article is updated monthly with the latest sale details and opt-in deadlines to help you plan ahead and maximize visibility. Bookmark the article to stay informed about new promotional opportunities! View Our Upcoming Promotions Get a Head Start on Holiday Promotions The holidays will be here before you know it—start planning, prepping, and setting your promotional goals now to get ahead of the busy season. Define your objectives early, map out key offers, and be ready to opt in when promotions open. If you need guidance, you can leverage resources in the Seller Help Center to help you build a strategy that drives results. Sign Up Early for Maximum Exposure Opt into promotions at least 3–4 weeks before the due date to maximize your chances of being featured in site experiences, email marketing, mobile pushes, and other promotional opportunities. Waiting until two days before the due date should be the exception, not the rule. Early sign-ups give our team the time needed to test, integrate, and position your promotion for maximum visibility. Promotion Enhancement: Inventory No Longer a Barrier Good news—promotions will now go live as long as you have inventory available after approval, even if you were out of stock at the time of setup. To make the most of this improvement, set up your promotions well before the due date. Early setup gives us more time to test and submit for marketing opportunities, helping you boost brand awareness and drive sales. Need Help Getting Started? Check out these quick guides to walk you through the opt-in process: • How To Opt Into Monthly Mirakl Promotions • How To Opt Into Macy’s Mirakl Operator Campaign Promotions • How To Opt Into Macy’s Monthly Value Ad Promotions   Thank you for your ongoing dedication and partnership, The Macy’s Marketplace Team     101 NW 32nd Street  •   www.macys.com     Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsubscribe | Update Profile | Constant Contact Data Notice