Received: from CO6PR06MB7251.namprd06.prod.outlook.com (2603:10b6:5:34b::12) by BLAPR06MB6834.namprd06.prod.outlook.com with HTTPS; Mon, 13 Oct 2025 19:30:18 +0000 Received: from MW4P223CA0022.NAMP223.PROD.OUTLOOK.COM (2603:10b6:303:80::27) by CO6PR06MB7251.namprd06.prod.outlook.com (2603:10b6:5:34b::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9203.13; Mon, 13 Oct 2025 19:30:13 +0000 Received: from SJ1PEPF000023D1.namprd02.prod.outlook.com (2603:10b6:303:80:cafe::da) by MW4P223CA0022.outlook.office365.com (2603:10b6:303:80::27) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.9203.12 via Frontend Transport; Mon, 13 Oct 2025 19:30:12 +0000 Authentication-Results: spf=pass (sender IP is 69.72.42.24) smtp.mailfrom=relay.walmart.com; dkim=pass (signature was verified) header.d=relay.walmart.com;dmarc=pass action=none header.from=relay.walmart.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of relay.walmart.com designates 69.72.42.24 as permitted sender) receiver=protection.outlook.com; client-ip=69.72.42.24; helo=m42-24.mailgun.net; pr=C Received: from m42-24.mailgun.net (69.72.42.24) by SJ1PEPF000023D1.mail.protection.outlook.com (10.167.244.7) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9228.7 via Frontend Transport; Mon, 13 Oct 2025 19:30:11 +0000 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=relay.walmart.com; q=dns/txt; s=smtp; t=1760383810; x=1760391010; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=1EJpo13pbzFcwchde6qYd7ZQSlQrxFKnuJVsa/lnktA=; b=j5Kbi7xeak7qcWdArsgSwlXMEHF7Pc/pEMWv01fyYyNPAj51NtspDRsGIW/bcsarorBxKVtSlB98HfAQ1cVvpzFHri543y3WibPQc3/tTrqGldykybsU5k4zu85taLxchuBjJKrz9hktUMpquJu0efQLWgugfSnyYR31u9k5bf8= X-Mailgun-Sid: WyJiYjQxZiIsImluZm9AZGVzaWduZXJsaXZpbmcuY29tIiwiYWYzNjRlIl0= Received: by 1bab8a54593616ab897ea18d858ddada4d96055e48ee10570f0aa2eae79eecc6 with HTTP id 68ed53410cd35c0c7e70e6c5; Mon, 13 Oct 2025 19:30:09 GMT X-Mailgun-Sending-Ip: 69.72.42.24 Sender: c-6E5F5416A4824FB292CE4075CF587859@relay.walmart.com Date: Mon, 13 Oct 2025 19:30:09 +0000 Subject: Re: Please contact the customer - Request cancel #Ref 20251013002832138 From: James Findorff To: "Designer Living Inc." X-Mailgun-Tag: CCCP:SELLER X-Mailgun-Track-Opens: true X-Mailgun-Variables: {"incidentId": "6E5F5416A4824FB292CE4075CF587859"} Message-Id: <20251013193009.78642f47804487eb@relay.walmart.