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Date: Wed, 24 Sep 2025 05:03:42 +0000 (UTC)
From: Claire Ortega <claireortega@yahoo.com>
To: "info@designerliving.com" <info@designerliving.com>
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MIME-Version: 1.0

------=_Part_108075_116563542.1758690222504
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

 Aloha Designer Living Team, crazy that I just got the 2 orders that were l=
ost inside Fed Ex, the original and the replacement. You have already refun=
ded me and I purchased from Amazon. Can you send me a shipping label so I c=
an send these back to you? I don't recommend using FED Ex to get them back =
to you since my original order was July 20 and I got both on Sept 23.=C2=A0
Thank you,Claire
    On Wednesday, September 3, 2025 at 12:06:06 PM HST, info@designerliving=
.com <info@designerliving.com> wrote: =20
=20
=20
You're welcome!




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D

Thank you




Aloha,

Claire Ortega=C2=A0




On Sep 3, 2025, at 11:26=E2=80=AFAM, info@designerliving.com wrote:




=EF=BB=BF

Hello Claire,

=C2=A0

The refund has been processed and should take 3-5 business days to appear i=
n your account, depending on your bank's processing time. If you do not see=
 the refund after this period, please contact your bank for further assista=
nce.

=C2=A0

If you have any further questions, feel free to reach out.

=C2=A0

=C2=A0

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D

Ok but I=E2=80=99m going to order this from somewhere else so please give m=
e a refund. Thank you.=C2=A0




Aloha,

Claire Ortega=C2=A0




On Sep 3, 2025, at 9:16=E2=80=AFAM, info@designerliving.com wrote:




=EF=BB=BF<body

Hello Claire,




We're very sorry to hear that your package hasn't arrived.
We will contact FedEx to investigate the issue and will follow up with you =
as soon as we have an update.




Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D




Aloha Designer Living Team,




I ordered this shower curtain on July 20th, order=C2=A0D257200CA4, Fed Ex T=
racking=C2=A0391254830610.=C2=A0














It got lost and is still not found. You then sent me a replacement order CS=
0000097744=C2=A0on August 6th, Fed Ex tracking 391872802340, which also is =
no where to be found (see screen shots below). I have waited 1 1/2 months f=
or this order and have not received it yet. Fed Ex used to be the top of th=
e line shipping company and now its far worse than regular mail because whe=
n they hand it off to USPS there is no tracking. Please refund me the $32.9=
5 that I spend for the shower curtain and the shipping. I will order it fro=
m Amazon who will send it in 2-3 weeks regular mail.






















Thank you,

Claire






















On Wednesday, August 13, 2025 at 11:43:36 AM HST, info@designerliving.com







You're welcome!




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D

Thank you. That makes sense.=C2=A0




Aloha,

Claire Ortega=C2=A0




On Aug 13, 2025, at 9:47=E2=80=AFAM, info


=EF=BB=BF

Hello Claire,




The tracking number is 391872802340, and you can track the package through =
the FedEx tracking portal.




Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com




From: Claire Ortega

=C2=A0

Thank you very much. That=E2=80=99s very kind of you.


Aloha,

Claire Ortega=C2=A0




On Aug 6, 2025, at 10:48=E2=80=AFAM, info@designerliving.com wrote:




=EF=BB=BF

Hello Claire,




Thank you for confirming your shipping address. The replacement has been pr=
ocessed and it may take 5-7 business days to arrive. The replacement order =
number is=C2=A0

CS0000097744.

If you have further concerns, please let me know.




Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D

Yes, please send me a replacement:




Claire Ortega

6294N Olohena Road unit N

Kapaa HI 96746




Aloha,

Claire Ortega=C2=A0




On Aug 6, 2025, at 8:11=E2=80=AFAM, info@designerliving.com wrote:




=EF=BB=BF<body

Hello Claire,







The package is considered lost if there is no tracking movement for 7 busin=
ess days. If you would like us to send a replacement, please confirm your c=
urrent shipping address. Thank you!




Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D




Let's just wait until Fed Ex replies, who knows, they may have shipped by b=
oat.

