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Please let me know i= f you were able to redirect this package to FL with FedEx? There won=E2=80= =99t be anyone in WI to accept this order or return it. 
Please advise.

Jill Findorff 
=


Sent from my iPad

= On Oct 13, 2025, at 11:05=E2=80=AFPM, Jill Findorff <jfindorff@att.net&g= t; wrote:

=EF=BB=BFHi Giselle,

I see the order has shipped to = the wrong address, and will arrive after we move to FL. I really want the c= omforter set, but have no way of getting it from WI. I=E2=80=99d appreciate= you calling FedEx as soon as possible to reroute this to 9983 SW 78th Ln. = Ocala, FL 34481.

Please confirm as soon as you can= . Thanks!

Jill Findorff 
Sent from my iPad

On Oct 13, 2025, at 5:36=E2=80=AFPM, Desi= gner Living Inc. <s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com&g= t; wrote:

=EF=BB=BF

Hello Jill,

Thank you for letting us know.

We will reach out= to FedEx about it, and we will let you know their response. Thank you!

=


Sincerely,
Giselle<= br>Designer Living= Customer Service<= br>info@designerli= ving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle,


<= /p>

I called Fed Ex, and they said based on the economy service that you = used, only the shipper can request a change to the delivery address. Please= understand no one will be at the current shipping address to get this pack= age. It needs to be redirected to 9983 SW 78th Ln, Ocala, FL 34481. The Fed= Ex number I called was 800-463-3339.


Thank you for your h= elp!


Jill Findorff

9983 SW 78th Ln

Ocala, FL 3= 4481 


Sent from my iPad


On = Oct 13, 2025, at 1:47=E2=80=AFPM, Designer Living Inc.

=EF=BB=BF

Hello J,

We=E2=80=99re truly sorry about t= hat. Unfortunately, we=E2=80=99re unable to cancel the order once it has be= en processed for shipping or has already shipped. You may contact FedEx to = see if they can update the delivery address or, if that=E2=80=99s not possi= ble, request that the package be returned to us.


Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Hello,


Walmart said this or= der would be cancelled. We are moving to a different state, and I don=E2=80= =99t trust Fed Ex to change the address. I requested the address change bef= ore it shipped, and when I wasn=E2=80=99t able to make the change online I = contacted you and then Walmart. They said the only option was for them to c= ancel it and then I can re-order it which I will do. No one will be at the = old address to accept this if delivered there. 


Thank= you for understanding,


J Findorff 

9983 SW 78t= h Ln

Ocala, Fl 34481 



Sent from my i= Pad


On Oct 13, 2025, at 11:39=E2=80=AFAM, Designe= r Living Inc.

=EF=BB=BF

Hello J,

Tha= nk you for reaching out.

We regret to inform you that we=E2=80=99re n= o longer able to cancel your order. However, once the package is in transit= , you may be able to contact FedEx directly to request a shipping address u= pdate.


Sincerely,

Giselle

Designer Living Customer Se= rvice

info@designerliving.com

=


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Hello,


Just to explain t= hat I need to cancel this order because the delivery address is wrong, and = no one will be at that address. I will re-order it with the correct address= . 


Thank you,


J Findorff 

Sent from my iPad


On Oct 13, 2025, at 9:00= =E2=80=AFAM, s-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com wrote:

=EF=BB=BF

You have a message from De= signer Living Inc. - Walmart.com  



Sales Order Id:  200013793322788

Item: <= /strong>  None



Dear Valued Customer,


Thank you so much for getting in touch with us! We truly appreci= ate your inquiry and are here to assist you.



Our team is cu= rrently reviewing your request, and we=E2=80=99ll be sure to get back to yo= u within 24 48 business hours.



To help us ensure seamless c= ommunication, we=E2=80=99ve assigned a reference number to your email subje= ct. We kindly ask that you keep the subject unchanged when replying.


Our business hours are:

Monday =E2=80=93 Friday

7:0= 0 AM =E2=80=93 3:30 PM PST



Thank you again for choosing Des= igner Living. We=E2=80=99re looking forward to assisting you further!


Sincerely,

Customer Support

Designer Living



Walmart Customer Service Team


<= /p>

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