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Return-Path: bounce+e5c2e7.af364e-info=designerliving.com@relay.walmart.com X-MS-Exchange-Organization-ExpirationStartTime: 13 Oct 2025 19:30:12.1831 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: 372aed89-a5e7-4419-ecea-08de0a8eeda4 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 5507cbd0-db12-4d17-a196-85902bba4364:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: SJ1PEPF000023D1:EE_|CO6PR06MB7251:EE_|BLAPR06MB6834:EE_ X-MS-Exchange-Organization-AuthSource: SJ1PEPF000023D1.namprd02.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-Office365-Filtering-Correlation-Id: 372aed89-a5e7-4419-ecea-08de0a8eeda4 X-MS-Exchange-AtpMessageProperties: SA|SL X-MS-Exchange-Organization-SCL: 1 X-Microsoft-Antispam: BCL:0;ARA:13230040|69100299015|29132699027|8096899003|7053199007; X-Forefront-Antispam-Report: CIP:69.72.42.24;CTRY:US;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:m42-24.mailgun.net;PTR:m42-24.mailgun.net;CAT:NONE;SFS:(13230040)(69100299015)(29132699027)(8096899003)(7053199007);DIR:INB; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 13 Oct 2025 19:30:11.5871 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: 372aed89-a5e7-4419-ecea-08de0a8eeda4 X-MS-Exchange-CrossTenant-Id: 5507cbd0-db12-4d17-a196-85902bba4364 X-MS-Exchange-CrossTenant-AuthSource: SJ1PEPF000023D1.namprd02.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-Transport-CrossTenantHeadersStamped: CO6PR06MB7251 X-MS-Exchange-Transport-EndToEndLatency: 00:00:06.4363872 X-MS-Exchange-Processed-By-BccFoldering: 15.20.9182.017 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;auth:0;dest:I;ENG:(910005)(944506478)(944626604)(920097)(930097)(140003); X-Microsoft-Antispam-Message-Info: =?utf-8?B?Vm93RW5NcFRwMitNMHJmTm9NUkV6bWxKSXhVcjd0cnBMbUNwRkNqcG9Tb291?= =?utf-8?B?QXJKYTRrL09kVU5XQTF0bHA1TDdwYURYWCtWc0RQclp6UmF2MHIyMHMxSk5J?= =?utf-8?B?SVFmQkpFWVUrYmJrUVFzN3pDa1p5dFgxTGZvaU5Ya0gvUTVVeXNkdFY4TkJv?= =?utf-8?B?RVprYjV3OTFqZm5nL1BFTlFvbENLS1ZhOG12VXpzaWIrMmNrYThON0xtWXRN?= =?utf-8?B?bUhzRWNLMURFdzVWZ1JLUE8wallmTFJkcmpSSHFGTGE0L0tham1pcHcvYnhs?= =?utf-8?B?NW9NaDhYT0VySC81YTlFV2xnQUsxMUFQeGFwY29LRVBuUm4vZnpZZkZTNHFV?= =?utf-8?B?NDNiWGZ6YnQrNnhjcHllK3NjZk9iOTR5bzNCVVgwWkJUQVkwWUlJSmQ1MEF3?= =?utf-8?B?QzlXa003czUyelMyTHFQVmlWQTJ1UDFlK1plWWk2Z0N4OWVSYlo4a2JsR0RO?= =?utf-8?B?WlA5SHo4QWd3d28rVG9pN1RCaWNNMDBGSnltdjVRTG1xNzFteHlodWtXNlFu?= =?utf-8?B?KzFoQ0NXR0RqQzdnNzU3NlNSSWk4ckI5RmFmUnZ5KzVwcDRWUExVbXJYNkF6?= =?utf-8?B?bzlMTmhuMFhjTkUvSkFGM3MzTXBpUGVIN0VZcUpxcUZTNElsWnpoQ3JCOVBJ?= =?utf-8?B?WWZsUFdXdnhvRlM5OXc3d3R6bW5LOXdyMXEvQzNxTDJRdUQxemc1RkxOVTdz?= =?utf-8?B?YTA0eDhxNmlyYUFTalc5cU9BdGZFOUNJVGNxVnRKNnlEdW1HeklmaUlUOUhF?= =?utf-8?B?cGM0ejJ4OEFpWjdKdnZTZ3l4V0I0dGFvQlVqcVZTSGl3MTBxSDZxVlNqRmh2?= =?utf-8?B?d3hJR1hOUExYeWJtUUp5RGh5YlZ0c3BQd1E5K1lhbHk4dWpsTkxBYkM4Wlpi?