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charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you. I'm certainly glad to drop them back off at UPS, USPS or Fed Ex= for you. These are beautiful curtains. Let me know. Thank you,Claire On Wednesday, September 24, 2025 at 11:14:23 AM HST, info@designerlivin= g.com wrote: =20 =20 =20 Aloha, Thank you so much for the update =E2=80=94 what a shipping journey! We can= =E2=80=99t believe both packages finally arrived after all this time. We're= just glad they made it to you safely in the end. Since you've already received a refund, there=E2=80=99s no need to return a= nything. Please feel free to keep both items or share them with someone who= might enjoy them. We truly appreciate your honesty and the extra effort to reach out. Custome= rs like you really make a difference. Thanks again for your patience and kindness throughout this process. If the= re=E2=80=99s anything else we can assist with, just let us know. Sincerely, Giselle Designer Living Customer Service info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Aloha Designer Living Team, crazy that I just got the 2 orders that were lo= st inside Fed Ex, the original and the replacement. You have already refund= ed me and I purchased from Amazon. Can you send me a shipping label so I ca= n send these back to you? I don't recommend using FED Ex to get them back t= o you since my original order was July 20 and I got both on Sept 23.=C2=A0 Thank you, Claire On Wednesday, September 3, 2025 at 12:06:06 PM HST, info@designerliving.com You're welcome! =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Thank you Aloha, Claire Ortega=C2=A0 On Sep 3, 2025, at 11:26=E2=80=AFAM, info@designerliving.com wrote: =EF=BB=BF Hello Claire, =C2=A0 The refund has been processed and should take 3-5 business days to appear i= n your account, depending on your bank's processing time. If you do not see= the refund after this period, please contact your bank for further assista= nce. =C2=A0 If you have any further questions, feel free to reach out. =C2=A0 =C2=A0 Sincerely, Giselle Designer Living Customer Service info@designerliving.com =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Ok but I=E2=80=99m going to order this from somewhere else so please give m= e a refund. Thank you.=C2=A0 Aloha, Claire Ortega=C2=A0 On Sep 3, 2025, at 9:16=E2=80=AFAM, info@designerliving.com wrote: =EF=BB=BF
Thank you. I'm certainly gla= d to drop them back off at UPS, USPS or Fed Ex for you. These are beautiful= curtains. Let me know.

Thank you,
Claire

=20
=20
On Wednesday, September 24, 2025 at 11:14:23 AM HST= , info@designerliving.com <info@designerliving.com> wrote:


=20 =20

Aloha,

Thank you so much for the update =E2=80=94 what a shipping = journey! We can=E2=80=99t believe both packages finally arrived after all t= his time. We're just glad they made it to you safely in the end.

Sinc= e you've already received a refund, there=E2=80=99s no need to return anyth= ing. Please feel free to keep both items or share them with someone who mig= ht enjoy them.

We truly appreciate your honesty and the extra effort = to reach out. Customers like you really make a difference.

Thanks aga= in for your patience and kindness throughout this process. If there=E2=80= =99s anything else we can assist with, just let us know.


S= incerely,

Giselle

Designer Living Customer Service

info@d= esignerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Aloha Designer Living= Team, crazy that I just got the 2 orders that were lost inside Fed Ex, the= original and the replacement. You have already refunded me and I purchased= from Amazon. Can you send me a shipping label so I can send these back to = you? I don't recommend using FED Ex to get them back to you since my origin= al order was July 20 and I got both on Sept 23. 

<= br>

Thank you,

Claire


On Wednesday, September = 3, 2025 at 12:06:06 PM HST, info@designerliving.com



You're welcome!


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Thank you

<= br>

Aloha,

Claire Ortega 


On Sep= 3, 2025, at 11:26=E2=80=AFAM, info@designerliving.com wrote:

=EF=BB=BF

Hello Claire,

 

The refund has been processed and should take 3-5 business days to= appear in your account, depending on your bank's processing time. If you d= o not see the refund after this period, please contact your bank for furthe= r assistance.

 

If you have any further questions, feel free to = reach out.

 

 

Sincerely,Giselle
Designer Living Customer Service
info@designerliving.com


<= /p>

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D

Ok but I=E2=80=99m going to order this from somewh= ere else so please give me a refund. Thank you. 


Aloh= a,

Claire Ortega 


On Sep 3, 2025, at 9= :16=E2=80=AFAM, info@designerliving.com wrote:

=EF=BB=BF<body

Hello Claire,


We're very so= rry to hear that your package hasn't arrived.
We will contact FedEx to i= nvestigate the issue and will follow up with you as soon as we have an upda= te.


Sincerely,

Giselle

Designer Living Customer Se= rvice

info@desig= nerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


<= /p>

Aloha Designer Living Team,


I ordered this shower cu= rtain on July 20th, order D257200CA4, = Fed Ex Tracking 3912= 54830610. 


3D=



It got lost and is still = not found. You then sent me a replacement order CS0000= 097744 on August 6th, Fed Ex tracking 391872802340, which also = is no where to be found (see screen shots below). I have waited 1 1/2 month= s for this order and have not received it yet. Fed Ex used to be the top of= the line shipping company and now its far worse than regular mail because = when they hand it off to USPS there is no tracking. Please refund m= e the $32.95 that I spend for the shower curtain and the shipping.= I will order it from Amazon who will send it in 2-3 weeks regular mail.


