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I=E2=80=99m ho= ping you still have my Walmart order #/FedEx tracking # (or I can give it t= o you). Somehow the package is out for delivery to 1168 Drager Rd, Eagle Ri= ver WI 54521. We won=E2=80=99t be back there until May, and no one else is = there to get the package. Could you please call your FedEx account agent to= issue a Call Tag to pick up the package? Either have it returned to you or= forward to 9983 SW 78th Ln, Ocala FL 34481. 

I thought the delivery issue was resolved, but I guess not. Thanks for you= r help, again!

Jill Findorff
Sent from my iPad

On Oct 14, 2025, at 5:11=E2=80=AFPM, Desig= ner Living Inc. <s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com>= ; wrote:

=EF=BB=BF

You're welcome!


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Giselle,


<= /p>

Thank you very much for your help, I appreciate it!


= Jill 

Sent from my iPad


On Oct 14,= 2025, at 4:04=E2=80=AFPM, Designer Living Inc.

= =EF=BB=BF

Hello Jill,

We contacted FedEx again, and they have s= uccessfully changed the address to 9983 SW 78th Ln. Ocala, FL 34481.

= If you have further concerns, please let us know.


Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Thanks! Rep said you need to do it through y= our account agent as only they can do it. 



Sent from my iPad


On Oct 14, 2025, at 2:44=E2=80= =AFPM, Designer Living Inc.

=EF=BB=BF

We t= ried to change the address and they told us that it is not possible. Howeve= r, we will be contacting them again.


Sin= cerely,
= Giselle
Designer Living Customer Service
info@designerliving.com


= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

Hi Giselle,


I spoke with a FedEx custom= er service rep, and they said you the shipper can still have the address ch= anged, if you contact your FedEx account agent. They said it=E2=80=99s not = too late to have the special agent do this. 


Please a= nd thank you!


Jill Findorff 

9983 SW 78th Ln

Ocala, FL 34481 


Sent from my iPad


=
On Oct 14, 2025, at 12:42=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello Jill,

We reached out to = FedEx, but unfortunately, they were unable to change the shipping address o= r cancel the shipment. We're so sorry about that.


Sincerel= y,

Giselle

Designer Living Customer Service

info@designer= living.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle,


Please le= t me know if you were able to redirect this package to FL with FedEx? There= won=E2=80=99t be anyone in WI to accept this order or return it. 

=


Please advise.


Jill Findorff 



Sent from my iPad


On Oct 1= 3, 2025, at 11:05=E2=80=AFPM, Jill Findorff

=EF= =BB=BFHi Giselle,


I see the order has shipped to the wrong= address, and will arrive after we move to FL. I really want the comforter = set, but have no way of getting it from WI. I=E2=80=99d appreciate you call= ing FedEx as soon as possible to reroute this to 9983 SW 78th Ln. Ocala, FL= 34481.


Please confirm as soon as you can. Thanks!

<= br>

Jill Findorff 

Sent from my iPad


On Oct 13, 2025, at 5:36=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello Jill,

Thank you for letting = us know.

We will reach out to FedEx about it, and we will let you kno= w their response. Thank you!


Sincerely,<= /span>
Giselle
Designer Living Customer Service
info@designerliving.com


=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Hi Giselle,


I called Fed Ex, and they said based= on the economy service that you used, only the shipper can request a chang= e to the delivery address. Please understand no one will be at the current = shipping address to get this package. It needs to be redirected to 9983 SW = 78th Ln, Ocala, FL 34481. The Fed Ex number I called was 800-463-3339.

<= p>

Thank you for your help!


Jill Findorff

= 9983 SW 78th Ln

Ocala, FL 34481 


Sent from my i= Pad


On Oct 13, 2025, at 1:47=E2=80=AFPM, Designer= Living Inc.

=EF=BB=BF

Hello J,

= We=E2=80=99re truly sorry about that. Unfortunately, we=E2=80=99re unable t= o cancel the order once it has been processed for shipping or has already s= hipped. You may contact FedEx to see if they can update the delivery addres= s or, if that=E2=80=99s not possible, request that the package be returned = to us.


Sincerely,
Giselle
Desig= ner Living Customer Service
info@= designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello,

<= p>

Walmart said this order would be cancelled. We are moving to a= different state, and I don=E2=80=99t trust Fed Ex to change the address. I= requested the address change before it shipped, and when I wasn=E2=80=99t = able to make the change online I contacted you and then Walmart. They said = the only option was for them to cancel it and then I can re-order it which = I will do. No one will be at the old address to accept this if delivered th= ere. 


Thank you for understanding,


J= Findorff 

9983 SW 78th Ln

Ocala, Fl 34481 


Sent from my iPad


On Oct 13, 2= 025, at 11:39=E2=80=AFAM, Designer Living Inc.

= =EF=BB=BF

Hello J,

Thank you for reaching out.

We regret = to inform you that we=E2=80=99re no longer able to cancel your order. Howev= er, once the package is in transit, you may be able to contact FedEx direct= ly to request a shipping address update.


Sincerely,

Giselle

Designer Living Customer Service

info@design= erliving.com


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Hello,


Just to explain that I need to cancel this order because th= e delivery address is wrong, and no one will be at that address. I will re-= order it with the correct address. 


Thank you,

=

J Findorff 

Sent from my iPad


On Oct 13, 2025, at 9:00=E2=80=AFAM, s-6E5F5416A4824FB292CE4075CF587= 859@relay.walmart.com wrote:

=EF=BB=BF

You have a message from Designer Living Inc. - Walmart.com  

<= p>


Sales Order Id:  2000137= 93322788

Item:   None



Dear Valued Customer,



Thank you so much for getting in = touch with us! We truly appreciate your inquiry and are here to assist you.=



Our team is currently reviewing your request, and we=E2=80= =99ll be sure to get back to you within 24 48 business hours.


<= br>To help us ensure seamless communication, we=E2=80=99ve assigned a refer= ence number to your email subject. We kindly ask that you keep the subject = unchanged when replying.



Our business hours are:

Mon= day =E2=80=93 Friday

7:00 AM =E2=80=93 3:30 PM PST



T= hank you again for choosing Designer Living. We=E2=80=99re looking forward = to assisting you further!



Sincerely,

Customer Suppor= t

Designer Living



Walmart Customer Service Team


<= /p>

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