= =?utf-8?B?dlIrSTFSbitPYnpuRmE2NkQxaFFER091bnFpUHNSakV6dVZRcGlwaE8zdzQy?= =?utf-8?B?YW43MUJwOWt0Zld0N0FXZlppVnlKTjZoNEVGZzVWS2EvOG9qRDIzVmlFU2JU?= =?utf-8?B?d2Y2SVlXZHF5NGJlSis4Nkp4SXd3b1VHK3B5bTdlRzlZRHJFeGpDVHArc2Zj?= =?utf-8?B?c0ZodDNwNXUxTUVGMTlyamUzSWo1SDhxRlk3dkZQdWpQYi94QmpqOHBMejhD?= =?utf-8?B?dDJGWG50Y0VRWHdWOUk3amp1SFFsYlNRajZOQkVXbFhYNDNlTTYrS3YyOGFH?= =?utf-8?B?cTdGTlM2aXZGRnJiM3hEMjZBTlFNSDlGNHQ0WGpZMVIxQTBEczBOOFVTVHZi?= =?utf-8?B?TmU0cG4zT3dKb1FpWnR3QnhoU0NGSExOQ05xNFc3ZGpWTzhQQ0NKQzdQcDdo?= =?utf-8?B?Qm5FU0xEQ0dwZ2VCeUgzYTBiazB2M1crRitrb0wyMGNkZGswcit1VmIzb2JH?= =?utf-8?B?ZHFBeWl2VzI2WGRyZDllcGcyeW54djZiUHZCRzdiOXB1ZERKRUtRbHV5QzZp?= =?utf-8?B?bjdpaFZtWkgwQ0xBNG5RQXVrZkVpd1lOTTVsZXVHa3k2WFpTY0dWRDRIUmtP?= =?utf-8?B?Lzlta2gzNDNnNnROTlBETVNvbmdzV0hJbnR6K2YrcFZLNlk0SkZSZFNhS1c2?= =?utf-8?B?MTRIMjJmaHNMV0pISTJ5SGlqbDh6d25OTmJHN250eUd4NjVQM2R5d1ArQ1l2?= =?utf-8?B?STRmenpBRGZvUTk2WGY4eXhiWXdlSjJ5cUQ4NEk4bzFmRCtBQVNXbEhkS0V6?= =?utf-8?B?Q09pVi9RK3FIeDdVTUEzTVlTd0pSUzQ3RjhQSEZML1RnRGZXVmZReFQvT3hZ?= =?utf-8?B?b3owaEZsa0pIYzJWUEpldlc1TXNuNUhFeEZ2WWZBVlRpeHlWejUvYks2dC80?= =?utf-8?B?aGIza3BQNy90OGdyTW9hcVZ6NkNvVjFTOEord2JyUGR3aWJWdkxZVjV5RFkx?= =?utf-8?B?V3A0MmtCQ3ZPVys2NWM4SUxuZFFsNGtpSkZMZ3gzNmZpZlNORjBUbTV0clZw?= =?utf-8?B?MDRlNHhZazAvYm9ra2FKOTYzS1lxbzZER2t2NjJSTGJUMHhlWTI4R3h0Sjdy?= =?utf-8?B?UDg4YUJMODIxdkxDVkV5U1lNd2hZb21WWkx0Y0N0QlF0Q2lrT0ozZ095UWZt?= =?utf-8?B?OTZ2VTAzQ2ZjTXdLMDBLYzB2YW51eVlkSU5NK3lPV3EvRTNYc0ZMclFIbFBw?= =?utf-8?B?c1g1OWtCblQ2N0EyaUhWVHFKTklJMkRMTkU1dDA1VGc4ak1IUVBrN2hESFFF?= =?utf-8?B?bzFnOExUcGdMNEwyNEpFVGhIbWN0aTlXa0FDWVJEU2djdy9CcmpRdkk4STk4?= =?utf-8?B?cWJxdU5kRXVvdUdBVlVwMDlzKzNzdUZ1YW9TQ2Fwa3RYeDlkTzFkMDhoekhL?= =?utf-8?B?dzl6cUFSa1ZPUnFzYzFkWHAxOHMxNzQxUlQzREVpOWM5UzYxTllvKzN6WnZ3?= =?utf-8?B?cjhxU0o1cHBnUGJTT3k2Yk1PTlFsTllQNVBYSUZ2QmtEQVFXdkF3ZVdSK1lU?= =?utf-8?B?Yy9rOENURTI2VkJxOHhFSWZWT2tHWk9MVGV4ZENlM3NIVTc0WUgzTjdFOHFM?= =?utf-8?B?N0h0U3lEa0V0c2lmM2hHOHFoVTN3dkpsVmJrOFE1dnpuK0c0cUpIdk9rZ0p2?= =?utf-8?B?U0k0S1RVR3JSYzZ4cmNjcXdqQkhQQ1QwOEhhRzVNUHpxNUE0bDVMR3NDc1dL?= =?utf-8?B?ekYxS2dNSFFHS3pZcXNsRWtQNlltQS81RVRjdWNUNUNCcHcxSXdiYjR1cGNW?= =?utf-8?B?c0JvYVdRY0wyMUV6Tjc0bmZVK3BqNmdvZVRIU2RacjZ5NGVrblVZem8rc2dr?= =?utf-8?B?aFoxQTkzZkJuL0pUcmVHVGV6eWNldXVlTXdEd2J4cmdHTGFMWWVqQWd4aFpE?= =?utf-8?B?WXF4MDhCVFczZzZZZWVXRW14QVNGbnJqUDFrd3hlU1pZaWFaSkczU1FYdS82?= =?utf-8?B?VzBqZzc0UWVUQ3ZBRytaME9oZW0zRElqK2lkZWNLb3M1dGhqQXYySnZKeUhK?= =?utf-8?B?K0FzaUxzZWh5MlZQMjFqd0c1MExxeDZGcEt1K1B4WlhieHpzaFlRUjA1RGRa?= =?utf-8?B?WVlzTUpJbWlEQjZML3pLaVQrNGJ2M2h0ellPZVVrbW9kdy90Uk9mMkkyMWdq?= =?utf-8?Q?NrN4gv6z3pxys0OiNPV93tOhah4IE69I4=3D?= MIME-Version: 1.0 Hi Giselle,