Thanks,

Claire




On Monday, August 4, 2025 at 12:18:17 PM HST, info@designerliving.com







Hello Claire,

We=E2=80=99re truly sorry to hear that you haven=E2=80=99t received your or=
der yet. We understand how frustrating that can be.

Since there has been no tracking movement since the 26th, the package may b=
e lost. We will contact FedEx to investigate. In the meantime, we=E2=80=99d=
 be happy to send a replacement to resolve the issue promptly. Please confi=
rm your shipping address so we can proceed.




Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com




=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D




What is going on? I ordered on 7/21 and we are at 8/4. It left CA on 7/26 a=
nd I have no information from FedEx where this package is or if it's lost.




https://www.fedex.com/fedextrack/?trknbr=3D391254830610&trkqual=3D12029~391=
254830610~FDEG




Please advise.

Claire




----- Forwarded Message -----

From: "noreply@mail.designerliving.com"

To: "claireortega@yahoo.com"

Sent: Monday, July 21, 2025 at 08:34:21 AM HST

Subject: Confirmation - Order Shipped -D257200CA4




|  |
| NEW=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0BEDDING=C2=A0=C2=A0=
=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0FURNITURE=C2=A0=C2=A0=C2=A0=C2=A0|=C2=
=A0=C2=A0=C2=A0=C2=A0HOME=C2=A0DECOR=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=
=C2=A0=C2=A0SALE |
| BEDDING=C2=A0|=C2=A0FURNITURE=C2=A0|=C2=A0HOME DECORNEW=C2=A0|=C2=A0SALE =
|


| Hi claireortega,We have shipped your item(s) and this completes your orde=
r. Your order is on its way and can no longer be changed.Visit Your Account=
 for more information on your order status, rewards, gift card balance, and=
 more.Need to get in touch with our Customer Service Team? Email info@desig=
nerliving.com or call 1.888.879.8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND =
6:00 AM ~ 4:30 PM PST).Shipping Method: Standard ShippingCarrier: FedExTrac=
king Number:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =
391254830610 =C2=A0 If you want to exchange or return your products, please=
 see our Return Policy.If you want more information please see our FAQ.Than=
k you for shopping with us.Designer Living=C2=A0Order SummaryOrder Date: =
=C2=A007/20/2025|Order #: D257200CA4Shipping Address:Claire Ortega6294N Olo=
hena Road Unit NKapaa, HI, 96746US2145074668claireortega@yahoo.comShipping =
Date:07/20/2025Shipping Method:Standard Shipping=C2=A0ItemsRegular Price:$6=
9.00Discount:-$42.01Coupon:-$0.00Sales Tax:$0.00Shipping Fee:$5.95Require S=
ignature:$0.00Order Total:$32.94Designer Living Dollars:-$0.00Voucher or Gi=
ft Card:-$0.00Charged$32.94=C2=A0Laurel Tufted Semi-Sheer Shower CurtainMad=
ison ParkSIZE:72x72" =C2=A0COLOR:PlumQTY:1TOTAL:$26.99 |=20
 |


| =C2=A0 |
|=20
 |
|=20
 |


|  |
| =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0 |
| 550 Northport Parkway
Port Wentworth, GA 31407 USA |
| Manage Profile & Unsubscribe |
| =C2=A92022 Designer Living Inc. |















