Subject: Re: Madison Park Comforter Set #Ref 20250914003431679
From: Shari Ibana <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 15 Sep 2025 17:17:00 -0400

Hello Giselle,

Here is the order number for the item that I am looking to return.

Order #
114-3793303-7038601

Thank you for your quick attention and thoughtfulness.
Thank you
Shari Ibana

On Mon, Sep 15, 2025 at 10:27 AM [email-masked] <
[email-masked]> wrote:

> Hello Shari,
>
> Thank you for reaching out to us, and we’re truly sorry to hear about the
> challenges you've faced following the tornado. We're glad to hear you're
> finally able to return home, and we appreciate you taking the time to
> contact us about your comforter set.
>
> We’d like to look into this issue further and assist you with a resolution
> as quickly as possible. Could you please provide your order number? This
> will help us locate your purchase.
>
>
> Sincerely,
> Giselle
> Designer Living Customer Service
> [email-masked]
>
>
>
> ===============================================================================
>
>
> To whom it may concern,
>
>
> I am writing to you to request assistance. We purchased your comforter set
> and we could not use it until this week at our home. On Oct. 11th, 2024 our
> home got hit by a tornado. We were just able to move back in when we could
> use our new comforter. Unfortunately, the comforter is not wearing well and
> we just opened it! We are extremely disappointed and would like to request
> a refund or a possible replacement
>
> Please let me know if there is anything you can do to help us regarding
> this matter.
>
> Thank you
>
> Shari Ibana
>
>
>