I called Fed Ex, and= they said based on the economy service that you used, only the shipper can= request a change to the delivery address. Please understand no one will be= at the current shipping address to get this package. It needs to be redire= cted to 9983 SW 78th Ln, Ocala, FL 34481. The Fed Ex number I called was 80= 0-463-3339.

Thank you for your help!
Jill Findorff
9983 SW 78th Ln
Ocala, FL 344= 81 

Sent from my iPad
<= div dir=3D"ltr">
On Oct 13, 2025, at 1:47=E2= =80=AFPM, Designer Living Inc. <s-6E5F5416A4824FB292CE4075CF587859@relay= .walmart.com> wrote:

=EF=BB=BF

Hello J,

We=E2=80=99re truly sorry about that. Unfortunately, = we=E2=80=99re unable to cancel the order once it has been processed for shi= pping or has already shipped. You may contact FedEx to see if they can upda= te the delivery address or, if that=E2=80=99s not possible, request that th= e package be returned to us.


Sincerely,<= /span>
Giselle
Designer Living Customer Service
info@designerliving.com


=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Hello,


Walmart said this order would be cancelle= d. We are moving to a different state, and I don=E2=80=99t trust Fed Ex to = change the address. I requested the address change before it shipped, and w= hen I wasn=E2=80=99t able to make the change online I contacted you and the= n Walmart. They said the only option was for them to cancel it and then I c= an re-order it which I will do. No one will be at the old address to accept= this if delivered there. 


Thank you for understandin= g,


J Findorff 

9983 SW 78th Ln

Ocala, Fl = 34481 



Sent from my iPad


On Oct 13, 2025, at 11:39=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF

Hello J,

Thank you for reaching o= ut.

We regret to inform you that we=E2=80=99re no longer able to canc= el your order. However, once the package is in transit, you may be able to = contact FedEx directly to request a shipping address update.


=

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Hello,


Just to explain that I need to cancel = this order because the delivery address is wrong, and no one will be at tha= t address. I will re-order it with the correct address. 


Thank you,


J Findorff 

Sent from my iPa= d


On Oct 13, 2025, at 9:00=E2=80=AFAM, s-6E5F5416= A4824FB292CE4075CF587859@relay.walmart.com wrote:

=EF=BB=BF

You have a message from Designer Living Inc. - Wa= lmart.com  



Sales Order Id: <= /strong> 200013793322788

Item:   None

=



Dear Valued Customer,



Thank you so= much for getting in touch with us! We truly appreciate your inquiry and ar= e here to assist you.



Our team is currently reviewing your = request, and we=E2=80=99ll be sure to get back to you within 24 48 business= hours.



To help us ensure seamless communication, we=E2=80= =99ve assigned a reference number to your email subject. We kindly ask that= you keep the subject unchanged when replying.



Our business= hours are:

Monday =E2=80=93 Friday

7:00 AM =E2=80=93 3:30 PM= PST



Thank you again for choosing Designer Living. We=E2=80= =99re looking forward to assisting you further!



Sincerely,<= br>
Customer Support

Designer Living



Walmart Customer Service Team


<= /p>

3D""

3D""

3D""

3D""

3D"" 3D""