 =20
------=_Part_108075_116563542.1758690222504
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body><div class=3D"ydpb868142yahoo-style-wrap" style=3D"font-family:v=
erdana, helvetica, sans-serif;font-size:16px;"><div></div>
        <div dir=3D"ltr" data-setdir=3D"false">Aloha Designer Living Team, =
crazy that I just got the 2 orders that were lost inside Fed Ex, the origin=
al and the replacement. You have already refunded me and I purchased from A=
mazon. Can you send me a shipping label so I can send these back to you? I =
don't recommend using FED Ex to get them back to you since my original orde=
r was July 20 and I got both on Sept 23.&nbsp;<img title=3D"Emoji" alt=3D"E=
moji" class=3D"ydp52945336yahoo-emoji-wrapper" height=3D"16" src=3D"https:/=
/s.yimg.com/nq/yemoji_assets/latest/yemoji_assets/1f600.png" width=3D"16" s=
tyle=3D"padding: 0px 2px; vertical-align: middle;" data-inlineimagemanipula=
ting=3D"true"></div><div dir=3D"ltr" data-setdir=3D"false"><br></div><div d=
ir=3D"ltr" data-setdir=3D"false">Thank you,</div><div dir=3D"ltr" data-setd=
ir=3D"false">Claire</div><div><br></div>
       =20
        </div><div id=3D"ydpc9ea0c6ayahoo_quoted_8945090189" class=3D"ydpc9=
ea0c6ayahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
               =20
                <div>
                        On Wednesday, September 3, 2025 at 12:06:06 PM HST,=
 info@designerliving.com &lt;info@designerliving.com&gt; wrote:
                    </div>
                    <div><br></div>
                    <div><br></div>
               =20
               =20
                <div><div id=3D"ydpc9ea0c6ayiv0960916776"><div><p>You're we=
lcome!</p><p><br clear=3D"none"></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><div id=3D"ydpc9ea0c=
6ayiv0960916776yqt92428" class=3D"ydpc9ea0c6ayiv0960916776yqt6054176087"><p=
>Thank you</p><p><br clear=3D"none"></p><p>Aloha,</p><p>Claire Ortega&nbsp;=
</p><p><br clear=3D"none"></p><blockquote>On Sep 3, 2025, at 11:26=E2=80=AF=
AM, info@designerliving.com wrote:<br clear=3D"none"><br clear=3D"none"></b=
lockquote></div><blockquote><div id=3D"ydpc9ea0c6ayiv0960916776yqt46516" cl=
ass=3D"ydpc9ea0c6ayiv0960916776yqt6054176087"><p>=EF=BB=BF</p><p style=3D"m=
argin-top:1px;margin-bottom:1px;"><span style=3D"font-family:Arial;font-siz=
e:16px;">Hello Claire,</span></p><p style=3D"margin-top:1px;margin-bottom:1=
px;text-indent:48px;"><span style=3D"font-family:Arial;font-size:16px;">&nb=
sp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D=
"font-family:Arial;font-size:16px;">The refund has been processed and shoul=
d take 3-5 business days to appear in your account, depending on your bank'=
s processing time. If you do not see the refund after this period, please c=
ontact your bank for further assistance.</span></p><p style=3D"margin-top:1=
px;margin-bottom:1px;text-indent:48px;"><span style=3D"font-family:Arial;fo=
nt-size:16px;">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1p=
x;"><span style=3D"font-family:Arial;font-size:16px;">If you have any furth=
er questions, feel free to reach out.</span></p><p style=3D"margin-top:1px;=
margin-bottom:1px;text-indent:48px;"><span style=3D"font-family:Arial;font-=
size:16px;">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px;t=
ext-indent:48px;"><span style=3D"font-family:Arial;font-size:16px;">&nbsp;<=
/span></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D"fon=
t-family:Arial;font-size:16px;">Sincerely,</span><span style=3D"font-family=
:Arial;font-size:16px;"><br clear=3D"none"></span><span style=3D"font-famil=
