Subject: Important Update: Promo Code Issue Impacting Orders
From: Macy's Marketplace <[email-masked]>
To: [email-masked]
Date: Wed, 17 Sep 2025 16:56:00 -0400 (EDT)

Email from Macy's Inc. Guidance on orders affected by promo code PANDORA25.   Dear Sellers,   We want to inform you of a recent sitewide promotion issue involving promo code PANDORA25, which incorrectly applied 25% off all items priced over $145.   The promo code has since been deactivated, and we are actively implementing preventative measures to ensure this does not happen in the future.  Please note the following guidance: Fulfill all impacted orders as normal. Macy’s Marketplace will proactively credit sellers for the promo discount applied to these orders within the next two pay cycles. You do not need to open a Help Center case to receive this credit.  We appreciate your patience, cooperation, and partnership as we work to resolve this matter quickly and smoothly for both sellers and customers.   Thank you, Macy’s Marketplace Team   Macy's Inc. | 151 West 34th Street | New York, NY 10001 US Unsubscribe | Update Profile | Constant Contact Data Notice