3D"Inline


3D"Inline



Thank you,

Claire=







On Wednesday, August 13, 2025 at 11:43:36 AM HST, info@designerliv= ing.com



You're welcome!


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Thank you. That makes sense. 


Aloha,

=

Claire Ortega 


On Aug 13, 2025, at 9:47= =E2=80=AFAM, info

=EF=BB=BF

Hello Claire,<= /p>


The tracking number is 391872802340, and you can track the= package through the FedEx tracking portal.


Sincerely,

=

Giselle

Designer Living Customer Service

info@designerliving.com


From:<= /strong> Claire Ortega

 

Thank you very much. That= =E2=80=99s very kind of you.

Aloha,

Claire Ortega 

=


On Aug 6, 2025, at 10:48=E2=80=AFAM, info@designerli= ving.com wrote:

=EF=BB=BF

Hello Cl= aire,


Thank you for confirming your shipping address. The = replacement has been processed and it may take 5-7 business days to arrive.= The replacement order number is 

CS0000097744.

If you hav= e further concerns, please let me know.


Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Yes, please send me a replacement:


Claire Ortega=

6294N Olohena Road unit N

Kapaa HI 96746


Aloh= a,

Claire Ortega 


On Aug 6, 2025, at 8= :11=E2=80=AFAM, info@designerliving.com wrote:

=EF=BB=BF<body

Hello Claire,



Th= e package is considered lost if there is no tracking movement for 7 busines= s days. If you would like us to send a replacement, please confirm your cur= rent shipping address. Thank you!


Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D


Let's just wait until Fed Ex replies, who knows, they = may have shipped by boat.

Thanks,

Claire


On Mo= nday, August 4, 2025 at 12:18:17 PM HST, info@designerliving.com


=


Hello Claire,

We=E2=80=99re truly sorry to hear tha= t you haven=E2=80=99t received your order yet. We understand how frustratin= g that can be.

Since there has been no tracking movement since the 26= th, the package may be lost. We will contact FedEx to investigate. In the m= eantime, we=E2=80=99d be happy to send a replacement to resolve the issue p= romptly. Please confirm your shipping address so we can proceed.


=

Sincerely,

Gisell= e

Designer Living Customer Service

info@designerliving.com


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


What is goin= g on? I ordered on 7/21 and we are at 8/4. It left CA on 7/26 and I have no= information from FedEx where this package is or if it's lost.


http= s://www.fedex.com/fedextrack/?trknbr=3D391254830610&trkqual=3D12029~391= 254830610~FDEG


Please advise.

Claire


<= /p>

----- Forwarded Message -----

From: "nore= ply@mail.designerliving.com"

To: "claireor= tega@yahoo.com"

Sent: Monday, July 21, 2025 at = 08:34:21 AM HST

Subject: Confirmation - Order Shippe= d -D257200CA4


3D"DesignerLiving
NEW    |   =  BEDDING    |    FURNITURE&nbs= p;   |    HOME DECOR  &nb= sp; |    SALE
BEDDING | FURNITURE | HOME DE= CORNEW | SALE
Hi claireortega,We have = shipped your item(s) and this completes your order. Your order is on its wa= y and can no longer be changed.Visit Your Account for more information on y= our order status, rewards, gift card balance, and more.Need to get in touch= with our Customer Service Team? Email info@designerliving.com or call 1.888.879= .8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND 6:00 AM ~ 4:30 PM PST).Shipping= Method: Standard ShippingCarrier: FedExTracking Number:     = ;             391254830610   If you want= to exchange or return your products, please see our Return Policy.If you want more inf= ormation please see our FAQ.Thank you for shopping with us.Designer Living&= nbsp;Order SummaryOrder Date:  07/20/2025|Order #: D257200CA4Shipping = Address:Claire Ortega6294N Olohena Road Unit NKapaa, HI, 96746US2145074668claireortega@yahoo.comShipping Date:07/20/202= 5Shipping Method:Standard Shipping ItemsRegular Price:$69.00Discount:-= $42.01Coupon:-$0.00Sales Tax:$0.00Shipping Fee:$5.95Require Signature:$0.00= Order Total:$32.94Designer Living Dollars:-$0.00Voucher or Gift Card:-$0.00Charged$32.94 Laurel Tufted Semi-Sheer Shower Curt= ainMadison ParkSIZE:72x72"  COLOR:PlumQTY:1TOTAL:$26.99
<= tr class=3D"ydpc0ae635yiv7493810167ydpc9ea0c6ayiv0960916776ydpceec03b8yiv01= 04021033x_ydpa38646edyiv0928082057firstRow ydpc0ae635yiv7493810167ydpc9ea0c= 6ayiv0960916776ydpceec03b8yiv0104021033x_firstRow ydpc0ae635yiv7493810167yd= pc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033firstRow ydpc0ae635yiv7493810= 167ydpc9ea0c6ayiv0960916776firstRow ydpc0ae635yiv7493810167firstRow">
 


3D"Designe=
           = ;     
550 Northport Parkway
Po= rt Wentworth, GA 31407 USA
Manage Profile & Unsubscribe
=C2=A92022 Designer = Living Inc.




= ------=_Part_426859_494326943.1758749674549--