y:Arial;font-size:16px;">Giselle</span><span style=3D"font-family:Arial;fon=
t-size:16px;"><br clear=3D"none"></span><span style=3D"font-family:Arial;fo=
nt-size:16px;">Designer Living Customer Service</span><span style=3D"font-f=
amily:Arial;font-size:16px;"><br clear=3D"none"></span><span style=3D"font-=
family:Arial;font-size:16px;">info@designerliving.com</span></p><p><br clea=
r=3D"none"></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Ok but I=E2=80=99m going to order this=
 from somewhere else so please give me a refund. Thank you.&nbsp;</p><p><br=
 clear=3D"none"></p><p>Aloha,</p><p>Claire Ortega&nbsp;</p><p><br clear=3D"=
none"></p><blockquote>On Sep 3, 2025, at 9:16=E2=80=AFAM, info@designerlivi=
ng.com wrote:<br clear=3D"none"><br clear=3D"none"></blockquote></div><bloc=
kquote><div id=3D"ydpc9ea0c6ayiv0960916776yqt97653" class=3D"ydpc9ea0c6ayiv=
0960916776yqt6054176087"><p>=EF=BB=BF&lt;body</p><p>Hello Claire,</p><p><br=
 clear=3D"none"></p><p>We're very sorry to hear that your package hasn't ar=
rived.<br clear=3D"none">We will contact FedEx to investigate the issue and=
 will follow up with you as soon as we have an update.</p><p><br clear=3D"n=
one"></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D"font=
-family:Arial;font-size:16px;">Sincerely,</span></p><p style=3D"margin-top:=
1px;margin-bottom:1px;"><span style=3D"font-family:Arial;font-size:16px;">G=
iselle</span></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=
=3D"font-family:Arial;font-size:16px;">Designer Living Customer Service</sp=
an></p><p style=3D"margin-top:1px;margin-bottom:1px;"><a shape=3D"rect" hre=
f=3D"mailto:info@designerliving.com" title=3D"blocked::mailto:info@designer=
living.com" rel=3D"nofollow" target=3D"_blank"><span style=3D"text-decorati=
on:underline;"><span style=3D"font-family:Arial;color:rgb(0, 0, 255);">info=
@designerliving.com</span></span></a></p><p><br clear=3D"none"></p><p>=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D</p><p><br clear=3D"none"></p><p>Aloha Designer Living Team,</p><p=
><br clear=3D"none"></p><p>I ordered this shower curtain on July 20th, orde=
r&nbsp;<span style=3D"font-size:17px;">D257200CA4, Fed Ex Tracking&nbsp;<sp=
an class=3D"ydpc9ea0c6ayiv0960916776ydpfe8bbbdfpasted-link"><a shape=3D"rec=
t" href=3D"https://www.fedex.com/fedextrack/?trknbr=3D391254830610" style=
=3D"color:rgb(25, 106, 212);margin:0px;padding:0px;font-weight:700;font-str=
etch:inherit;font-size:12px;font-family:Helvetica Neue, Helvetica, Arial, s=
ans-serif;font-size-adjust:inherit;line-height:inherit;vertical-align:basel=
ine;" rel=3D"nofollow" target=3D"_blank">391254830610</a>.&nbsp;</span></sp=
an></p><p><br clear=3D"none"></p><blockquote style=3D"margin:0 0 0 40px;bor=
der:none;padding:0px;"><p><img title=3D"Inline image" alt=3D"Inline image" =
src=3D"" class=3D"ydpc9ea0c6ayiv0960916776ydp3853214fyahoo-inline-image ydp=
c9ea0c6ayiv0960916776ydp3853214fyahoo-loading" data-inlineimagemanipulating=
=3D"true"></p></blockquote><p><br clear=3D"none"></p><p><br clear=3D"none">=
</p><p><span style=3D"color:rgb(38, 40, 42);font-family:Helvetica Neue, Hel=
vetica, Arial, sans-serif;">It got lost and is still not found. You then se=
nt me a replacement order <span style=3D"color:rgb(38, 40, 42);font-family:=
Helvetica Neue, Helvetica, Arial, sans-serif;">CS0000097744&nbsp;</span>on =
August 6th, Fed Ex tracking 391872802340, which also is no where to be foun=
d (see screen shots below). I have waited 1 1/2 months for this order and h=
ave not received it yet. Fed Ex used to be the top of the line shipping com=
