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I spoke with a FedEx= customer service rep, and they said you the shipper can still have the add= ress changed, if you contact your FedEx account agent. They said it=E2=80= =99s not too late to have the special agent do this. 

Please and thank you!

Jill Findorff =
9983 SW 78th Ln
Ocala, FL 34481 

Sent from my iPad

On Oct 14, 2025, at 12:42=E2=80=AFPM, Designer Living = Inc. <s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com> wrote:
=EF=BB= =BF

Hello Jill,

We reached out to FedEx, but unfortunately, they were = unable to change the shipping address or cancel the shipment. We're so sorr= y about that.


Sincerely,

Giselle

Designer Livi= ng Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle,


Please let me know if you were able to redire= ct this package to FL with FedEx? There won=E2=80=99t be anyone in WI to ac= cept this order or return it. 


Please advise.

<= br>

Jill Findorff 



Sent from my = iPad


On Oct 13, 2025, at 11:05=E2=80=AFPM, Jill F= indorff

=EF=BB=BFHi Giselle,


I = see the order has shipped to the wrong address, and will arrive after we mo= ve to FL. I really want the comforter set, but have no way of getting it fr= om WI. I=E2=80=99d appreciate you calling FedEx as soon as possible to rero= ute this to 9983 SW 78th Ln. Ocala, FL 34481.


Please confi= rm as soon as you can. Thanks!


Jill Findorff 

=

Sent from my iPad


On Oct 13, 2025, at 5:36=E2= =80=AFPM, Designer Living Inc.

=EF=BB=BF

H= ello Jill,

Thank you for letting us know.

We will reach out to = FedEx about it, and we will let you know their response. Thank you!

<= br>

Sincerely,
Giselle
<= /span>Designer Living Cus= tomer Service
<= /span>info@designerliving= .com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle,


=

I called Fed Ex, and they said based on the economy service that you use= d, only the shipper can request a change to the delivery address. Please un= derstand no one will be at the current shipping address to get this package= . It needs to be redirected to 9983 SW 78th Ln, Ocala, FL 34481. The Fed Ex= number I called was 800-463-3339.


Thank you for your help= !


Jill Findorff

9983 SW 78th Ln

Ocala, FL 3448= 1 


Sent from my iPad


On Oct= 13, 2025, at 1:47=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello J,

We=E2=80=99re truly sorry about that= . Unfortunately, we=E2=80=99re unable to cancel the order once it has been = processed for shipping or has already shipped. You may contact FedEx to see= if they can update the delivery address or, if that=E2=80=99s not possible= , request that the package be returned to us.


Sincerely,Giselle
Designer Living Customer Service
info@designerliving.com


=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D

Hello,


Walmart said this order= would be cancelled. We are moving to a different state, and I don=E2=80=99= t trust Fed Ex to change the address. I requested the address change before= it shipped, and when I wasn=E2=80=99t able to make the change online I con= tacted you and then Walmart. They said the only option was for them to canc= el it and then I can re-order it which I will do. No one will be at the old= address to accept this if delivered there. 


Thank yo= u for understanding,


J Findorff 

9983 SW 78th L= n

Ocala, Fl 34481 



Sent from my iPad=


On Oct 13, 2025, at 11:39=E2=80=AFAM, Designer L= iving Inc.

=EF=BB=BF

Hello J,

Thank = you for reaching out.

We regret to inform you that we=E2=80=99re no l= onger able to cancel your order. However, once the package is in transit, y= ou may be able to contact FedEx directly to request a shipping address upda= te.


Sincerely,

Giselle

Designer Living Customer Servi= ce

info@designerliving.com

=

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Hello,


Just to explain that= I need to cancel this order because the delivery address is wrong, and no = one will be at that address. I will re-order it with the correct address.&n= bsp;


Thank you,


J Findorff 

<= p>Sent from my iPad


On Oct 13, 2025, at 9:00=E2= =80=AFAM, s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com wrote:

=EF=BB=BF

You have a message from Desig= ner Living Inc. - Walmart.com  



Sales Order Id:  200013793322788

Item:   None



Dear Valued Customer,

=

Thank you so much for getting in touch with us! We truly appreciate= your inquiry and are here to assist you.



Our team is curre= ntly reviewing your request, and we=E2=80=99ll be sure to get back to you w= ithin 24 48 business hours.



To help us ensure seamless comm= unication, we=E2=80=99ve assigned a reference number to your email subject.= We kindly ask that you keep the subject unchanged when replying.

<= br>
Our business hours are:

Monday =E2=80=93 Friday

7:00 A= M =E2=80=93 3:30 PM PST



Thank you again for choosing Design= er Living. We=E2=80=99re looking forward to assisting you further!

=

Sincerely,

Customer Support

Designer Living



Walmart Customer Service Team


<= /p>

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