pany and now its far worse than regular mail because when they hand it off =
to USPS there is no tracking. <strong>Please refund me the $32.95 that I sp=
end for the shower curtain and the shipping.</strong> I will order it from =
Amazon who will send it in 2-3 weeks regular mail.</span><br clear=3D"none"=
></p><p><br clear=3D"none"></p><blockquote style=3D"margin:0 0 0 40px;borde=
r:none;padding:0px;"><p><img title=3D"Inline image" alt=3D"Inline image" sr=
c=3D"" class=3D"ydpc9ea0c6ayiv0960916776ydpd8d25c5yahoo-inline-image" data-=
inlineimagemanipulating=3D"true"></p></blockquote><p><br clear=3D"none"></p=
><blockquote style=3D"margin:0 0 0 40px;border:none;padding:0px;"><p><img t=
itle=3D"Inline image" alt=3D"Inline image" src=3D"" class=3D"ydpc9ea0c6ayiv=
0960916776ydpd8d25c5yahoo-inline-image" data-inlineimagemanipulating=3D"tru=
e"></p></blockquote><p><br clear=3D"none"></p><p><br clear=3D"none"></p><p>=
Thank you,</p><p>Claire</p><p><br clear=3D"none"></p><p><br clear=3D"none">=
</p><p><br clear=3D"none"></p><p><br clear=3D"none"></p><p><br clear=3D"non=
e"></p><p><br clear=3D"none"></p><p><br clear=3D"none"></p><p>On Wednesday,=
 August 13, 2025 at 11:43:36 AM HST, info@designerliving.com</p><p><br clea=
r=3D"none"></p><p><br clear=3D"none"></p><p>You're welcome!</p><p><br clear=
=3D"none"></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Thank you. That makes sense.&nbsp;</p>=
<p><br clear=3D"none"></p><p>Aloha,</p><p>Claire Ortega&nbsp;</p><p><br cle=
ar=3D"none"></p><blockquote>On Aug 13, 2025, at 9:47=E2=80=AFAM, info</bloc=
kquote><blockquote><p>=EF=BB=BF</p><p>Hello Claire,</p><p><br clear=3D"none=
"></p><p>The tracking number is 391872802340, and you can track the package=
 through the FedEx tracking portal.</p><p><br clear=3D"none"></p><p>Sincere=
ly,</p><p>Giselle</p><p>Designer Living Customer Service</p><p><span style=
=3D"text-decoration:underline;"><a shape=3D"rect" style=3D"color:rgb(0, 0, =
255);" href=3D"mailto:info@designerliving.com" class=3D"ydpc9ea0c6ayiv09609=
16776ydpceec03b8yiv0104021033OWAAutoLink" rel=3D"nofollow" target=3D"_blank=
">info@designerliving.com</a></span></p><p><br clear=3D"none"></p><hr><p><s=
pan style=3D"font-family:Calibri, sans-serif;font-size:11pt;color:#000000;"=
><strong>From:</strong> Claire Ortega</span></p><p>&nbsp;</p><p>Thank you v=
ery much. That=E2=80=99s very kind of you.<br clear=3D"none"></p><p>Aloha,<=
/p><p>Claire Ortega&nbsp;</p><p><br clear=3D"none"></p><blockquote>On Aug 6=
, 2025, at 10:48=E2=80=AFAM, info@designerliving.com wrote:<br clear=3D"non=
e"><br clear=3D"none"></blockquote><blockquote><p>=EF=BB=BF</p><p>Hello Cla=
ire,</p><p><br clear=3D"none"></p><p>Thank you for confirming your shipping=
 address. The replacement has been processed and it may take 5-7 business d=
ays to arrive. The replacement order number is&nbsp;</p><p>CS0000097744.</p=
><p>If you have further concerns, please let me know.</p><p><br clear=3D"no=
ne"></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D"font-=
family:Arial;font-size:16px;">Sincerely,</span><span style=3D"font-family:A=
rial;font-size:16px;"><br clear=3D"none"></span><span style=3D"font-family:=
Arial;font-size:16px;">Giselle</span><span style=3D"font-family:Arial;font-=
size:16px;"><br clear=3D"none"></span><span style=3D"font-family:Arial;font=
-size:16px;">Designer Living Customer Service</span><span style=3D"font-fam=
ily:Arial;font-size:16px;"><br clear=3D"none"></span><span style=3D"font-fa=
mily:Arial;font-size:16px;">info@designerliving.com</span></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p>Yes, please send me a replacement:</p><p><br clear=3D"none"></p><=
p>Claire Ortega</p><p>6294N Olohena Road unit N</p><p>Kapaa HI 96746</p><p>=
<br clear=3D"none"></p><p>Aloha,</p><p>Claire Ortega&nbsp;</p><p><br clear=
=3D"none"></p><blockquote>On Aug 6, 2025, at 8:11=E2=80=AFAM, info@designer=
living.com wrote:<br clear=3D"none"><br clear=3D"none"></blockquote><blockq=
uote><p>=EF=BB=BF&lt;body</p><p>Hello Claire,</p><p><br clear=3D"none"></p>=
<p><br clear=3D"none"></p><p>The package is considered lost if there is no =
tracking movement for 7 business days. If you would like us to send a repla=
cement, please confirm your current shipping address. Thank you!</p><p><br =
clear=3D"none"></p><p style=3D"margin-top:1px;margin-bottom:1px;background:=
rgb(255,255,255);"><span style=3D"font-family:Arial;font-size:16px;">Sincer=
ely,</span></p><p style=3D"margin-top:1px;margin-bottom:1px;background:rgb(=
255,255,255);"><span style=3D"font-family:Arial;font-size:16px;">Giselle</s=
pan></p><p style=3D"margin-top:1px;margin-bottom:1px;background:rgb(255,255=
,255);"><span style=3D"font-family:Arial;font-size:16px;">Designer Living C=
ustomer Service</span></p><p style=3D"margin-top:1px;margin-bottom:1px;back=
ground:rgb(255,255,255);"><a shape=3D"rect" href=3D"mailto:info@designerliv=
ing.com" rel=3D"nofollow" target=3D"_blank"><span style=3D"text-decoration:=
underline;"><span style=3D"font-family:Arial;color:rgb(0,0,255);">info@desi=
gnerliving.com</span></span></a></p><p><br clear=3D"none"></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br clear=3D"none"></p><p>Let's just wait until Fed Ex replies, w=
ho knows, they may have shipped by boat.</p><p>Thanks,</p><p>Claire</p><p><=
br clear=3D"none"></p><p>On Monday, August 4, 2025 at 12:18:17 PM HST, info=
@designerliving.com</p><p><br clear=3D"none"></p><p><br clear=3D"none"></p>=
<p>Hello Claire,</p><p>We=E2=80=99re truly sorry to hear that you haven=E2=
=80=99t received your order yet. We understand how frustrating that can be.=
</p><p>Since there has been no tracking movement since the 26th, the packag=
e may be lost. We will contact FedEx to investigate. In the meantime, we=E2=
=80=99d be happy to send a replacement to resolve the issue promptly. Pleas=
e confirm your shipping address so we can proceed.</p><p><br clear=3D"none"=
></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D"font-fam=
ily:Arial;font-size:16px;">Sincerely,</span></p><p style=3D"margin-top:1px;=
margin-bottom:1px;"><span style=3D"font-family:Arial;font-size:16px;">Gisel=
le</span></p><p style=3D"margin-top:1px;margin-bottom:1px;"><span style=3D"=
font-family:Arial;font-size:16px;">Designer Living Customer Service</span><=
/p><p style=3D"margin-top:1px;margin-bottom:1px;"><a shape=3D"rect" href=3D=
"mailto:info@designerliving.com" title=3D"blocked::mailto:info@designerlivi=
ng.com" rel=3D"nofollow" target=3D"_blank"><span style=3D"text-decoration:u=
nderline;"><span style=3D"font-family:Arial;color:rgb(0,0,255);">info@desig=
nerliving.com</span></span></a></p><p><br clear=3D"none"></p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p><br clear=3D"none"></p><p>What is going on? I ordered on 7/21 and=
 we are at 8/4. It left CA on 7/26 and I have no information from FedEx whe=
re this package is or if it's lost.</p><p><br clear=3D"none"></p><p><a shap=
e=3D"rect" href=3D"https://www.fedex.com/fedextrack/?trknbr=3D391254830610&=
amp;trkqual=3D12029~391254830610~FDEG" rel=3D"nofollow" target=3D"_blank">h=
ttps://www.fedex.com/fedextrack/?trknbr=3D391254830610&amp;trkqual=3D12029~=
391254830610~FDEG</a></p><p><br clear=3D"none"></p><p>Please advise.</p><p>=
Claire</p><p><br clear=3D"none"></p><p>----- Forwarded Message -----</p><p>=
<strong>From:</strong> &quot;noreply@mail.designerliving.com&quot;</p><p><s=
trong>To:</strong> &quot;claireortega@yahoo.com&quot;</p><p><strong>Sent:</=
strong> Monday, July 21, 2025 at 08:34:21 AM HST</p><p><strong>Subject:</st=
rong> Confirmation - Order Shipped -D257200CA4</p><p><br clear=3D"none"></p=
><table align=3D"center" border=3D"0" width=3D"640" style=3D"margin:0 auto;=
" class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033x_ydpa38646edyiv=
0928082057ydp2727e285yiv3877921484container"><tbody><tr class=3D"ydpc9ea0c6=
ayiv0960916776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057firstRow yd=
pc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033x_firstRow ydpc9ea0c6ayiv0960=
916776ydpceec03b8yiv0104021033firstRow ydpc9ea0c6ayiv0960916776firstRow"><t=
d align=3D"center" colspan=3D"1" rowspan=3D"1" style=3D"padding:10px 0;"><a=
 shape=3D"rect" href=3D"https://www.designerliving.com/" rel=3D"nofollow" t=
arget=3D"_blank"><img alt=3D"DesignerLiving LOGO" class=3D"ydpc9ea0c6ayiv09=
60916776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv387=
7921484DL-LOGO" data-inlineimagemanipulating=3D"true" data-id=3D"1758690015=
906"></a></td></tr><tr><td align=3D"center" colspan=3D"1" rowspan=3D"1">NEW=
&nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;BEDDING&nbsp;&nbsp;&nbsp;&=
nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;FURNITURE&nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp=
;&nbsp;&nbsp;HOME&nbsp;DECOR&nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbs=
p;SALE</td></tr><tr><td align=3D"center" colspan=3D"1" rowspan=3D"1">BEDDIN=
G&nbsp;|&nbsp;FURNITURE&nbsp;|&nbsp;HOME DECORNEW&nbsp;|&nbsp;SALE</td></tr=
></tbody></table><table align=3D"center" width=3D"640" border=3D"0" style=
=3D"margin:0 auto;" class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv01040210=
33x_ydpa38646edyiv0928082057ydp2727e285yiv3877921484container ydpc9ea0c6ayi=
v0960916776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv=
3877921484main"><tbody><tr class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0=
104021033x_ydpa38646edyiv0928082057firstRow ydpc9ea0c6ayiv0960916776ydpceec=
03b8yiv0104021033x_firstRow ydpc9ea0c6ayiv0960916776ydpceec03b8yiv010402103=
3firstRow ydpc9ea0c6ayiv0960916776firstRow"><td colspan=3D"1" rowspan=3D"1"=
>Hi claireortega,We have shipped your item(s) and this completes your order=
. Your order is on its way and can no longer be changed.Visit Your Account =
for more information on your order status, rewards, gift card balance, and =
more.Need to get in touch with
 our Customer Service Team? Email info@designerliving.com or call 1.888.879=
.8790 (MON - FRI, 9:00 AM - 7:30 PM EST AND 6:00 AM ~ 4:30 PM PST).Shipping=
 Method: Standard ShippingCarrier: FedExTracking Number:&nbsp; &nbsp; &nbsp=
; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 391254830610 &nbsp; If you want=
 to exchange
 or return your products, please see our Return Policy.If you want more inf=
ormation please see our FAQ.Thank you for shopping with us.Designer Living&=
nbsp;Order SummaryOrder Date: &nbsp;07/20/2025|Order #: D257200CA4Shipping =
Address:Claire Ortega6294N Olohena Road Unit
 NKapaa, HI, 96746US2145074668claireortega@yahoo.comShipping Date:07/20/202=
5Shipping Method:Standard Shipping&nbsp;ItemsRegular Price:$69.00Discount:-=
$42.01Coupon:-$0.00Sales Tax:$0.00Shipping Fee:$5.95Require Signature:$0.00=
Order Total:$32.94Designer Living Dollars:-$0.00Voucher
 or Gift Card:-$0.00Charged$32.94&nbsp;Laurel Tufted Semi-Sheer Shower Curt=
ainMadison ParkSIZE:72x72&quot; &nbsp;COLOR:PlumQTY:1TOTAL:$26.99</td><td c=
olspan=3D"1" rowspan=3D"1"><br clear=3D"none"></td></tr></tbody></table><ta=
ble align=3D"center" width=3D"640" border=3D"0" style=3D"color:#8C8C8C;marg=
in:0 auto;" class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033x_ydpa=
38646edyiv0928082057ydp2727e285yiv3877921484email-container ydpc9ea0c6ayiv0=
960916776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv38=
77921484may-like-product-container"><tbody><tr class=3D"ydpc9ea0c6ayiv09609=
16776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057firstRow ydpc9ea0c6a=
yiv0960916776ydpceec03b8yiv0104021033x_firstRow ydpc9ea0c6ayiv0960916776ydp=
ceec03b8yiv0104021033firstRow ydpc9ea0c6ayiv0960916776firstRow"><td colspan=
=3D"1" rowspan=3D"1" width=3D"100%" style=3D"border-top:1px solid #CCC;">&n=
bsp;</td></tr><tr><td colspan=3D"1" rowspan=3D"1" class=3D"ydpc9ea0c6ayiv09=
60916776ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv387=
7921484D-Only"><br clear=3D"none"></td></tr><tr><td colspan=3D"1" rowspan=
=3D"1" style=3D"display:none;" class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8=
yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv3877921484M-Only"><br =
clear=3D"none"></td></tr></tbody></table><table align=3D"center" border=3D"=
0" width=3D"680" style=3D"margin:0 auto;" class=3D"ydpc9ea0c6ayiv0960916776=
ydpceec03b8yiv0104021033x_ydpa38646edyiv0928082057ydp2727e285yiv3877921484c=
ontainer"><tbody><tr class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0104021=
033x_ydpa38646edyiv0928082057firstRow ydpc9ea0c6ayiv0960916776ydpceec03b8yi=
v0104021033x_firstRow ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033first=
Row ydpc9ea0c6ayiv0960916776firstRow"><td align=3D"center" colspan=3D"1" ro=
wspan=3D"1" style=3D"padding:20px 0;"><a shape=3D"rect" href=3D"http://www.=
designerliving.com" rel=3D"nofollow" target=3D"_blank"><img alt=3D"Designer=
Living LOGO" class=3D"ydpc9ea0c6ayiv0960916776ydpceec03b8yiv0104021033x_ydp=
a38646edyiv0928082057ydp2727e285yiv3877921484DL-LOGO" data-inlineimagemanip=
ulating=3D"true" data-id=3D"1758690015906"></a></td></tr><tr><td align=3D"c=
enter" colspan=3D"1" rowspan=3D"1" style=3D"padding:10px 0;">&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;</td></tr><tr><td align=3D"center" colspan=3D"1" rowspan=3D"1" style=
=3D"padding:10px 0 0;"><span style=3D"font-family:Tahoma, sans-serif;font-s=
ize:14px;color:#FFF;">550 Northport Parkway<br clear=3D"none">Port Wentwort=
h, GA 31407 USA</span></td></tr><tr><td align=3D"center" colspan=3D"1" rows=
pan=3D"1" style=3D"padding:10px 0 0;"><span style=3D"font-family:Tahoma, sa=
ns-serif;font-size:14px;color:#FFF;"><a shape=3D"rect" href=3D"https://www.=
designerliving.com/Member/Subscription/Management?email=3Dclaireortega@yaho=
o.com&amp;utm_source=3DLEblast&amp;utm_medium=3DEmail&amp;utm_campaign=3D02=
0117_IS&amp;utm_term=3D&amp;utm_content=3DInsiderSteals&amp;r=3D0" style=3D=
"color:#FFF;" rel=3D"nofollow" target=3D"_blank">Manage
 Profile &amp; Unsubscribe</a></span></td></tr><tr><td align=3D"center" col=
span=3D"1" rowspan=3D"1" style=3D"padding:10px 0 20px;"><span style=3D"font=
-family:Tahoma, sans-serif;font-size:14px;color:#FFF;">=C2=A92022 Designer =
Living Inc.</span></td></tr></tbody></table></blockquote></blockquote></blo=
ckquote></div><p><br clear=3D"none"></p><p><br clear=3D"none"></p><p><br cl=
ear=3D"none"></p></blockquote></blockquote></div></div></div>
            </div>
        </div></body></html>=

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